My wife and I started looking at cars months ago. Either the price was not reasonable, the sales had no knowledge or other issues. We decided to go to this dealership, over an hour from our house. We arrived at this dealership hoping to look at a few used cars, but not expecting to buy (like usual). We met Joel, a friendly, knowledgeable sales professional. We could not have been more impressed. Instead of driving off the lot in a used vehicle, we bought a brand new SUV. We told him our needs, likes, and dislikes and he found the perfect solution. He kept in mind our budget the entire time. This wasn't just a good sales experience, it was great. Joel took the time to offer us a complimentary drink on a 90-degree day, a snack, and tour of the facility. Another thing we were impressed with is that he wasn't so quick to talk numbers, or "if" they could help us. We spent hours (poor Joel) looking at different vehicles. Joel didn't even complain or show rudeness when my wife exhibited her unintended pregnancy hormones. Joel is seriously the poster example of great customer service. Then came time for test drives. Of course, Joel doesn't get paid to babysit, but he kept our daughter entertained while we discussed the vehicles, complete with some Pokemon GO on the test drives. I mean seriously, what sales person cares that much! We finally (7:30 at night) were ready to throw some money down and drive off. Seems how we live in Crestview, we were quite ready to go. Then we began to deal with Rick in finance. Rick said he would love to sign the paperwork and that he would sign and sell the vehicle tonight, but he thought we should wait until morning. We thought this was just a clever sales tactic. We decided to trust him and waited until the morning. He called us and said he got us an interest rate less than half of what we discussed, and pretty close to zero. Really?!?! Of course, we went back to the dealer. When we got there it got even better. The interest rate went down again and we found out we could get a brand new SUV for the same monthly payment as one 4 years old. Joel continued to make us feel important and worked hard to make us feel he was our advocate rather than sales person. It was so refreshing not to hear "I just started and don't have the answer to that" or "here are the keys, let me know if you have questions". Joel had answers to questions we didn't even think to ask.
2018 Jeep Grand Cherokee Overland Review
Jeep has really done an excellent job
by Craig Jeep fan from Ogden
April 24, 2019
5
This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.
I scheduled a CVT transmission flush and was planning on spending roughly $235 because that is how much I was quoted a little over a week before my appointment. It turns out that they underquoted me by over $140! But David Del Regato honored my original quote, did an excellent job, and was very friendly. Would highly recommend Hill-Kelly for car service.
2018 Jeep Compass Latitude Review
Great car
by Rose77 from Chicago IL
May 14, 2019
5
This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.
I purchased my first Jeep from Hill-Kelly in 2015. The experience was as smooth as one could possibly imagine, and my most recent purchase was even smoother! I was nervous about the process and had been working diligently to improve my credit. Rather than finding a Jeep and falling in love with it only to be met with disappointment, I entrusted the dealership to create the best opportunity for me, and they did exactly that. I drove away in a beautiful Wrangler Unlimited, shortly thereafter, nicknamed "Sunshine." After getting to know and love my 2015 Jeep, and having had time to further improve my credit, I began craving an upgrade (my fellow Jeep owners know this Love)! This time I did my research! I found the Jeep I wanted, I fell in love, and I went straight back to Hill-Kelly where I set my eyes on "Ruby" for the first time. I knew and trusted Hill-Kelly already, but I was also blessed to have the opportunity to work with Mr. Larry Gary! Mr. Gary, I would like to thank you for your military service to our Great Country! Although this was not revealed to me until several days after having met you, I can say the quality of your character reminds me of my Father (USMC). I truly appreciate your honesty, patience, and eagerness to help make my "Ruby" become a reality. Most of all, though, I commend your ability to make what can be a very stressful event (as large purchases typically are) a rather enjoyable experience for both, myself and my daughter. To find genuine kindness in strangers has become more and more a rarity. Thank You!! I would also like to thank the other staff members, as well, from finance, product specialists, and the service department. Atmosphere and Attitude are imperative when it comes to making a business great, and Hill-Kelly is accomplishing exactly that! No matter where life takes me, if I ever find myself in the market to purchase another vehicle, it will be from Hill-Kelly! Warmest Regards, Andrea
2018 Jeep Grand Cherokee Altitude Review
Quality Vehicle
by lfsmith83 from Lynchburg, VA
April 12, 2019
5
This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Jeep Grand Cherokee Limited Review
Hard to believe but it's nicer than my 2018 Q5.
