Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul!
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
Scheduled an appointment for a recall issue. was told it would take 2 hours to complete. Service tech, Mr. Aquilera was very personable, pleasant and professional. appointment only took 1 hour. excellent service.
I am in awe of this company and their forward thinking, revolutionary approach to purchasing an auto. Jon Dunaway and PALS have my sincerest thanks and appreciation for working with me to find a vehicle that not only fit into my budget but is reliable and a "sweet"ride. They were informative, patient and solicitous! I can't thank them enough and would encourage anyone now shopping for a vehicle to pencil them in as your first stop!
PALS is a fantastic service, and I would definitely use them again to purchase another vehicle! I am extremely satisfied with my Nissan Rogue, and Brad and David were a pleasure to work with. PALS found the perfect vehicle for me within my price range. My Rogue was in near perfect condition and had super low mileage for a 2012 model in 2016.
Absolutely the best car buying experience I have ever had. These guys really care about the work they do and know the car buying business inside and out. Go and see Chris, I had no idea what I wanted to buy and he surprised me with an incredible car with an even more incredible price. I could not be any happier and plan to buy all of my cars there in the future.
I have purchased two cars from PALS and both times have been a very easy and pleasant experiance. Also, I felt like I drove away with a very good deal both times. My salesman worked hard looking nationwide to find me the best mileage, condition, and price in the 4Runners I purchased. I found some on my own and they looked into those options. One was a northern vehicle and they then showed me examples of why northern vehicles are not the best option due to rust. Also, I found a killer deal in another state. They promptly opened Google reviews on that business and asked me not to waste my time and gas going to see this vehicle. Everything they told me I felt was very honest and in my best interest. I truely felt like they were ON MY SIDE!!! That is a very rare feeling when walking into a car dealer. I have since had both of my cars service with PALS and their service department is next level! They came to my work and picked up my 4Runner and left me a loaner car. When I was leaving work I walked out to a washed and vacuumed car and my fresh oil change! How cool is that?!?! I will gladly tell all my friends and family about PALS. Thanks guys!
I recently took my car in for repairs, and was very pleased with the work and the price. not many garages give you loaner cars while yours is being worked on, (and they are pretty nice cars), but will vaccum and wash your car before you get it back. they will also come and get your car, leave you a loaner, and bring it back when it is done. who does that? Todd in the service department is always professional, and knows his business.
It says a lot when you have nothing bad to say about a car dealership. At 3 am one day, I stumbled upon Metro Motors. I went in the next day to see the car. I fell in love with the inventory. They have nice cars with even better deals. All or most cars have a car fax and they are not secretive about the car history. They take real good care of the cars too. Everyone worked well with me. They worked with me and were very patient. I was very particular about a certain car that I wanted and not once did they try to bait and switch me. They kept me updated on the vehicle and finance offeres that I was eligible for. When the banks did not approve me because of no credit history, his lovely wife made sure to contact another source fhat said yes to me. As a first time car buyer, they made sure make this experience one that was worthwhile. I ended up getting the vehicle and left the lot as a very happy customer. They even drove the car to my home. They took time out of their personal lives to make sure that I was taken care of, and didn't make me feel bad for staying past closing time. I'm happy driving my dream car. Joe and his team are God sent, honest individuals. They work with integrity and want to make sure that you leave the lot in a vehicle that YOU want. I went there to purchase my first car and will purchase again! Go see Joe and Metro Motors!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The best of sales people are at this Ford Dealership at ole Ben Franklin in Wartburg, TN. I always get the best of service. They know how to give you the best deals and very fast and friendly service. A great selection of Ford cars and trucks. Your very satisfied Ford customer. Barb Thompson
I had been car shopping for about a week when I found the truck I wanted online at Short-Redmond Ford. At that point I'd been to multiple dealerships and was pretty fed up with dealership tactics. One dealership even politely kicked us out while negotiating a price and discussing warranties offered by a competitor. When I arrived at Short-Redmond Ford I braced myself for yet another onslaught of dealership shenanigans. I was introduced to George who turned out to be the least pushy salesman I'd met which was incredibly refreshing. I told him the truck I wanted and after a test drive we sat down to talk about it. There was really no haggling to be done. The truck was priced amazingly well (I know because I had spent a week poring over similar trucks within 150 mile radius). He showed me a printout of the trucks history as well as a list of similar trucks in the South East with their prices listed so I could see how it compared. It was a great deal. They also offered complimentary oil changes and other services with the purchase even though it was a used truck that wasn't a Ford. I've waited to write a review because honestly it went so smoothly and the dealership experience was so pleasant I was convinced I'd been swindled into buying a lemon. You know the old adage "if it looks too good to be true.....", but in this case it worked out. We're about 3 weeks out and I still love the truck. I would definitely recommend Short-Redmond Ford to anyone looking to buy a vehicle.
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