Used Jeep Compass for Sale in Anchorage, AK

Drop off for cooling problem with no specific time for return needed. Work was completed without incident and repairs seem successful. I do feel the labor cost is somewhat excessive in that a repair to diagnose and replace a plastic "T" connector in the cooling system should not cost close to $500.

the car meet all my needs and is in excellent condition just wish it would be a different color i dont like white. it gets dirty to quick

I was in the market for a used truck, and local inventory showed several at various dealerships/used car lots. After a bit of looking around, I found the vehicle I wanted at Anchorage Chrysler. James McMullian was my salesman, a 40+ year auto sales veteran, and he certainly knows this business. James communicated with me by e-mail prior to me coming down to the dealership, looked the vehicle over with me and accompanied me on a test drive. We made a deal that evening. I also worked with Travis Richardson (his sales manager) and Dennis Trent (the general sales manager) to resolve a couple problems that came up during the sales/inspection process. Both were easy to work with and made sure the issues were immediately resolved. Completing the sales paperwork was a quick and painless process and they had me in and out in abut 30 minutes. The vehicle is great. The condition was as I expected it to be and it will serve me well for many years to come. If they had another vehicle I wanted at their dealership, I would buy from them again. Update 8/2017: 7,000 miles after purchasing, the truck blew a head gasket, is no longer driveable and I'm looking at a labor-intensive $3,000 repair. I contacted Dennis and he worked with me to take the vehicle back on trade at a fair price, and made me a great deal on a new vehicle. Top marks for Anchorage Chrysler for their customer service. Things don't always go smoothly, but it's very telling how a business resolves problems and complaints. When resolving my issues, Anchorage Chrysler acted with integrity and worked diligently to ensure that I was satisfied with my purchase and experience at their dealership. It's rare to see that kind of follow-through these days.

Had an issue with my wheels throwing weights. I had Jim check into it. He spent way more time than any tire place, dealership or any other place that would take your money would have spent. He found that my particular rims do not like any weights except for the ones that stick inside the rim. He also found that they do not like big weights because they hit the caliper. All in all, with what he had to work with, he did the best that he could. I do not like to let anyone else touch my vehicles, but I ran out of time. Jim communicated with me every detail, which was nice to hear it from the tech and not the manager that never laid hands on what was worked on. With the 5+ hours spent with trial and error to get my wheels & tires balanced, they still only charged me for balancing the wheels.

The Compass is an excellent car for anyone that wants a reliable and great looking. If you live in or around McKinney, Tx. Dodge City of McKinney is the place to go !!.

The work was done in appropriate time the service advisor was very helpful (Bruce) I cant ask for any better place

There are issues with the car not starting at times. Seems to be a big issue with the newer compass models. Dealerships can't seem to resolve the computer glitch that keeps happening. One month old and been in the shop 3 times for this no start issue.

Service personnel were professional and took the time to explain the recalls and their assessment of my vehicle’s condition. I was told how long it would take and decided to wait; I was on my way as soon as they predicted. Wonderful job!

Excellent vehicle meets all my expectations. I enjoy driving it that I dont want to get out of it. Received great compliments from friends and family!!

Anchorage Chrysler Dodge Jeep RAM has a very useful and detailed web site. I had bookmarked several vehicles and conducted a wealth of research on each model and trim level. Once I had decided on a vehicle, the web-site enabled me to pre-qualify and that's when I was contacted by Don Miller. His initial contacts (email and phone call) were introductory and warm. Don actually listened and worked very quickly and efficiently for me to purchase a new Jeep Renegade Trailhawk. The dealership is about a three hour drive from where I live so coordinating a time to pick-up the vehicle was another apsect that Don handled with professionalism. There was never any rush on his part to 'come buy this vehicle'. He was the exact opposite: I sent a deposit and could pick-up the vehicle when it fit into my busy schedule. When I picked up the Jeep, Don was there to greet me - my time at the dealership was brief - only 40-45 minutes to sign paperwork and a tour of the facility. Don followed up with me post-sale, and that was extremely appreciated. The actions of an employee reflect on the entire business and in this case, Don was outstanding in all aspects of vehicle shopping/buying. I'm definitely buying from this dealer again and I will have Don assisting me.

This car has a great radio, heated seats, comfortable seating. Cup holders in the back seat. Plenty of space my kids and I. 4wd all the time. And buttons on both sides of the steering wheel.

This car meet all expectations that I thought great car thank you I will recommend this website to all my friends thanks again good driving and great

This was my first time at a Dodge dealer with my recently purchased used truck, a 2008 RAM 2500 Diesel. A overdue oil change and a service recall, combined with a warning message on the overhead console had me get in contact with the closest dealership, 75miles from home. I was able to drive to town due to a weather change, which affects my required need to stay close to my home base throughout the summer. A phone call to the dealer, explaining the unscheduled request, was accommodated without any problems. This dealer facility stands out visually, in terms of cleanness, set-up, space, a very open, inviting store front, plenty of inviting space to wait, no closed in corners - simply a fantastic architectural design solution. Not only was the extreme short notice of my service request, but also the speed and quality of service being done, outstanding. When it comes to car dealer ships, I have mostly associated keywords such as 'overpriced', 'appointments only', 'rather rude', 'unnecessary repairs' and 'overpriced' with them. Given my experience with the Lithia Dodge Ram dealer ship, not only do I NOT associate those words with it, but rather the exact opposite, and would even be willing to pay slightly more than the average chain oil/lube stores around. A big THANK YOU to the staff @ Lithia, to make this a great experience and definitely continue to service my truck there for the near and far future. Sincerely, Andreas Hermansky

I have always Owen a Jeep product have always had good luck with them I like the four cilender the new color the new seats and the new screen

Great experience, Jeff was my service rep, he did a great job, kept me informed on my vehicles status and was very pleasant to work with.

Like the look, style & size. Not happy with the so called Anti Theft set up. I bought the car in March 2019. 2019 Compass. Within three days I was stranded. It would not start. Long story short, several calls to the dealer, roadside assistance and was informed of a built in anti theft program that cannot be disconnected. The fix. Walk away for an hr, come back, hold brake for count of three and it will clear & start. To date this has happened four times. This anti theft set up was never mentioned when purchased. Dealer was as confused as i was initially and said they were unaware of this programming. This is a disaster in the making. What would happen if you were in an emergency situation and this anti theft program locks your car down!