Used Jeep Grand Cherokee for Sale in Hampton, VA

Tuesday 10/4/16 driving down the road and heard a noise, thinking it was a vehicle around me, then the car was no longer around me and my car was still "singing". Thank goodness I was on Jefferson Ave in front of Casey Chevrolet! This is where I also purchased my vehicle! I pulled straight into the service bay and Jeff was there (my regular man Richard was having lunch) as I got out of the car Jeff said "don't look so stressed". I said that it didn't sound good and he said no it doesn't but we will take care of it for you! Signed my car in picked up a loaner and I was back on the road in 15 minutes!!! Yes 15 minutes!! I received a call the next day with the results (thank goodness for warranty). I picked my vehicle up no cost (warranty, warranty). Dropped off the loaner and out the door I went. Thank goodness for caring folks to look out for their customers. I will recommend them if asked for a reliable service team for a vehicle. THANK YOU JEFF and service techs for taking care of my baby.

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

Outstanding quality Dealership and Team of associates. Made my car buying experience truly remarkable. I have to say, Trey Leggett was a big part of my wowed experience. This young man addressed every question and concern I had. He was most respectful and willing to go above and beyond to help me make the right choice for the vehicle that would be everything I needed and wanted, without that " car sales man" pressure that I've experience in the past. He truly wanted me to be happy with my purchase. I highly recommend Trey, if you want to experience truly remarkable service.

Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.

Trey Legett at Casey VW Subaru was a great salesman for us! He was very knowledgeable about the vehicles Casey had in stock, and the features of the cares themselves. Casey even went the extra mile to make sure that we got everything we wanted in our vehicle, which was really important to us. We would recommend working with them, given the option!

It’s a great car I bought. I’m liking the model and body shape of the car. I’m going to be adding more onto the car.

Went to this Kia to get three recalls done on my van. Most of the people were pretty kind for the most part. The first day I went to get the recalls done, my appointment was at 9:30am and they said my vehicle would be ready by 2:30-3. Prior to them taking my vehicle, I asked since the control arms would be replaced, would I also be receiving an alignment, since at that point my alignment on my vehicle was fine. My service advisor Katie, stated yes. I never received a phone call so I called them. They said it would be a little bit longer because "he's banging with a mallet because he's having trouble taking off the part." Again I called a few hours later after not hearing anything, they stated my vehicle wasn't ready and would need to stay overnight and would be ready by 10:30am. I said okay that's fine. Next day, I again, never received a phone call and called myself around 10 and the work still was not completed. Katie stated if it wasn't done by today they would look into getting me a loaner car. Around 1, I called again and my vehicle was done. I went to pick up my vehicle. They did not tell me I would need a second appointment to install the door latches. They also never aligned it. So, I called again to schedule another appointment due to it not being aligned, and asked if I also needed to make an appointment for the door latches since no one had mentioned anything about it. They had simply said I was "good to go." Went to my next appointment two days later, dropped off the car at 12:30 they stated it would be ready in an hour and call me. I got there at 2:30 after never receiving a call, and the service technician didn't know I was behind him. When asked if he finished on the van, he stated "I haven't started on that xxxx yet." So again, I am asked to wait until 3:30 and they will call me when it's done. I again, never received a phone call and just showed up close to 4:30. The work on the door latches was completed however the main reason for the appointment (for the alignment) was not completed, but they stated my vehicle was "done and ready to go." After I left I then called to speak with a manager, my first call was ignored and they let the phone ring for almost two minutes. I called back and requested not to be transferred but to be put on directly with a supervisor or manager. The manager, Joe, stated that they are not required to do alignments on the recalls they did. When I explained it's a control arm and suspension work requires an alignment. He stated yes but the recall doesn't include an alignment and then stated he would actually like to drive the vehicle himself at a third appointment. Had I not been told after I asked on the very first day I would be getting an alignment I would have been fine, however they told me not once but FOUR times that they would be giving my vehicle an alignment and it was never done. I'm taking it back today to see if they will give the van an alignment but after all of the xxxx we've gone through I'd rather go somewhere else. Also, according to Kia customer service and the manager, the recall states they are not required to do alignments after replacing the control arms (major suspension work), this would be at the discretion of the dealer. Edit: After the service manager Joe learned about my experience he did his best to correct the situation even though I was just given incorrect information by a member of the staff. I was given an alignment and due to having to make so many appointments and the experiences he also mounted and balanced our new tires for free. During our time there, they kept us informed and made sure we were comfortable, not one but about six people asked us if we were okay or needed anything while we were there. Joe also test drove it before and after and test drove it with my husband as well. Overall, I will likely return to this dealership for any future needs.

