I bought my vehicle site unseen as I was 6 hours away. I knew that's the one I wanted. They delivered it to a meeting place which was great all with in 36 hours. Got it home and looked it over good, I was disappointed that I had no service records at all. No vehicle booklet(this is a 2016), the old owners info still in the glove compartment and it was dirty. I mean not detailed or cleaned at all. Very disappointed in that. This vehicle comes factory with luxury floor mats, this one has 3 cheap ones and missing the drivers floor one. More than just small details where missed. Makes me wonder if it was looked over at all while there.
As a new buyer, Tony Rodriguez went above and beyond guiding me through the stressful and lengthy process of buying my first vehicle. He helped me make the best decision for me without pressuring me in any way, which was awesome. We worked together until we reached a point we both liked, and I couldn’t be happier with my new vehicle! I felt very comfortable with the team at Ziegler Chrysler, and I highly recommend them to anyone looking for a new or used car. Tony is extremely knowledgeable, experienced, and knows how to make customers feel welcome and involved in the process. Thank you, Ziegler Chrysler!!
Brad Mustain did an awesome job of making our experience a great one. He took so much time to help find us the perfect vehicle and then after the sale he helped teach us many of the features on our new vehicle. This is our fourth vehicle purchased at this company and I know it wont be our last. Thank you!
I had the pleasure of working with Alex. I appreciated his straight forward, not pushy sales style. We were easily able to communicate via email so I was set to go as soon as I got to the dealership for a test drive. He showed other options without hesitation.
I had came across MWS after researching online- they have a small with approximately 25 cars for sale and I could not get over what incredible shape their vehicles were in. From the beginning they were helpful but never pushy. We drove a handful of cars until choosing a Jeep. We absolutely love it and they helped get our first auto loan also.
My sister in law is going next week to purchase a car also after my experience.
Its always intimidating buying cars from dealerships, but Duane in finance made the whole process simple and easy! he explained everything and made an extra effort to make sure everything was right! i would recommend Van Andle & flikkema to anyone and everyone. Your treated like family as soon as you walk in the door.
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
After my wife's Town and Country was totaled we decided to look at the Pacifica's. Kyle Schuiteman greeted me in the new car showroom and took the time to listen to what we wanted. Kyle found us exactly what we wanted with the added safety features I was unaware of. My wife is thrilled with her new van and we appreciate Kyle at VF for his excellent service.
Since my previous vehicle needed service work in an amount far beyond what it was worth, a replacement was needed right away. Explained to the sales staff what I was looking for, and was presented with several options, given the time and space to decide and was not given any hassle nor was I tried to be "steered" towards something else.
Very satisfied with this car buying experience.
Mark Schatz was very professional, friendly, knowledgeable, considerate, and just flat out good as a salesman. We went to other dealerships and it just wasn't the same. We told Mark our bottom line and he went to work for our family. He got the job done to our satisfaction. I would recommend Mark to family and friends. Duane was very professional and helpful as well. You have a good team at VF cars.
Working with Dylan made the purchase of a new Jeep Wrangler for my wife very easy. Dylan made himself available anytime to answer any questions and work with me to get the best price. If we ever need to purchase another Jeep, we will be going to Van Andel and Flikkema!
My husband and I came in looking for a used car, with a 2009 Dodge Grand Caravan for a trade. Hector was able to work with the finance department and get us into a 2019 Kia Soul. The process was easy and Hector explained everything in detail. We ended up with a higher payment than we expected, but the perks of buying brand new made the extra cost so worth it!
Courtney is the best in service! She is quick, efficient, responsive, honest, helpful and caring! It is always easy to schedule and get quick and good service. Courtney calls right back if I miss her and I'm always delighted with the job she does for us! I would choose Sunshine Toyota just so I could work with their service department!
I live more than four hours away from the dealer. We were able to do the entire deal via email/phone/text. They delivered the van and paperwork to my house. I test drove the van, then finished the paperwork in my dining room. It was a very smooth and low-stress process. Everyone I interfaced with was courteous, professional, and helpful. The van was delivered as promised, and the whole experience was flawless. Also, the price was the best I could find in a 500 mile radius from where I live.
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