I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
Very comfortable working with Chris and Bill on the purchase of my new 2018 Silverado!!!
Good deal, I have been buying vehicles from them for over 20 years Great service department also.
Kathy is great!!!
My daughter needed a car fast. Her insurance company just totaled hers. Keith was at the door we walked in and took care of us right away. He was great in expediting our process and made us feel like Royality. We received understanding of our situation , great service, and impeccable timing. The car is great too!
Anthony “AJ” Jenkins sold me my new Jeep Cherokee. He was very mindful of what I was needing and the budget that I needed to stay within. He definitely went above and beyond. If you’re looking for a new car, I strongly recommend giving AJ a call!
We have bought two vehicles now with Scott Kuykendall, a new Pacifica and a used Wrangler and have enjoyed the no pressure sales. Scott goes above and beyond to accommodate and make the buying experience as painless as possible and was there to help answer any questions after we made the purchase.
Sam Leman should have been my first choice of dealerships to help us find a used Chrysler Pacifica. They were appropriately attentive, and truly cared and appreciated our business. Friendly and accommodating!
Paul Draper, was our sales person. He was very polite and informative. He knew his vehicles and explained my Pacifica to us extremely well. He also followed up with emails to help us more if needed anytime, to call or stop in and see him. He set up our phones on the computer in the car and they WORK, past vehicle we had trouble with that. A DIFFERENT SALES PERSON. I have called back to sales with questions for Paul Draper and John Phelps, both men called us back.
I am 73 years old and let me tell you, that times have changed since my first new 1964 Chevy Impala SS. I have been with Dealer since 1987. I have purchased several Mini Vans and one Conversion Van. We have had our ups and downs thru these yrs, but my Town and Country for the last 6 yrs has been the Best Vehicle I have ever owned. The staff at Sam Lemans has been the BEST ever over these six yrs. We lost our TC to a DEER, darn it anyway. We hope the Pacifica experience will be the same. Thanks You ALL.
Knowledgeable and professional but not pushy or ov
by JanetHD from Morton, IL
November 3, 2018
Jim Costello was knowledgeable and friendly and professional. He listened to what tyoe of Jeep I wanted to purchase. I wanted a Jeep Wrangler Sport with the newer engine, and it was hard to find on some websites. Jim , along with other staff members, let me test drive the 4 cyl turbo, so I could judge for myself. And there were a lot of option packages, and Jim explained them to me, so I could decide for myself what I wanted. I finally bought a 2018 Jeep Wrangler Unlimited , and I am very pleased with my purchase. Plus Jim was a big help after the sale with some tutoring on how to use the U-connect features. He got my cell phone connected right away. And he showed me how to set up the remote garage door opener and where the cntrols were for the radio.
I send them an email about one of their cars and got the phone call 30 minutes later from Scott Kuykendall. What a great guy, we closed the deal on the phone few hours later! Our new Ram 1500 was waiting for us when we arrived next day. Although the dealership looks great we couldn't stay too long and Scott got us ready in ONE hour. This is our best car buying experience ever. Local dealers can get even close.
We worked with Jim Costello in the purchase of our new "used" car. He was very professional and treated both us very respectfully during the entire process. Jim never tried to pressure us on anything. It was the first time we had been in the new dealership since they moved from Detroit Ave...very impressive place. I would definitely recommend both Sam Leman and our salesman, Jim Costello, to others in the market for a new or used car. Thanks again for a great experience.
All my questions were answered along with staff was excellen
by cargirl123 from DealerRater.com
October 4, 2018
I was extremely happy with my experience at Uftring/Westen. Scott McClintock made me feel extremely comfortable in explaining everything with my car. He was genuine and an extremely caring individual! Uftring/Westin is extremely lucky to have him because of his experience and expertise any dealership would love to have him.
This is the second vehicle we've bought from an Uftring dealership (both used). Had a few costly repairs to the first one but figured I was the one who chose not to buy the extended warranty when it was offered. Caveat emptor! My wife had been driving her Envoy Denali for nearly 10 years and we'd had good luck with it so decided to look at a GMC Acadia Denali as a replacement. The dealership han an extremely clean loaded model we both liked so we bought it. Ken Dickson, our salesman, was very easy to deal with as was Kendall Hearn, his manager. We've not had the new vehicle for very long but so far we're very pleased. Everyone at the dealership was great. We're happy with the deal we made and would deal with these folks in the future.
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
Brandes Cayson is amazing very patient and didnt try to "sell" me a car..let me take my time and change my mind many times...you want a car ask for Brandes!!!
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