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

I was looking for a SUV, and my salesperson Caleb Lyons was a great help. The process was very simple very happy about my new vehicle (2014 Ford Escape S). Thank you so much.

I’ve owned a 2017 GC Limited 4x2 for a year and loved it. I decided to buy a lightweight camper but without the tow package I was not able to pull what I wanted. I traded it in on an 2017 Overland 4x4 with the Harmon Kardon sound system and I’m on top of the world. Now I can get a bigger camper! The panarama roof is the best feature I enjoy the most.

I bought a 2017 Tacoma with only 5,800 miles on the odometer! Truck was like new just as described. John and Rob went out of their way to answer all of my questions and I had a few to say the least! I am from Ohio and took a one way flight to Norfolk, John picked me up in the Tacoma at the airport and allowed me to drive it back to the dealer. The truck was as described and they did everything they said they would do. Great group of guys and very little B.S Would recommend to my friends

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive

Chris (Service Rep) was very professional; knowledgeable; and very courteous with me. He did a superlative job representing your dealership. I had left another Toyota dealership after 10+ years with them because our experiences at Pearson's is simply exceptional. We bought our 2015 Camry at your business and plan to do all of our future service and car buying with you. We have been Toyota owners for > 10 years.

Great color, interior and ride.....Many compliments since buying this car. Others want to know where I got this vehicle and was I impressed with the dealer where I bought it.

Very great customer service. We were very satisfied with the salesmen and their help to me and my son. He???s still smiling, loving his new vehicle. 👍🏾 Thank you guys!!

I think this car is a great SUV. It is reliable, fast, fuel efficient, stylish with plenty of room. I would definitely buy this car again!

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

Great truck. Always good service here. No major issues with the truck. Great experience! 5 years of great service! (2004 Toyota 4Runner)

Great looks, unparalleled performance, excellent resale value. I currently own 2 Jeep Grand Cherokees and the plan is to add a Wrangler within the next couple of years.

I enjoyed my first car buying experience thanks to CJ! He made buying my first car a pleasure and not stressful. He was honest, informative and helpful. I ended up purchasing a 2007 Honda Civic with an amazing deal.

I love this vehicle so much. I have been saving money for 4 years to purchase the vehicle of my dreams and no I finally own it! first vehicle purchase in 9 years!

Free oil changes are a plus so I'm able to keep up the maintenance of my vehicle for free. I've never had any problems with the vehicle since I've had it. This summer will be 3 years. (2009 Ford Focus)

First time ever owning a Jeep but would do it again in a heartbeat! Beautiful inside and out. Seats fold down and gave me plenty of room for my dogs top cruise with me. Very reliable! Had the SUV for years and only had to do normal maintenance. Absolutely love love love my Jeep! And the heated seats are great!

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

Unfortunately we couldn’t make a deal but had a great experience. Gary and Donnie are top notch. I will definitely deal with these guys in the future.

The interior of this vehicle will blow you away! The Overland rivals all luxury vehicles! I own this 2011 Overland and a 2019 Range Rover Velar and the interior comfort and quality is almost identical.

Excellent selection and offers. Was looking for a chevy tahoe and or a suburban . Staff was very informitive and professional. Didnt seem sharky like most used dealerships.

This 2011 Jeep Grande Cherokee has met all of our expectations. we have 66,000 miles on it. V6 has plenty of getup and go. 25 MPG city and Hiwy. 31 to 32 MPG Hiwy with cruise set at 110km. per hr. Steering is precise. Traction is excellent. Seats are comfortable. Interior is as quiet as any other SUV. Controls are easy to use. Started at -36 with no problem. (0/30) oil. Oil changes are relatively easy. All components under the hood are easy enough to get to, to work on. Easy to enter and exit as floor is level with the bottom of the doors. Comfortable on long drives. We both really like this vehicle. Would certainly buy another one.