by Audiopimp from Blue Bell, PA
April 14, 2019
5
Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Jeep Grand Cherokee Overland Review
Jeep Grand Cherokees are the best!
by Virg P. from Fort Collins, Colorado
April 7, 2019
5
I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Jeep Compass Latitude Review
Love this car!
by Shelz from Lakeland, Fl
May 11, 2019
5
I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Jeep Grand Cherokee Limited Review
Beats my pathfinder
by Masters1 from North hudson ny
March 16, 2019
5
I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Jeep Wrangler Unlimited Sport Review
It’s a Jeep thing
by Bigdog from West lafayette ohio
May 3, 2019
5
Well kept collectors edition 75th anniversary one of a kind. Garaged . Maintenance up to date. Sharp vented hood. Alpine stereo great speakers. All original equipment, made to enjoy the weekends and summer months
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Jeep Wrangler Unlimited Rubicon Review
Fun and safe
by Happy Customer from Fort Worth TX
April 9, 2019
5
It is in exceptional condition and I feel safe ... it will work great for me and my fur kids. I will love taking top off and take drives in the country
Vehicle available to be shipped to your home. Contact
the dealership for details.
2016 Jeep Grand Cherokee Laredo Review
Love this SRT
by Pablo from Middle East
May 9, 2019
5
The most fun car I have ever owned. The engine is its biggest attraction. 6.4 L naturally aspirated. You can hear it breathe and has lightning-quick response. (Sounds better than the 6.2 L with supercharger of the Trackhawk version in my opinion). It has 3 lives: very soft with hardly touching the throttle until 2200 rpm. A mid band up to 4000 rpm with plenty of torque - good for overtaking etc. Above 4000 rpm pedal to the floor: raw and loud beasty mode. Handling es excellent. Had a BMW X5 (4.8 L) in the past as well. The Jeep SRT is much more fun, as practical as the BMW, but more reliable and cheaper to maintain. Improvements to the Jeep grand Cherokee SRT? Could do with a front camera to help with low parking ridges. Mirrors should fold automatically, not on a pushbutton. Most of all however: Jeep should not put the Pirelli run flats on as standard fit: strong tires, but very noisy and not particularly grippy in the corners. I hear other owners say Yokohamas (Parada Spec X) and Hankook (Ventus ST-RH-06) , both non run-flats, are better. Overall a car that is very easy to live with in daily life, with some fun added by the fantastic engine and drivetrain.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Jeep Wrangler Unlimited Rubicon Review
Excellent SUB
by Franlopor from Carson, Ca
March 26, 2019
5
This vehicle was upgraded on the performance and the suspension. Runs fast with high stability. Strong engine but gas saver. We use it mainly for shows in our company.
Ashley Conlin at Hill-Kelly Dodge in Pensacola, FL was instrumental in assisting me in finding and surprising my husband with his dream car. Once the vehicle was located (in another state) and a deal was made, the buying process was seamless. This is our families second purchase from Hill-Kelly. Both of our purchases were dealt with in a professional, timely and caring fashion. This is by far the best car buying experiences we've had. Both purchases were made with Ashley. She is a phenomenal saleswoman, who goes the extra mile. Ashley was in continuous contact with me. She was stellar at giving me updates about our 2017 Dodge Challenger and its journey to Pensacola, then delivering it to me. I cannot thank her enough for finding my husband's dream car!
2016 Jeep Wrangler Unlimited Sport Review
Happy with my choice
by Bigdman from Columbia Heights, Minnesota
May 9, 2019
5
This vehicle is comfortable, I was looking to downsize and the wrangler met my needs. I'm happy that I chose this type of vehicle. I've always wanted one.
After erring with a recall repair issue Hill-Kelly's team stepped up to make good. I showed up for a scheduled appointment to replace a recalled water pump and was told the part was not available. I was upset as I had scheduled several weeks in advance and I had called again the day prior to my visit to confirm Appt, etc. I left the dealership unhappy but knew the manager needed to be aware of the problem so they could remedy. I sat down with Ginger Wiggins and she patiently listened to my explanation and then quickly went to work to solve my issue. Her team of service writer Aaron Turberville and Beth Campbell (loaner vehicle) were also pleasant and professional in making sure I was satisfied. As we say in the Navy, "Bravo Zulu" for showing that you really do care about your customers!!
