I am now on my fourth vehicle! I have always dealt with Harry Hope. He has always been good about finding exactly what I want. He also calls periodically to make sure everything is going well. I won't buy from anywhere else besides Woodhouse Dodge or from anyone else than Harry Hope in Blair. Thank you!
by Karen Wanek-Voien ( Sales Rep - Nate Shady) from Blair, NE
December 3, 2018
3.2 (36 reviews)
I have been a fan of Woodhouse for years and now I've become an even bigger one. I recently bought a Jeep at the Woodhouse dealership in Blair, NE. Nate Shady was my Sales Representative. Nate was great to work with; he made the process of buying a car a positive one. He was friendly, listened intently, professional, knowledgeable, and worked quickly to deliver the utmost customer service under a tight timeline. Thanks for a great experience!
Thank you Seth Krasne and Bill McFerrin for another wonderful car buying experience. I've been buying vehicles from Woodhouse since 2001 and it is always a pleasurable experience. Seth always takes the time to listen and find the most suitable vehicle to fit my needs. Not only does he consistently find me the perfect vehicle but one that fits my budget too. Due to Bill's close working relationship with the banks I can always trust that I am getting the best rate and payment, in fact I have always been impressed that he could do better than what I was expecting. I also must mention the vehicle insurance through Woodhouse is amazing. I was able to add my home policy with my autos and save a great deal of money each month compared to my previous carrier's policy. Great job guys, well done, and I cant wait to come back in another few years.
Matt Braun makes buying a car so simple. He was very patient with all of my questions and he was more than willing to answer everything I asked. He makes this very stressful process stress-free. I am very thankful to have Matt Braun's help.
Bob Kiester has made my shopping experience awesome! If you want car shopping to be stress-free and fun Woodhouse is the place to be and Bob is your salesman. He took great care to get me exactly what I needed and wanted.
My son and I went shopping at Woodhouse in Blair, in December, looking for a new vehicle. We were greeted by John Graham, who made us feel comfortable and guided us through the available vehicles they had. I would say this was my best car shopping experience ever! John was very patient and knowledgeable and he listened very closely to what we were looking for and answered all of our questions. We ended up purchasing a 2018 Jeep Cherokee and couldn't be any happier! John delivered an incredible service and made this a very pleasant experience! You can be sure that if I have any friends looking to buy a new vehicle in the future, I'll be sending them to Woodhouse and telling them to ask for John! Thanks again! You are a true asset to Woodhouse!
I had such a wonderful experience from my first reach out to even weeks after my purchase. I would have to say my situation was a bit more unique than most. First of all I live in Des Moines , Iowa & the dealership is actually in Fremont, Nebraska - Secondly, my idea of what I wanted to have done as far as amount of my trade, financing terms, interest rate and monthly payment amount. I knew that ALL I wanted done may not even be possible; which was fine with me ??? I didn???t NEED a new vehicle but I did want oneJ however it had to make sense for me to go any further. Shaunelle went above & beyond in working with me even with the difficulty of me not walking on the lot or having face to face conversation/interaction. She was great at following up with me in emails, texts and phone calls. She worked with my bank branch manager ironing out details & sending purchase agreement. Not only was Shaunelle so personable but she is extremely knowledgeable as well. I was very thankful she was able to discuss breakdowns (what???s included & what is NOT included) especially bc of the out of state differences I myself would not have thought of. Here in Iowa when you by a vehicle everything is included (tax, title, license) I would have assumed that taxes were included as I have never purchased a car in any other state but my home state. I more than appreciate Shaunelle and my banker going over that with me so we were able to account for Iowa taxes in my loan as well. I know that wouldn???t have been a good surprise to find out taxes weren???t included ; I would be shocked to have a large bill I wasn???t planning on. My expectations were met and succeed , it was pretty much a ???done deal??? before my drive down there. On my exciting day getting to meet Shaunelle and the rest of the staff, everyone was so friendly and knew me as the ???Iowa girl??? I had no idea that many people knew about me or that I was coming ??? but it made for such as warm welcome! Everything was good to go, my new vehicle was inspected thoroughly down to the little details and I was so pleased that nothing changed upon my arrival and pick up (no additional fees/costs) in fact I received a good surprise ??? they were sending me a check back! I know when people think of ???sales people??? negative thoughts of ???they just want the sale that the sales person doesn???t care they will sell you anything for the paycheck??? here this was not the case! I have been to and worked with other dealerships and by far this was my greatest experience where I truly have NOTHING but GOOD things to say!!!!! J it was more than worth the time, the drive and the generosity I received. Shaunelle is now my car lady for life! I am so thankful & grateful for this experience what a blessing!
Went to Baxter on West Dodge to purchase a used vehicle for my brother-in-law, ended up buying two vehicles. Very nice used car for my brother-in-law and a new Charger for myself. Jeff Boyd was our salesman and he did a excellent job. I told him that I wanted to lower my payments on the charger I was currently driving but still stay with driving a Charger. Jeff and the finance crew were able to put me in a 2018 Dodge Charger with lower payments. Transaction was very easy and I would highly recommend Jeff Boyd and the personnel in the finance department.
Jeff Stillinger really saved my opinion of Baxter when it comes to customer service!!!! He provided phenomenal customer service to me (someone who was not technically his customer) when my salesman didn't. I would recommend him to anyone and wish I could have worked with him rather than the salesman I ended up with because he really deserved the sale!
Recently I had my 2003 Dodge Ram in and your people went way out of there way to make me feel comfortable. I was very impressed with the friendly staff. The shuttle driver Terry was very helpful, Bill the service manager was awesome. I think that your dealership is one of the Best anywhere. Again I want to Thank you for everything that you did for me..You have some very talented people working at your dealership. Take care and keep up the good work that you are doing on a daily basis. Bob
Robert Boone was amazing to work with, a very perceptive, intelligent and knowledgeable individual, he had the answer to every question I could think of about the vehicle I was purchasing, was truly amazing. Enjoyed our talk during our test drive and he made the experience one I won't soon forget.
Rodney Page and Jacob were very nice and helpful! I had a dissatisfied experience at the bellevue location a few days before I came the the lavista location and lavista made up for my bad experience. They made things right and got me the deal that I wanted! Very satisfied with the experience and the new 2018 Jeep Compass I purchased!
Went into Edwards to look at a few different Ram models spoke with David Jones he was friendly and very knowledgeable of the RAM trucks. He did it pressure me into anything but answered all my question. We will be back to purchase from David and Edwards Chrysler Dodge Jeep RAM Fiat
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