Great Service. I had a couple of pleasant experiences inquiring about a used DB9 and a Vanquish. All personnel I had contact with were professional and cordial.
Too bad I did not find the right car with them. I will definitely try again in the future.
I recently purchased a used Aston Martin from O'gara, Beverly Hills. The gentleman I dealt with, Terence, was very pleasant to deal with, knowledgeable about the car and diligent about getting answers to my questions. The only thing I regret about the experience is going down there to look at the car before closing the deal. Terence offered to ship the car for me (I was several hours away) and to save me the hassle of having to come in. I should have taken him up on it, but I didn't want to buy without having physically put my hands on the car. Needless to say, when I arrived at the dealership and saw the car, I liked it even more than I did when viewing it online, and we wrapped up the deal straight away. The finance/desk manager (her name presently escapes me) was (as would be expected) also very pleasant and professional. All in all, an entirely pleasant experience. I looked at several other vehicles they had at the dealership (mainly for laughs; I had my mind made up on the Vantage already), and their selection was superb. I highly recommend O'Gara Beverly Hills.
Odell Hadley of the service department was excellent and my car was done in about an hour. I had my first 10,000 mile service and was prepared for it to take all day. I made an appointment for 7AM and the car was ready before my work day!
Kudos to Mr. Ryan Maldonado, Volkswagen Santa Monica Service Advisor. Ryan was very helpful, and very effcient in getting to the bottom of my concerns. Very knowlegable. He got me in and out in no time, as promised. I highly recommend him for service needs. I've been taking my car in for years at this location, and have never been disappointed. Thanks for all you do!!!!!!
As always, I had a great service. I've been with this location for the last 15 years. Service went down at time but always good. Specially when I'm assisted by Odell Hadley, his assistance is always outstanding. He really cares about his customers.
I'm on my third VW. Peyman Kahen is always my go-to serviceman. I like the fact he makes my experience smooth, easy and accommodating. Also, he doesn't try to up-sale me, which makes my service experience a lot less painful in my pocketbook. It is always a great pleasure to have his help with my car service needs.
Luke was helpful in coordinating the rental car while my car was under repair. The car was repaired within the promised repair schedule, and Luke was good about communicating with me during the process.
I have been coming to this dealership for service on my Eos for 8 years. Peyman Kahen is excellent to work with and he is very helpful in outlining the services my car needs, when they need to be done, how much they will cost, and how long it will take. He's honest, friendly, and helpful. I would recommend him and this service department to anyone.
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
First off, I called before coming for service appointment for "quicklane". I was never informed that the old location closed and I drove around and around. Once I was redirected by the nice technician in the old quicklane space to the "regular service" entrance, it took approximately10 minutes to be greeted. My service technical came out and he was neutral, he asked questions the system already confirmed. Maybe because I arrived at 830am the service department might have been short staffed. I would recommend better greeting and reception services.
I appreciated their teamwork in helping me over the course of a couple of days I have to make some repairs to my current vehicle, but when I"m ready to finalize my purchase, I will be going back to Sunrise Ford!
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