Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
Jeremy Owens really made my car buying experience easy. He was professional, honest, he listened and was understanding of all my needs/wants and concerns. When I buy my next car, I will for sure contact Jeremy first.
I think Joe did an exceptional job helping me get into the truck that I wanted. Lamont also did an outstanding job. They both were very friendly and informative. Lamont went above and beyond and was able to get my additional discounts as well. The only issue was having to wait around for everything to get finalized. overall 9.5/10
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Our salesperson Jeremy O. was extremely awesome and patient through the whole process. He made sure our concerns were listened to and he exceeded our expectations. It took a few days to find a vehicle we truly loved and he was very understanding! The dealership itself was pretty awesome as well, very clean and family friendly.
Chris went above and beyond to help us and was very prompt. Even made initiations to which we didn???t have to ask for. Great guy to work with! Would definitely recommend him to anyone looking for an honest man who treats his customers well!
Came in for service and to order parts. I also came in to speak to someone about adding a warranty to my old car. The finance manager told me I could just upgrade to newer car. Jeremy helped find the EXACT car I wanted. Brandon the finance manager was awesome as well! Love Glenbrook helping a veteran on Veteran's day!
Would highly recommend this car dealership to everyone. They go above and beyond to make their customers happy! It was a great experience and I am more than happy with my purchase. Best dealership in Fort Wayne by far.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
Other than taking a long time to agree on price it was a good car buying experience. Both salespeople we worked with we???re good and Tex in finance was very friendly and easy to work with on the dreaded paperwork.
Mark, was a joy to work with. He was referred to us by a coworker that spoke highly of him. We told him what we wanted and budget that we wanted to stay with. It was easy too find a vehicle with his help.
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
My wife and I went in to have both of our vehicles serviced and we saw a sharp Silverado on the lot. When my wife ran into our salesman Arlin she mentioned the truck and he started telling her about the fantastic rebates GM had just put out that day (12/1/18) and that everyone qualified for GM Employee Pricing. When I caught up with them my wife deferred to me and left Arlin explaining everything to me. He then brought the Silverado he mentioned to me into the service bay since it was pouring down rain. He went over the vehicle explaining features and accessories and the let me take it for a test drive. My wife and I just loved the truck. When I returned I told him what it was going to take for me to trade and he went to work. We were able to work a deal with my trade-in and we got a brand new truck. The reason we keep trading at Hiday's is they treat us like family. We purchased our first car thru Hiday's in 2006 and they have called us by first name ever since. I would highly recommend Hiday's to anyone for superb service all around. From the sales department to the service department everyone is super.
Brooks was very helpful and answered all of our questions, at all hours. We were greeted nicely and were given great service. We are pleased with our purchase and our experience at Hiday Motors.
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