Used Kia Optima for Sale in Franklin, TN

I went here on 2/20/16 just to get some information on possibly buying a car. I really didn't think I would be leaving the same day with a brand new car! Due to my not so great credit I truly thought that I wouldn't get approved to buy a used car let alone a new one. The process from start to finish was quick with great customer service. I will highly recommend Franklin Kia to my family and friends!

I just wanted to get a price on a van and think about it for a week or so. They made a deal that that I like and I left the dealer with a new van that that night.

Car met everything I was looking for, great price, very solid feel to vehicle, very sporty looking . Interior is very nice combination of new style and basic functionality.

I imagine there are many people out there that find the dealership experience of car shopping and buying a car to be painful, stressful, or even aggravating. I include myself in that feeling! So a few things happened that caused me to go to the Hyundai dealership - even though I avoid new cars like the plague. (big commitment for no ROI) I had learned the day earlier that my current car was "unfixable" and that it had served it's duty through 187,000 miles. You have to appreciate a car like that, and I very much did. So I immediately took to Craigslist and started the used car search as well as looking at some reputable dealers in my area online for a replacement. And I felt like my wheels were spinning...no pun intended. What did I want to do? Go through the hassle of searching, and meeting all kinds of random sellers, and running carfax on everything? It tired me just thinking of it. So to cut to the chase - I opted to go to the local Hyundai dealership and see what specials they were offering. What brought me to Hyundai aside from a dead car? Word of mouth. Actual Proof. Nothing more...My sister drives one, my boss drives one, 3 of my co-workers drive one. And they have nothing but good things to say about their vehicles. I was greeted by Cory Carpenter within moments of heading towards the building; just a friendly hello and how can I help you. And I laid it out...I need a car. Period. I explained to him my needs and cost expectations, and instead of being your typical salesperson, he was the "advisor" I had hoped for. He did not try and up-sell me unnecessarily, and he gave me honest feedback regarding a choice between two models based on my needs. (mind you, it was the less expensive model that he recommended). Corey easily walked through the features of the vehicles and discussed the current special that I was considering taking advantage of. Very simple and straightforward. He brought over his Sales Manager, Jason Moore, when questions arose that he didn't have the immediate answer for. (which were more related to financing, not the specs on the vehicle) In the end, I bought a car from these gentlemen. They were professional, smart, and certainly gave me a new outlook on a car buying experience. There were negotiations for a few rounds and the result was more than fair. The whole process was smooth and painless - who knew! When the car was pulled up for me to take home, Corey showed me all the pertinent functions and also the fun bells and whistles that come with buying a new 2017 model. Aside from the great customer service, the car itself just about left me speechless. It was so new! The features were above and beyond my expectations. Technology enhancements galore...I had to even come back again on another day for Corey to show me more... So, I happily recommend the car buying/shopping experience at Hyundai of Cool Springs. This team sends out the right message, and treats their prospective customers well. I could not be more pleased with the experience and hope it will help others out there to take a chance on this brand.

I have the fully loaded SXL turbo and it has everything you could want in a car. Best bang for your buck hands down. And it gets up in speed and pushed you back in your seat if you have this model. In love

This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!

Met my needs as anticipated at time of purchase , I wanted good gasoline mileage and a CPO warranty. The bickering I purchased met all of my requirements.

i have a 14 year old 325i and a $200 work order.Iwas treated like i had a 2018 m5 with head replacement,i was treated to a new x5 (totally unexpected) $70,000 vehicle kenneth swezer (dont think spelling is correct)was awesome excellent service adviser great communication will definetly come back if service is needed

Very clean and fast, I can’t wait to do a long family trip in it. My oldest fell asleep after school after about 5 minutes

Houston Brown was very kind and professional. He took the time to explain items that needed servicing. He went the "extra mile"! The waiting area was very nice.

I LOVE my 2018 Kia Optima SXL. Car is fully loaded. 360 degree camera, Nappa Quilted leather, led exterior AND interior lights, pano sunroof, rear USB ports, front AND rear heated seats, front cooled seats, rear sun shades, and etc. Brought the car used from a reputable dealer in Ohio, got a GREAT deal, saving thousands! Test drove a few of its competitors ( Honda Accord, Nissan Altima, Chevy Malibu) . This car wasn’t even on my list. I am so HAPPY HAPPY , oh did I say HAPPY with my first new car purchase...and my family and coworkers are. My recommendation... if you’re looking for a mid size car, test drive on of these! Thanks Kia for making a Stylish, spacious, sexy, sporty, and safe car ( the 5 S’s)!!!!!

I was out of town where I'm building a new home outside of Nashville, was driving through streets where construction was going on and got not only 1 but 2 nails in my run flat Pirelli Tires. Was disappointed to hear that these tires could not be "repaired and plugged". Called BMW of Nashville at 1pm on a Friday, by 5pm I had 2 new tires installed and made it back to St. Louis the next day.

This was a great car! Amazing gas mileage and very reliable. I highly recommend this car for anyone that's looking for a affordable car that has great gas mileage.

