Way better experience than the last few vehicles that I bought from other new car stores. They actually sold the truck for what they had advertised! Nothing added on at the end of the deal, no pressure on the purchase of the truck, and a fair price for my trade first time around. Very happy with this place, I will be buying my next vehicle from them!
I have bought four cars through this dealership, and they have always done a great job from the beginning to the end. Drive through their lot and check out the huge selection of inventory! Ask for Jim Hendricks, for a great deal!!
I bought a used vehicle with no warranty.I had to purchase extended warranty.I. let the salesman know where I wanted the payment to be he came back with a offer higher than I wanted I told him I couldn't do that he got cocky with me so I walked out.I was on my way home when he called with an offer that I needed which was made by his boss.So if it wasn't for his boss getting involved I would of went somewhere else to get a truck.
Ron was a great help. He went the extra mile to help me not have to come back when there were some issues with their finance system (out of their control). It was good experience for my son who went along to see how buying a car works, and a great example of what he should expect.
Just want to give some credit where credit is due. We had our ford escape to two local ford dealers to repair a hesitation after shifting and starting lower rpm's. it was to the point of feeling like it might stall and the tachometer was jumping.
The first two dealers each had the car for over two weeks each trying to diagnose the problem. One replaced parts not needed $1500. The other finally diagnosed the entire transmission needing replaced at $5200. When I told them to put it back together and we would pick it up my wife picked it up and drove it 500 feet off the lot and the drive shaft broke. They tried to tell me they didn't touch the drive shaft when in fact the checked the rear differential the other dealership changed.
After calling Ford Motor company and getting no satisfaction we decided to get the drive shaft fixed at Wapak Ford so we could sell it as is or continue to drive it with the problem. The drive shaft had a bracket that was not put back on previously by another dealer and could have easily contributed to breaking.
Since they were fixing the drive shaft I asked them to drive it the next morning and see what they felt the hesitation could be. They called me immediately after driving it and told me it was the torque converter and asked how long we had drove it with this condition. Due to the lack of previous diagnosis we had put quite a few miles on it in this condition so naturally we were worried about transmission damage.
I researched their diagnosis online and it showed others with the same issues so it seemed like a good diagnosis. I had them repair it and nothing else as we didn't want to sink any more money in the car the concern couldn't be repaired.
Low and behold after months of dealing with this issue I picked the car up and it runs like a champ! Thank you to Wapak Ford for saving our beloved Ford Escape. You are now our new service headquarters for our Escape! Anyone else having concerns might want to make the short trip to Wapak!
Gene Siefkert was such a great help to me. I was looking for a used suv. I gave gene some ideas and we texted for few days. I couldn???t make it to the dealership. When I arrgived gene went above and beyond to help me purchase the right suv for me. He listened to my concerns and helped finalize all the paperwork. Gene answered my guestions and explained certain features. My family has used Tom Ahl Dealership for many years. This dealership treats you like family. They are knowledgeable and understanding. I always recommend them. Maggie Farler was extremely helpful with all the financial and coverage paperwork. She had my best interest at heart.
2015 Dodge Ram 1500 Sport Limited Edition Ignition
by Justin Hunter from Bluffton Ohio
December 5, 2018
I have purchased many vehicles from these guys. Rick is always here to help and give crazy good deals. Super friendly. He is my go to guy for anything vehicle related. My sister, brother in law, mom, and dad also deal with rick
By far cleanest and nicest showroom I???ve been in. I buy several cars a year and this was the least painful dealer transaction I have ever had. Very quick appraisal and relatively fast transaction. Trevor went out of his way to get me on the road quickly.
I strongly recommend this place for buying your next car! The process was super easy and fast. Scott was my salesman and he was amazing!! He explained everything to me and wasn???t pushing anything on me! Thanks Tom Ahl!!
Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
Don't be fooled by the size of the dealership. ABSOLUTELY the friendliest, no pressure vehicle buying experience that you will ever have. I have avoided going in out of fear of high pressure sales. What a mistake ! Just purchased a new 2019 Buick Envision. The entire process exceeded my expectations from start to finish. Thank you Todd Galloway, Branden Hughes, and John Thompson. You are truly pros in your field !
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