I’ve been buying parts from Jones Ford for decades. I finally purchased a new car from Jones Ford about a year ago. Mostly because I have always been treated so nicely even by Mr. Walters. I’ve gotten to know the parts people in some of the texts and mechanics well enough to say that there some of the nicest and most humble techs and mechanics I’ve ever encountered. The only morning I would have Franny dealership is to hire good people at every level of the organization and then trust them. Putting too many barriers between the customer and those who actually do the work takes away from the “good neighbor” feel of a dealership. Jones Ford loved me for years before I bought a car. I recently returned to purchase another new car. The salesmen I dealt with were exceptional and to me perfect in every way they treated me. Other dealers lost my loyalty simply because they don’t understand love and respect.
Hands down the best mechanic I???ve worked with. Would definitely recommend him to anyone in need. Always goes above and beyond to make sure you have the fix needed, and it???s never a half-xxx fix like the other mechanics that you deal with. Time is an important thing to this service department, they always make sure that you have your vehicle returned in a fair amount of time. Would definitely give 10 stars to him if I could. As far as Ashley Rose, she was very polite when I came in looking for assistance, guided me back to the service department and made sure I didn???t need any further assistance. Had a phenomenal attitude and felt like she would???ve went above and beyond if I needed assistance from her. Would also give 10 stars if I could.
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
Recently purchased a new Cadillac Escalade. I was incredibly impressed with the Manager, AJ and Sales Associate Cliff. Located a car from another dealer to meet my needs. Both were very knowledge about the product and features available to me. Facility is top notch. Finance process very simply and easy. Best place to buy a car!
Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience
Friendly staff, excellent service. Worth the trip!
by Keenan Nale from Moncks Corner, SC
May 27, 2018
Had a really good experience at Berkeley Ford. Mark was my salesman and the sales manager was Stanley. Both id a fantastic job getting me more than i could ask for. every one there was very nice and professional. I've visited most dealerships in Charleston, and this one was by far the best customer experience. It felt like a family bushiness, not a large dealership.
I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.
Amazing, stress-free car buying experience! Got a slam dunk deal on a car I am really proud of ! Real quality used vehicles and great prices. I would recommend Jeff's to any one looking for a car or truck! Thank you guys for everything!
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