Will was the guy who helped me. I called on a Friday night around 6:40 PM. The Dealer close at 7 PM. He stayed on the phone with me 30-40 minutes and answered to all my questions. He checked everything that I requested on the car that I've purchased. He was the one who made me drive 3 hours and come down here from Maryland to buy this car! I totally recommend this guys and I hope I will come back to see them soon! Great Service, great experience, great staff! Thank you CarLotz.

The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.

We just sold our second vehicle using Carlotz and we couldn't be happier! Both occasions, the Carlotz salesman had our best interest in mind and communicated with us the entire time, providing top notch feedback. This is the safest most haggle free method for selling and we highly recommend it. Life is so busy and Catlotz provided us with professional & quality service, allowing us to focus on other things while still moving forward with the sale of our vehicle.

I love my Jeep and I can not rave about it enough. It has taken me down dirt roads, on the highway, and simply down plain old back roads for the two years I’ve owned it and I haven’t had any issues. It handles amazingly in the northeast snow that we have. it is a 5.7L and I get GREAT gas mileage with it- 20-22 mpg depending on backroads/highway speeds. I highly recommend a Jeep Grand Cherokee limited to anyone shopping for a 4WD vehicle that won’t give you a headache. It is very low maintenance (diff fluids every 60k instead of every 30k like a Subaru and spark plugs every 100k- other than that just a cabin air filter/engine air filter here and there)

This car met all our needs its excellent room just what my wife was looking for comfortable looks great and she loves the colors the sun roof was a hit with my wife

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

My last car loan was in 2004 and I wasn't looking forward to the typical dealership experience. I had heard of good experiences at Gloucester Toyota and about the people there. Search after search I kept on coming back to a Camry at Gloucester Toyota. I called and met with Tommy. Great guy!!! He thoroughly went over all the options and proceeded, after I said "I'll take it", to enter my home in the navigation system, connect and sync my phone, and answer all questions I had...even the few times I realized he had already given me that answer but Tommy always answered as though it was the first time he gave that answer. Tommy throughout the entire experience was more like a friend helping you than a salesman. This was Saturday and he texted me so I would have his cell number...just in case... Well, just in case came on Monday when I left work to go pay... I didn't see a piece of aluminum and my 2 day old car had received a flat tire...yea me... I was 5 min. from the house, so I texted Tommy letting him know I would be late as I needed to change the tire and he immediately responded telling me as soon as I would arrive he would get the tire in the shop and have the car detailed while I waited. Again, more like a friend than a salesman, he walked me through the entire process after meeting me in the parking lot when I arrived. Literally, when I turned around after getting out of the car, Tommy was 20 ft away getting things started. Here's the BIGGEST BONUS...since I got there late, by the time the car was done being detailed, the shop guys had gone home. Any other dealership, I would have had to go home and change the tire myself. NOT while Tommy was there, he drove my car into the shop and changed the tire for me. WOW!!! I was hoping to find a dealership that I and my family could continue with and I did. After Tommy was done, he came and took me out to a nicely detailed vehicle. He opened the trunk, doors, and hood. He asked if everything was okay and apologized it took some time. To explain, I took the vehicle home on Saturday not too long after the vehicle landed on the lot so they had not had time to do a thorough detailing job so Tommy promised when we next saw each other he'd make sure it would happen. Again, any other dealership, that's what they would say and then it's, "we never said that"... You know those Toyota commercials where people were jumping beside their vehicles, in my picture, I had just landed... :) I know this is getting long but I also wanted to give a big kudos to their service guys. That tire incident wasn't a simple round puncture...one that may have necessitated a new tire...ugh... Broken record but any other dealership, "hey, sorry, couldn't fix it so we need to put on a new tire"...not here, they gave it an honest attempt and it was fixed with a simple patch...phew... I wish I could remember the name of the guy in service but they were respectful, polite, and appeared genuinely happy. Every person in the waiting room was treated like Gold. Let me not forget the lady you paid, so nice and had a great personality. From the test drive to the end of this experience Gloucester Toyota's people have made me a walking billboard. You know how dealerships always put their stickers on the trunk? It's something I don't like...well, this time it's different, I'm proud to let everyone know where my Toyota came from. Tommy, if you read this to the end, thanks again!!!

Nice. It is a Jeep. Handles nice. Plenty of power. It has four wheel drive. It has towing capability. What more can I say about it. I have not owned long enough to give it a reliability rating.