As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
We were assisting my elderly Mom in buying a car. Randy Buisson and Joseph Lucchese were so very patient with us. They made the process effortless. The prices on the PreOwned Cars are set and there is no haggling which makes life so much easier. It is what it is and you find what works in your price range. The financing was a breeze and we were in and out in less than an hour. The car was ready and clean when we were done. If you are in the market for a New or PreOwned Car I would start here. They have a variety of PreOwned to choose from and prices to fit every budget! Way to go Gulf Freeway Chevrolet! Way to set the standard!
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Russell and Smith has given me great customer service since the first day I walked in looking at cars two years ago. They take care of their customers who are just walking in or who have made an appointment and the wait time is always reasonable. Beat dealership in Houston
My shopping experience was not the most pleasant with the original salesman I had but when Mr. Randy Lilly took over he made things right and overall was very satisfied. Ask for Mr. Randy!
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