We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
William Ryee and Tony were very helpful finding a Sorento with everything we wanted. William really worked with us to negotiate a price within our budget. We got a great car at a price better than we could ever have expected. Our family has purchased a lot cars from many places, and this was one of the best experiences. Defintely referring people here, especially to William!
Honestly didn't think I would drive off with a new car. My sales guy "Allen" was great and made my experience fun. His manager worked out a great deal for me to get approved. I also made a trade in, they really went out thier way to satisfy a customer. I'm happy and blessed with my 2017 KIA OPTIMA HYBRID ¿ Thanks
Was just going for a walk when David approached me. I thought he was going to be a harassing car salesperson but he just showed me the newer cars and went on his way. When I inquired about my difficult situation, he promised that they could help and less than an hour later, I was driving off of the lot with a brand new car. Super thanks to David and the Kia of Cerritos team!
My husband and I were looking for a new car and we had decided on a Kia. Alan was our salesman and he really busted his butt to get us the deal we wanted AND at a price we wanted. We left happy and with the carver wanted.
Overall happy with my new car and buying experience. Our salesman Jose Luis R. was patient and understanding. He was able to understand and respect what my husband and I were shopping for and we did not feel pressured.
Paulo was extremely honest and upfront. He was very helpful and professional in explaining all our concerns. He has high level of knowledge in lease . He is very respectful to his employees and works in a quick and accurate manner.
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
Mousa's patience and assistance in every aspect of the sales cycle was so comforting and with no pressure. He never overpromised anything. His estimates and answers to all questions, were very reasonable and on par with reality when he went to confirm them. This is because of his professional experience and great attitude. Mousa also went out of his way to work with my schedule and requests. If you are buying at KIA, PLEASE ask for him!
As a first car buyer I was really nervous after getting so much rejection and bad sales people from other dealers. Annie here in Irvine turned my experience all around! She made me feel like getting my car was a possibility and made it happen! I really appreciate how much she helped me over the phone the day before I came in and then she helped me to understand everything I was receiving and paying for. She???ll make you feel at home, she is the best!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Excellent customer service!! Staff was so helpful and made the experience so great and so easy. Highly recommend this place if you’re looking for a new or used car.
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