Dealt with Charlee and the experience was first class. He didn't hesitate answering any and all questions/concerns and would definitely buy again. Nice clean dealership
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring as well as being very personable. I ultimately decided on the 2017 Subaru Outback Touring as it had all of the features I was looking for. He was very easy to work with and ask questions of. He kept in touch with me by phone and email after I picked up my car.
I would recommend York if you are currently looking to either buy or lease a Subaru. Contact him at Don Miller Subaru West at 608-208-1596.
by Sarah76 from Chicago IL
January 8, 2019
I have owned this for almost three years and no issues whatsoever. Very reliable, good on has, and great bells and whistles inside. Love the navigation and big screen on the limited edition.
We came in to test drive a Forester on a Friday and walked away with one the following Tuesday. Dennis was terrific to work with and fostered a no-pressure environment. We felt comfortable with the entire process and really appreciate how the experience went.
Very comfortable and serves my needs
by Gramma Dottie from Delaware OH
December 22, 2018
The vehicle is very comfortable and has what we were looking for at an affordable price. It’s “cool” looking also for a gramma! Working with Kurt. Great experience.
My sales agent, Dennis Riddle, certainly knows his product. He consulted with me and helped me select the perfect Subaru for my needs. Dennis has always responded quickly to all my inquiries. He also assisted my wife when she bought her Subaru three years ago.
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
I recently purchased my 2nd Subaru Forester at your dealership. I had Dennis Riddle as my salesperson both times, and found Dennis to be a joy to work with. He took all the time I needed to understand the deal....and the car. I have recommended your dealership and Dennis to family and friends. Sincerely, Judy Geurink
So far so good...
by Football Fan from Clevland Wi
January 14, 2019
So far so good, we only have 500 miles on it so I cant give it all five stars, time will tell. New cars cost too much so they will never get 5 stars for value from me. I did feel I received a good deal.
I have purchased two Subarus from Dennis Riddle. Both times he spent close to two hours going over every detail of my new car with me and made sure I understood how everything worked. He also did follow-up emails to make sure I was still happy with my purchase.
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
Great experience w/Jim Zimmerman. No-nonsense, just did my homework, knew what I wanted, brought in my numbers, compared with theirs, got a decent trade-in allowance and we had a done deal. And I love the new CX-5.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
Purchased a used car off their lot. Dealt with Brian Lawson. I would highly recommend. Efficient,responsive,attentive and no games! I will most likely be returning in the future to look at new Mazda vehicles.
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Exceptionally good service in a very timely manner
by Richard C. Row from Madison, WI
March 8, 2016
I recently needed repairs to my Subaru Legacy wagon. Service advisor staff and technicians at Don Miller Subaru West (especially two staff members for Don Miller Subaru West's Express Service, Lisa and Cody) were excellent, even beyond excellent, meeting my repair needs in an inexpensive and very timely manner. In addition, I had the opportunity to talk with the Don Miller Subaru West technician who actually worked on my car, a man named Caz. This allowed me to discuss in depth the problems I was experiencing with my Legacy and how he was able to repair these problems. I give Don Miller Subaru West a very strong A-plus for its efficiency and its genuinely courteous service. THANK YOU!
What I was Looking for
by Bgh from Marion, va.
January 6, 2019
Very nice truck. What I was looking for at a price I could Afford. Very nice design and loaded with features that I wanted in my next vehicle.
This was my first time buying a car, so naturally, I had many questions. Michael and the whole staff was pleasant and patient with me, and made me feel totally comfortable with such a big decision. They even had the car that I wanted transferred to Madison from the Milwaukee location so that I didn???t have to make the trip myself. I would absolutely go back for a future purchase!
Unreliable car prone to breakdown
by Ahmetcan Caglayan from Jacksonville, Florida
November 6, 2018
I loved this Jeep when I bought it. But, the amount of repairs on it is beyond reasonable. I've had to completely replace the engine, now I have to have the transmission rebuilt. There's constant problems left and right. Stay away from this model. It's been more of a headache than a blessing to have this car. I've owned it for 7 years, 7 miserable years. Repair after repair.
We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.
The Grand Cherokee is a fun sporty SUV!
by TGreen from Bellbrook, OH
December 18, 2018
This car met all my needs and was a great family hauler for my wife and two kids. We were even able to fit our two large dogs. It’s been a great vehicle!
I leased a Jetta: - sales person was very helpful in describing all of our lease options and additional costs associated with the vehicle. I particularly needed to know the exact upfront costs (itemized) and monthly payments before making a decision. - the vehicle I leased was not available at this particular store so my sales person needed to located and trade for this vehicle: this was handled seamlessly and turnaround was superb. - I was able to setup a time that worked for me when picking up the vehicle and my request to expedite my time spent completing the necessary paperwork was met. I was very happy with the whole leasing process and everyone involved in making it painless and quick. Thank you Zimbrick Volkswagen
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Most powerful stylish Jeep I’ve owned!
by CherylandRandy from Muenster, TX
January 13, 2019
Needed power for steep gravel road and I got it!! Tank-colored Sahara with Lift for off-road adventures! TOW PKG ... Durable, comfortable, and looks great!
No issues with the service provided (new tires ordered and installed). Thanks again. Nothing else to add to this review relative to the service provided
Get more compliments than when I had a BMW!
by Jimmy Jeepers from Dallas, TX
December 29, 2018
Fun car that has been used as a daily driver. Get looks and compliments all the time. Turning radius amazing can park in compact car spots. Sits high on the road and can see over traffic. With bells and whistles (lift, uconnect, remote start, etc) has pretty much everything I need.
Griffin jefferson best dealership for your auto needs !!!
by jammnjeff from DealerRater.com
December 1, 2018
Just got my new 2018 dodge charger gt love it ! Tammy and others who helped me did a great job of finding the color and options I wanted quickly and getting me a no hassle deal I highly recommend shopping local
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
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