2016 Jeep Wrangler Unlimited Sport Review
Very happy with this vehicle
by Carhy from White Lake, Michigan
May 7, 2019
5
This vehicle was what I was looking for and met all my needs for a vehicle I am Very happy with it, and the Dealership I purchased it from
Having dealt with Hillll Kelly in the past when it was time for a 2nd car,this wá the 1st place we came to.I was nervous but once I got to looking at cars Ashely was assigned to help was.1st she just asked for some basic info,price range-looking for used,she let us fast drive a couple,picked the one for us.The price fit perfectly in our budget. Sold!!! She had the car washed and showed us the inside/details of the car.Will say this experience was wonderful and will definitely tell everyone that HKDodge knows how to treat you and get the job done.Thanks Ashley!
2016 Jeep Cherokee Trailhawk Review
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
4
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
I needed a bigger car for my dogs, but didn???t want to experience the ???car dealer tango??? I had to go through the last time I purchased a car. So, I went to family and was referred to Ashley by my nephew, who purchased his truck from her last year. I reached out to Ashley prior to visiting the lot to gather additional information on vehicles I was viewing from their website. Ashley was more than welcoming, honest, and very transparent with any questions I asked. I truly felt as though she handled my purchase as if it was for herself. I arrived about 3 hours before closing and wanted to go over several things to make sure I was getting the car of my dreams. Ashley showed me different cars that matched my wants and lead me to find my new Jeep Liberty Sport! After finalizing the deal, Ashley made sure I was able to drive off the lot that day and even stayed after the dealership closed to make sure I knew how to use all my new technology that came with my car. The process was smooth and enjoyable. Everyone I dealt with from Ashley (dealer), Joe (finance), and Joshua (detailer) made my experience one of a kind and I would recommend Hill Kelly to anyone, and remember to say ???Ask for Ashley!???
2016 Jeep Renegade Limited Review
Dream vehicle
by Dawngruber from Burlington
April 30, 2019
5
Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!
I don???t write reviews unless I experience exceptionally impressive service, and this is one of those few cases. I recently purchased a new Jeep recently, and had the rare experience of straight forward, honest, professional salesmanship by Hill-Kelly salesman Joel Szidon. I was impressed by Joel because he did his homework and knew about the Jeep line of cars inside and out. Besides being very knowledgeable about Jeeps, he was authentically friendly and we shared a few laughs the five times I went to the dealership asking every question I could think of about the Jeep I was interested in buying. Although I can be a difficult and demanding customer, Joel never lost his patience and humor. Joel never once put any pressure on me to make a purchase, and told me several times to take my time to makeup my mind. He seemed more interested in me being happy owning a Jeep than the commission he would make on the sell, and so far I am very happy with my new Jeep Cherokee Roadhawk. PS: There were some other standout Hii-Kelly folks I'd like to mention including Service Boss David, finance guy Matt, and Julie & Prince, who ran interference for Joel when he wasn't there,
2016 Jeep Cherokee Latitude Review
Great car
by David from Laguna Niguel
April 28, 2019
5
Is fun and good on gas mileage and a lot of fun. I would definitely recommend it to everyone. I hope you have fun also.
This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...
Easy to shop online, haven't found a car I like yet but will continue to try,
2018 Jeep Grand Cherokee Altitude Review
Dream Car
by BlueLuna16 from Dallas, TX
May 11, 2019
5
I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on
Was only inside briefly so didn't really notice much about the office. The salesperson was informative about the jeeps I was interested in. He shared any issues there were and seemed very honest. He left my number for another rep that I had already contacted by email. I also received a follow up call from the person I emailed. Though I did not ultimately buy a vehicle from them I felt they were very attentive and I would recommend this dealership to others.
2018 Jeep Wrangler Unlimited Sport Review
JL Unlimited is a True Wrangler
by Jeepian from Los Angeles, CA
April 29, 2019
5
The JL Unlimited is exactly what Jeep set out to make. Add in unexpected comfort and ergonomics and you have a great daily driver and killer off-roading machine.
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