Used Jeep Wrangler for Sale in Greenfield, MA

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

Comfortable ride and plenty of power and also great control when driving. The quality is good and engine has plenty of power for the weight and is a fine vechile.

Brought our 2016 Honda Pilot into the dealership this a.m. for an "Emissions System Problem" - we did not have an appointment, but Scott Miller took our car right in. They were able to reset the error message, they test drove it to be sure it did reset and sent us on our way. Kudos to Scott for the excellent Customer Service, he was very accommodating!

The jeep is great. Just had a baby so it’s no longer ideal for me. I’ll throw in 4 siped snow tires. Barely used I’ve never had an issue with it. Bought it new and it’s paid off.

Im very sour from prior dealer experiences and never thought that anyone would for fill my expectations. Walier did that and im a customer for life now. Their sales team to service dept are A+

I love my Jeep! I used to have one when I was in college, then switched over to luxury vehicles. I enjoyed my other cars, but I am loving the versatility of the Jeep!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

We take this vehicle miles and miles from humanity and services, we would never do this if we felt our Jeep might not bring us home. I can't understand the low ratings from Consumer Reports, maybe they are expecting luxury car ambiance in a vehicle designed to withstand the elements. I've never been more satisfied with any new vehicle we have purchased. We have 80 thousand miles on it - a lot of back country - and it's never failed us! If I buy another car, it will be a Jeep Wrangler.

Quick response to my call pleasant people and tried very hard to find me financing

Love this Jeep but it is too much responsibility for my kid and we need to sell it. super for High School kids or people with a love for Jeeps. I'd keep it but we are a 4 car family already.

In mid-November, 2015 I bought my 2015 Subaru Legacy with help from Gus (no longer w/Steve Lewis) and he was great - articulate and efficient. The tech person who helped me e.g. sync my phone etc. (Julie) was helpful too. The 1,000 mile "check-up" was uneventful. I had the 6,000 mile service conducted at about 5,800 miles b/c it was convenient to me; that was about three weeks ago. It was done quickly; and when I left the lot I felt all was good. I did however need follow-up help with two issues: (a) once my odometer reached 6,000 miles, when I turned on the car I was offered help to schedule my 6,000 mile service (which had been done); and, (b) my phone had become "unsynced" from the car. So, I called expecting it to be a hassle to figure things out. I was told to come over at my earliest convenience, which I did that day (afternoon of Friday, March 11). The guy at the service desk (sorry I didn't get his name) listened to my description of what I needed help with and summoned Benny Cruz who accompanied me to my car and in 15 minutes he had me on my way with everything "made right". I want to thank the Steve Lewis Subaru staff who fielded my call and emphasized they wanted to fix my problems ASAP, the gentleman at the desk who listened carefully to my "problems" and then summoned the aforementioned Mr. Cruz who was quick, very competent and polite. I appreciated the good service and look forward to my next visit. Chris Fox Belchertown, MA

This is my 2nd Jeep. My first was a 2003 Jeep Wrangler sport x. My current one is a 2015 Jeep Wrangler Sahara. I love everything about the Sahara!! Once a Jeeper, always a jeeper :)

It meant all my needs. Plenty of leg room up front. Smooth driving all round I think. Never had a problem. Overall a fun and enjoyable ride.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

It's a Jeep, and doesn't disappoint. Great for inclement weather. Looks and performs ruggedly. Very basic interior design, but completely satisfying for it's use. Love it.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Never ever an issue with the Jeep. Always reliable and never an issue. Simple maintenance is all you need. Gets me to and from, Wherever and Whenever.

Very pleased with Stephen Robinson's sales experience.

I enjoy this vehicle. Have had a jeep before. Loved it and missed having one. Fits our lifestyle perfectly. Around town, travel, in-climate weather, all things we need.