When I walked in service at acura, I saw a guy helping an elderly woman with her vehicle, it was one of the old vehicles. She was so happy leaving the place and I told myself, I should go talk to that guy and get some good service. Not knowing who he was or his job title. I talked to him and explained my situation. Im a busy mom with 4 kids, I went there looking a mess! To be honest, people judge you on how you look at other dealerships. He was still helpful. I am so happy with the the excellent customer service I received from Julio (Service Manager) I had problems with my SUV and he went out of his way to try and help as much as possible. He was honest and straightforward with every questions I asked him. I strongly recommend people to buy their vehicles here. They work with you and they have the best customer service!!
Jesse and the Sales Manager at I-10 Chrysler Dadge made my new car purchase the best experience I have ever had. They gave me a fair price on my trade in, offered tremendous financing and completed the deal in record time. I definitely look forward to doing business with them again!
Shop with fiesta ford where vehicles r built tufff
by Johnny from Laquinta
August 30, 2018
Shoping with fiesta ford is always onmy #1 eugenda because my uncle and great uncle were top sales men for a combined years of about 50 so i look at fiesta ford as family there cars and trucks are built tuff and last long for a hard haul thank u fiesta ford for serving the coachella valley where anyone who buys a car is like family after thier first ford experience they will guarantee d to always come back
Great job the service writer did well as did Claud
by Garet Mouat from Palm Desert
September 4, 2018
Good job by all ! Service writer Lady was knowledgeable polite and happy. Claudia the shuttle driver was a delight and timely. The only thing that would make my experience better would have been a car wash and a vacuum on the inside.
My service agent Denise was friendly helpful and knowledgeable. Staff around the facilities were friendly and ready to serve you even though it was busy. I was offered water 5 times by different associates(when it’s 114 degrees outside that’s AMAZING) 5 stars around the board. A few minor details I would hope to see in the future would be to take the paper car mat and plastic seat liner out of vehicle upon return as well as the parts area really promoting their mopar parts and upgrade accessories. Visuals to me are awesome... IMO other than that it was a good time at i10 dodge. Thank you.
If you want to be taken care of in the best possible way, stop by I-10 Chrysler Dodge Jeep Ram in Palm Desert. Mario Licea, Juan Duran and the team took exceptional care of us and got us into the vehicle we wanted hassle-free. Highly recommended this dealer! Shopped elsewhere in the past. Will never again. Top notch customer care, good selection and competitive prices.
I’m very disappointed that when I bought my 2015 Kia Soul Ev at I-10 dodge I wasn’t told this car was missing it’s charge cable. I got home and there was no way for me to charge the car. I call them to ask about the charging cable and they didn’t care. They told me it was a used car and they are sold as is. I understand they are sold as is but you would expect someone with some decency to at least let you when the car doesn’t have something important as a charging cable. Especially when it is an electric only vehicle. Now I have to spend money to buy something that comes with car; a needed and important item.
Excellent customer service from Justin and Chanel in explaining all
the electronics on vehicle.
Overall service experience was excellent with Joshua.
Customer waiting area was cool and comfortable.
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