I brought my car in for an oil change without an appointment, somebody approached me when i parked the car and guided me to Kenneth Love for processing. Told him what I needed to be done and got an estimate for how long it would take to do it. Service was finished on time as promised. Kenneth then threw in a complimentary free car wash! Very satisfied and will definitely come back.
by lb44745 from Henderson, Nevada
August 10, 2018
This car has everything I need. It is not too big , but not too small. It runs smooth and quiet. The inside is comfortable. The gauges are easy to read, and all controls are within arms reach. The color is amazing , and I love the look of the car.
I had such a great experience buying my car with Victor Lopez.
His personality was so friendly, he was very helpful and was hands on to help finish our deal. He definitely went above and beyond to please us with the sale of the car.
Thank you again Victor, we really appreciate you.
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I loved the last one so much I bought another one.
by Charcourtmom from Warr Acres, OK
October 27, 2018
Beautiful outside, surprisingly roomy inside. Rides like a dream. So easy to handle. Overall my dream car. And the great gas mileage doesn't hurt my feelings either.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Jack Bass was courteous, polite and knew his product. He explained everything and was very helpful with questions that I had. He was not a pressure salesman which was wonderful to see. I would recommend him as a salesman to anyone buying a Kia from your dealership. Ed Cotto has been my go to service person since owning my previous car and has always been excellent to work with.
Best dealership I've dealt with
by DiKia from Tanton, MA
October 17, 2018
I love this car. I've always been a Volkswagen person, but the last one I owned had a lot of problems. So I went with a Kia Forte and this is a great car. The service department is also terrific. The car is solid, great on gas, comfortable and easy to handle. Oh, and the Ocean Blue color is awesome!
Easy scheduling. Got tire fixed quickly. Differently than most places, these guys were honest and did not try to sell me a brand new tire for something that only required a simple fix.
Car shut down won't start with no warning T
by Cc from California
August 25, 2018
Very stress full when you get up to start car will not start. I have to go to work to pay car note. I don't have time to sit and wait. I need a loaner car I prefer the Free pic up to go more miles this has happened twice. I really want to know why my 2016 kia brand new car is a headache that why I bought a new car to Eliminate headache
Empleados de servicio muy amables y cordiales. Dispuestos a escuchar, empáticos, comprometidos a ayudar y de continúa comunicación para informar el status del servicio. Dios les bendiga siempre.
Kia really makes great automobiles!
by Michael Ballard from Surprise, Az
November 18, 2018
I've owned four new Kia's. Everyone of them have been excellent vehicles. Over the years I've owned over 50 new vehicles and Kia has been right at the top of the list for being wonderful automobiles to have owned.
This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I found exactly what I wanted in a vehicle. He was beyond grateful, I told him what I wanted, he took notes, and most importantly he had great communication. This experience went super smooth all because of him. I will definitely recommend anyone wanting to purchase a car to go to Tony! He even gave some life advice lol. The day I purchased my car was awesome! I met Luis Arce and I told him I really wanted that car and he made it happened. He listened and was a great help. Now when I had to hand over my money to you guys, lol I spoke with Edwin Acevedo and another great help! He was patient and explained everything perfectly. He did would he could to get me in that car and I really appreciate it. So thank you Tony, Luis, and Edwin for helping me get the exact car that I wanted! I really appreciate their help and will always be thankful for this experience. They all deserve a raise. lol. :)
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
I love my new kia. It’s has everything i need and loads of wants. It has the zippy performance and fuel Economy I want. I get compliments from people who ride with me.
For a while I drove cheap 500$ or less cars, and I liked it, but they didn’t feel like my cars. It felt like I was driving someone else’s car. This one, she’s mine.
Had a great experience at Napleton with help from Claudia A. I’m currently narrowing my choice down between two cars and I will be back to purchase one of the two. Napleton Clermont is the place to go and Claudia A is definitely is the person to talk to for exactly what you want
We came to look for a newer car and were pleased to find a Sorrento at the right price. Daryl was very helpful in getting the buying process though to usual hurdle of paperwork. Have to say the paperwork was the quickest of any dealership I have ever dealt with. Very pleased with the purchase and we had one small issue with a headrest which they in the service department took care of quickly. Had the car three weeks and we all love it. We will come back when it's time to purchase a car.
WAKED INTO KIA AND WAS GREETED LIKE I OWN THE PLACE BY MR OSCAR ROCAFORT , I HAD MANY BAD EXPERIENCES BEFORE HE WENT ABOVE AND BEYOND TO MAKE THIS A GOOD ONE .ALSO THANK YOU MILTON PEREA AND FELIX PADILLA YOU GUYS ARE THE BEST!!!!! THANK TO YOU GUYS AND MR. ROCAFORT I WILL BE BACK LETICIA DOCTOR NAD STEVEN BAUMAN
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