The drop-off and pick-up is highly efficient. The personal service is outstanding. I do suggest however service Representatives the given company cell phones to use during the day. I didn't answer the call coming in regarding the status of my vehicle the first three times it came in because I did not recognize the name on caller ID.
Sleek, sporty and affordable
by Jzepnick from Green Bay, WI
January 25, 2019
This compact SUV is sporty yet practical. Love the design and features that came with it. Drives great in snow and is very comfortable. Love the navigation system, back up camera and the remote start!
Nick found the Jeep I wanted at another dealer and had it delivered. We negotiated a deal and it was all made easy by Nick.
A nice car overall. Comfortable on trips.
by MikeB from Spencer, NC
November 3, 2018
This car is an excellent value compared to others the same size and features. Does not have all the fancy gadgets and touchscreens, but those are more things to go wrong. Gas mileage is fair. CVT automatic takes some time to get used to, but likeable.
After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
by ?Black Friday ? on Wednesday from Victorville, CA
November 27, 2018
This vehicle is great and meets all of my needs.
It has all the features that I was looking for and the ride is smooth...
The size and the style is a great fit for my family!
Mucho gusto trabajar con don max la tienda muy limpia ordenada y me ayudaron con el prestamo el Don Max me ayudó en todo el proceso gracias Fafama gracias Max por todo
by shellz from Wakarusa, IN
November 16, 2018
I overall like my Jeep Compass. I went from a car to this vehicle. I am a bit disappointed in the layout of storage areas and tightness of cup holders. Only one place to plug in charging devices. I went from 2011 Sonata and feel like I lost some of the space, digital technology was better. I would think that in 2016 I would have better technology.
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
Best car I’ve ever owned!
by Big Chuck from Baltimore
August 19, 2018
I’m a big guy and this car is comfortable for me. Has 4 wheel drive button for when you need it. Easy on gas. Handles great and rides smooth.
Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we were happy. Kuddos to Miss Mendon diner, the food was great.
by Outdoorsman from Billings, MT
January 24, 2019
One week after my purchase of a 2018 Compass Trailhawk, my vehicle began leaking transmission fluid and spent 5 weeks in the shop. I made my first payment while driving a rental. My next vehicle will be a Toyota
I worked with Russell to purchase my 2018 Chrysler 300S. He made the process incredibly smooth, comfortable and was extremely friendly and helpful. I would recommend him to anyone looking for a no-pressure and relaxed environment during the usually stressful process of buying a car. I got to drive my new car off the lot that night! Thank you Imperial for providing me the opportunity to purchase my dream car.
Very reliable car
by Lyte42 from Lancaster California
December 22, 2018
This vehicle very comfy, small an cute for a jeep. Been that I just got it, still trying to flex its muscles, but overall its a beautiful running car.
I dealt with Andy Clair, have to say it was the easier car experience I have ever had. It was a simple process was never rushed or felt under pressure to buy at any point. Andy was very informative and up front throughout the whole process.
It’s great for the money I spent
by Oregon2008 from Medford, Oregon.
January 19, 2019
It’s meet my needs for day to day, gas mileage is good for the type of car it is. Good for family and little kids in the back but not sure about adults honestly it’s small on the inside
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
2018 Compass Trailhawk
by NoLie from Elkhart IN
January 29, 2019
Excellent in snow. Forget to turn it off because its so quiet and smooth. Ride and maneuverbility are excellent. Its like a sports car 4x4 and luxury car all in one
I love this dealership! From sales to service it’s a pleasure to do business with! It’s like visiting with friends .....not buying a car. Service is beyond experienced, timely, friendly and fair.
Jeep Compass 2018 - Great vehicle!
by Chris from Front Royal, VA
January 23, 2019
My wife and I purchased this vehicle to have a safe and comfortable 4x4 for our new baby. This vehicle drives like a luxury vehicle. It is very smooth on handling, very smooth shifting and just great vehicle overall. This vehicle gets better gas mileage than my wife's Mazda 3 used to get. The interior is very comfortable as well. I would recommend spending an extra couple hundred dollars and getting the heated seats and steering wheel in cold climate areas. Great handling in the snow. It has settings for sand and mud but my wife won't let me take it in the sand or mud =)
Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!
by Greg from Hagerstown, Maryland
October 30, 2018
Amazing car very comfortable. Love the leather interior and the color and look of it. SUV has everything I was looking for heated seats sun roof fog lights Bluetooth setup.
I brought my 2007 Chevy Express 3500 Roadtrek 210 in for regular maintenance & RI inspection. They went above & beyond my expectations & for a great price. I highly recommend this service dept for your Chevy. Thank you for the excellent job!
Easy to drive !
by Cole from Fullerton, CA
October 7, 2018
I think the Jeep Compass is a great buy. Perfect size for a small SUV and overall great style. It picks up fast and drives and handles well. Nice interior and for the price is unbeatable.
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