Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
We just purchased our first Lincoln (and definitely not out last) at Foothills Mazda yesterday. Our sales representative, Sean Michels, was the perfect representative for us. He was patient, helpful, and did his best to ensure we left with the right vehicle for our family.
They also had very welcoming facilities for our children including a kids lounge and snacks. I would highly recommend this dealership.
After talking with Tom over the phone giving me a deal on Nissan Pathfinder I made the drive down and I’m so glad I did. When I arrived I met with Tom who than handed me off to his colleague Jonathan. These two are the best gentleman I have ever worked with when buying a car as they made the entire process go so smoothly. These guys are true to their word and I highly recommend anyone looking for a new car to come see them. Thanks again Jonathan and Tom.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
About a month ago I came looking to trade my old vehicle in for a used car. The salesman I worked with, Josh Arnold, did a great job asking questions about what I was interested in and my budget. He was very friendly, knowledgeable about the cars on the lot, and genuinely interested in making sure I was happy. I ended up purchasing a used Cadillac, which I am very pleased with. I never felt pressured, got a very fair price on my trade, and was able to work out a deal I felt good about. The entire staff was pleasurable to work with. If you're in the market for a new or used vehicle, I recommend seeing Josh at Lockhart Cadillac in Greenwood.
Talked about it for months, researched and then went on Life Mart. John contacted me shortly thereafter, of course I didn't answer right away but he kept trying and said they had what I wanted and would I like to stop in and see it. He was great, not pushy but informative and really worked with my budget and trade in.
My husband and I broke down on our way home from TN back to NY. We realized our local Ford dealer messed up our Escape as we were halfway home when they did a routine oil change. We had to call a tow truck and were towed to this Ford dealer after service hours and Kevin Delawder went above and beyond to help us out and make it so we could get home. Highly recommend based off hospitality of this fella alone. Thanks again!
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
Anthony from the sales staff was friendly and courteous, making the deals was easy both on price and to complete the paperwork. They also provided quick responses to fix any issue I had after delivery.
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