Nice people and nice vehicles go together. We went to buy a Grand Cherokee and ended up buying the Grand Cherokee and a Ram. My wife enjoyed the people and that is amazing as she has walked out of 2 other dealerships. Well done.
In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
Had a great experience here. Found the vehicle listed online and made an email inquiry. The dealer responded swiftly and we were able to set up a test drive. The vehicle was used but very clean and in good working condition. They never tried to represent the van as amything other than what it was or sell me anything i did not need. They were not pushy and made the entire experience as pleasant as possible. I will definitely check them out again before my next vehicle purchase.
I have a great job with horrible credit. These individuals were a grace from God I finally found a reliable vehicle that I'm proud of. They fixed everything that was needed to meet a certified level. They were even able to finance me on a Sunday very unheard of. This place is awesome I would recommend to anyone.
by Carlos Areyano "Dallas Cowboys" from Fresno, Ca
February 23, 2018
Man, the moment i walked into the lot with my wife and kids to look at the first car, this dealer named Rick from Own a car, came up quickly. Automatically, I felt that solid good vibe of a great salesman. I told him my interest in type of car and the very first car I saw, I made my decision for it. This guy rick was extremely helpful, and after getting this car, he went with me to my insurance company to finalize the paper work. We talk about our lives and this guy rick is also a father of 2 boys so he understood me. We laughed and I even told him my wife will get a car from this same place too. Rick answered all my questions and helped me and my family with this new dodge charger I so love. Rick sure went the extra mile, literally, just for a customer he didn't know. I'm going to sure recommend Rick to my friends. If you ever need a guy, Rick is the man for the job. I'll be seeing him again. Thanks bro!!
Seriously so helpful! Shoutout to Jim Hamby, Rick and Rosie! Helped me through the whole process and worked hard to get me the best deal, would definitely recommend Gill's Auto to anyone looking to buy a vehicle!
I absolutely love my car and everyone at Lithia Ford knows my car inside and out! I know it will be well taken care of. Nick actually reminded me about my recalled door latches so, I was able to get everything done all at the same time, saving me another trip back to Fresno.
No snacks were put out. Service is always good but when I found myself needing a battery I could not get an appointment for three weeks! I like the program buy several services and get one free. Wipers are a bit expensive.
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