Back in 2004 my husband and I purchased our first vehicle together from University Motors fresh out of college. Of course the experience was scary at first. We didn't have the best credit, we had heard stories of getting taken advantage of from used car dealers, and more importantly we fearful of purchasing a lemon. To our surprise, we were treated with respect (they didn't take advantage of our youthfulness) from the moment we walked in the door. We got a fair deal on a great vehicle and it lasted us 10 years. Although the car needed a few repairs (we purchased - as is) they honored their warranty and we never experienced any reoccurring issues after their work was complete. Fast forward to today and their service has only improved. Three weeks ago we purchased a 2014, with the factory warranty, from them and got another great car for an excellent deal. Overall, the experience was great AGAIN - because this time we knew they would take great care of us - we didn't have that same anxiety. Consistency is key nowadays and they are without doubt consistent. Ask Cutler or Chris and you be in good hands.

rotors get rusty and sound like their grinding when applyingbreaks, expensive to fix. 16500 current miles . Rotors quality is poor. Check before buying. Thanks

This car has EVERYTHING! I purchased the EX with the Premium package and there's not really much more I could even think of putting into a car... maybe massaging front seats? That's really it. I bought this car primarily for commuting in and out of the city and I don't even mind sitting in traffic anymore. I just slide open the sunroof, turn up the music, pop on the ventilated front seats, and take my foot off the gas while the stop and go cruise control deals with the congestion. The only gripe I really have with the car is that it's slow to accelerate from a stop. The engine doesn't lack for power, but when you really need to make that turn before the next wave of vehicles blocks your path, there is about a 1 second delay after you slam on the gas before the vehicle will launch. Could definitely lead to an accident if you're not expecting that delay. Otherwise the drive is smooth and it accelerates quickly afterwards. 100% recommend this car to any budget conscious techy.

I am impressed with the Optima, as I was interested in a Cadenza coming in. This size turns out to fit me well. I highly recommend this car.

It is a major upgrade form the ‘02 Jeep I used to own; very modern! I like the fact that it is hands free device.

This car is awesome. It has pretty much everything I wanted. The only thing is there is not a charger port in the back seat of the vehicle.

Great car to own. Very spacious for the family. Drives great. Love the sport feature and touch radio screen. I recommend this car 100%. Thank you.

Love the look and the color of Optimas Blue, which we call it. Interior has a lot of room for the family and it rides fantastic!

I never expected to have such luxury features...apple car play, heated AND cooled seats....lane change warning, back up camera....on and on. I love my car.

Bought a new Prius (third one along with many other cars over the years) - this was by far the most pleasant and efficient experience. We had signed up on a few on-line car buying sites, e.g., Costco and AAA and were contacted by several other dealerships. At Roberts, we dealt with Mike Bullock predominately over the internet; he handled all our questions and pricing quickly and professionally. Roberts was clearly superior to all other dealerships during this process and in the past in all regards. The car we wanted was difficult to locate and rather than trying to be talked into other styles, etc. Mike searched within a 600 mile radius, located one and had it brought to the dealership. Although hesitate due to over a 30 minute drive to the dealership, we can say it was worth it and would recommend it to anyone to deal with Mike and Roberts.

My car fits my personality and my salesman quickly identified the perfect vegicle for me. Than you Calvin Worthy. I will shop with you again.

EXCELLENT AND DEPENDABLE SERVICE! ALWAYS REPAIRED ON ONE VISIT, (no go backs for the same problem)

i think the vehicle is fabulous and i love driving it now that i have extended blocks for the brake and gas petals. i am embarrassed that my new car has such faulty carpeting.

I went in with fairly poor credit and was looking fo buy my first vehicle. The manager came and spoke to me personally and scheduled me an appointment for the next day. When I arrived, it was raining and they met me at the car with an umbrella!..Its the small things really...Anyhow, my sales associate was Joseph and he was not at all what I expected out of a car dealer. He wasnt pushy, but confident. He knew his stuff and was on the phone with banks for several hours. He found a deal we could both agree to and I bought my first car! Love it and I highly recommend this KIA. Also note, the owner was super friendly and would come around and talk to customers the entire time I was there. He made me feel welcome. Other car dealerships I feel like Ive been tossed into a shark tank and if i didnt express interest in buying right then and there, I was ignored. I was never ignored here but i also wasnt constantly badgered by a salesperson.

Purchased new after a disastrous 6 months with a new Civic. This car never let me down, never had a squeak or rattle, and never a trip to the dealer for anything but maintenance. I'd still own it today if it hadn't been rear-ended, twice, in the year that I owned it. It was successfully repaired both times but I just didn't feel comfortable driving it any longer. Paid off and traded.

After three days of car shopping, I was tired of dealing with salesmen and just tired in general . . . wound up pulling in to this lot just a little over an hour before they closed with very little hope . . . It was a pleasant experience from start to finish. I got a really great deal on a car I love!! Ask for Rex! He did everything he could to give me everything I asked for!! All promises were delivered!! And even stayed late to make sure of it!!

I am a big and tall guy 6'5 and I had plenty of leg room in the 2019 Kia optima. I am a tech guy so I love all the tech features in the New kia optima and the panoramic roof is nice! The engine has get up and go and it's a 4 cylinder! Roomy trunk, just a great car

I live in Ohio so being good in the snow is a MUST!! This car is NOT Pretty good get up and go and average styling.