Great customer service and detailed attention to customer never making feel pressure to purchase the vehicle, got approved online and when i visit the dealer that night i was out in of the dealership with my new beemer in about two hours. Julio was excellent.
My new Kia Optima is my dream car! It is excellent on gas mileage, drives very well, has an awesome sound system, which is very important to me. I would highly recommend this vehicle for future purchases.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
Never thought I’d buy a Kia
by Mon3ymitch from Kingston Massachusetts
December 5, 2018
I love the car for the price and performance with the super low miles was the Best Buy for my buck. Got the most amenities and safety features I wanted plus some at the price I could afford
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
Still love my LX after more than three years.
by Kia fan from Huntington Beach, CA
December 2, 2018
I bought this brand new in September of 15'. I still very much enjoy driving it wherever I go. It's ease of use on the gadgets and driving make this a pleasant ride. There are a few flaws that are minor such as the brakes, low passenger seat and headroom getting in and out. But the value well exceeds those minor peeves. It's good looking, roomy, fuel efficient and easy to drive.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best car I have ever owned!
by Stephanie C. from Hickory, NC
December 19, 2018
This car meets all of my needs. It has excellence gas mileage, smooth riding, the exterior and interior is excellent. It has plenty of leg room in the front and back
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
by ReneeSmith69 from North attleboro mass
December 16, 2018
Excellent car ,fast reliable lots of options speed comfort fun style. I would highly recommend buying this car. It does not disappoint guaranteed. Love it
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This Is one of the fastest and easiest car purchasing I’ve experimented... Thx to the Big Jay whom made it work out.. I love this MB Ml 350 one of the best SUV I’ve ever drive... I’m getting addicted to keep on driving and driving ¿¿¿ Again Thx Jay
Pete and his team gave me the VIP treatment from the moment I stepped in his dealership. It was a very seamless transaction and I left very happy with my new Mercedes Benz. I didn’t have to haggle for a great deal because he already figure this out for me. I was really impressed with Pete’s professionalism and his outlook towards customer service. He made sure I will drive off with the car that I really wanted, which I happily did! I would not hesitate to buy another car from this dealer in the future. Thanks to Pete and his team!
Did my inquiry online. Got a call in less than a minute from Phillip. Very professional and gave me options as far as the Camry I need. Ended up buying the SE which I got at a very aggressive price. DCH Toyota Torrance is a really chill dealership. Everyone is nice and I did not feel the pressure at all.
Easy and painless process to service vehicle. Used shuttle to get dropped off at local gym. Completed workout and service in 2 hours! Service agent Trinidad helpful as always. This was my third service since vehicle purchase.
Kia should be the new Mercedes
by Joel from Pasco Washington
January 3, 2019
It performs phenomenal drive like u are hovering on clouds picks up quick and inside or lord it’s like I’m driving something foriegn and the pano moon roof oh it’s to die for heated steering wheel I just wish it had remote start that would be the real cherry on top
After looking at a few cars including Nissans, Toyotas, and even Buicks, the Kia Optima was a no brainer for me. I loved driving it, the comfort of it, and the options. Best car I could afford.
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