I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area.
TWO thumbs up!!
Jesse and the Sales Manager at I-10 Chrysler Dadge made my new car purchase the best experience I have ever had. They gave me a fair price on my trade in, offered tremendous financing and completed the deal in record time. I definitely look forward to doing business with them again!
Great job the service writer did well as did Claud
by Garet Mouat from Palm Desert
September 2, 2018
Good job by all ! Service writer Lady was knowledgeable polite and happy. Claudia the shuttle driver was a delight and timely. The only thing that would make my experience better would have been a car wash and a vacuum on the inside.
When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!!
Drove down from l.A. to look at used vehicle after being treated like “they thought I was an idiot” at other dealerships. I had purchased a vehicle and made a trade at Crystal eight years ago when we had a home in the desert. Great experience and great deal. Salesman was great and they went out of their way to be courteous and fair.
My service agent Denise was friendly helpful and knowledgeable. Staff around the facilities were friendly and ready to serve you even though it was busy. I was offered water 5 times by different associates(when it’s 114 degrees outside that’s AMAZING) 5 stars around the board. A few minor details I would hope to see in the future would be to take the paper car mat and plastic seat liner out of vehicle upon return as well as the parts area really promoting their mopar parts and upgrade accessories. Visuals to me are awesome... IMO other than that it was a good time at i10 dodge. Thank you.
If you want to be taken care of in the best possible way, stop by I-10 Chrysler Dodge Jeep Ram in Palm Desert. Mario Licea, Juan Duran and the team took exceptional care of us and got us into the vehicle we wanted hassle-free. Highly recommended this dealer! Shopped elsewhere in the past. Will never again. Top notch customer care, good selection and competitive prices.
I previously went to a Chrysler dealership by my home and was treated like crap. I found the truck on Cars.com contacted Ralph and he treated me great. Everything we discussed over the phone was exactly what happened. Thank you for being a great person and a man of your word.
Best car buying experience yet...and we have bought several over the years. Went to just look at a couple new ones and ended up with a great used Jeep Liberty Renegade. Had emailed Peter beforehand that we were coming in. He was busy with another customer so Ernie helped us out. They were so busy that day they called in an extra finance guy to help get everyone going. The sales and finance people we dealt with were great. Highly recommend Crystal Chrysler!
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