Angie Bland is very knowledgeable in her job and can help you in getting the car you want.I will for sure tell my friends and family to come see her for their next car
Good family car
by MnLynd from New Richmond
December 13, 2018
I wish I would have got the 3rd row seating and power seats, but that doesn't taint my review. We use this car to haul our 18 and 19 year old daughters around on family outings (when they're home from school). It's the first AWD car I've ever owned and I love that it feels sturdy when behind the wheel. One change I'd make is that the storage up front seems cramped. Maybe I just keep too much there.
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
Very nice SUV
by ronrieger from Richmond, TX
January 11, 2019
Nice looking. Good fuel mileage. Enjoyable to drive. Inexpensive to service. Nice long new car warranty. Quality made vehicle. Handles well. Runs great. Audio system has great sound.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
Still spacious for a Mid-Size SUV
by MIckey007 from Grand Junction, CO
January 1, 2019
Initially I was concerned about the Mid-size nature of the Sorento, but have become pleasantly surprised by its features and spaciousness. The telescopic steering wheel plays big role in comfortable entry and exit. The seat adjustments assist in multi-directional adjustments for maximum comfort. Good all-around visibility is excellent, too. Its peppy get-up-and-go gives it a sporty feel. A great car at good price, too.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Value for money SUV
by MGR from Milpitas
November 28, 2018
I was checking to buy a SUV but also have good boot space. If required needed the additional 3rd seat row specially when guests visits. This is value for money. Good boot space when the 3rd row seat isnt used. Good leg room. Leather seating, lane change indicator etc makes this even better.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
One of the best vehicles I've owned
by Sorento owner from Calgary, Alberta.
December 3, 2018
Love the vehicle. I've owned number of Japanese, German and Korean vehicles. This Sorento is definitely on top of the list. Very comfortable ride, reliable, roomy, amazing in the snow and good fuel economy. I would definitely recommend this vehicle to other people that out there looking to purchase one.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employees. JEREMY AND NEAL, YOU???RE THE BEST!!!!!Thank you for caring about Che???, Malia (her car) and I.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
by Elaine 452 from New Port Richey Fl.
January 4, 2019
This car has a bad problem when you step on the gas pedal the car feels like it stalls it like the gas is not getting to the engine, I had it at the dealership 3 times already they say nothing is wrong with it. I have almost been hit a lot of times.
The buy here pay here program was a silky smooth process. Robert Taddario, Joe Fenoglio, and Tommy Rees were phenomenal in this process. I will be referring anyone to this program at Ray Skillman. Thank you again!!
Both the 2014 and 2016 Kia Sorento's are the best
by JLG photographer from Walled Lake, MI
December 18, 2018
The Kia Sorento's Turbo -4 engine is a wonderful performer!!! The seats are styled and sized just perfectly too. The Sorento is a very comfortable and easy to drive and park automobile. My wife and I are eagerly awaiting to buy the 2019 model as our next car as soon as our present lease is up. We think that buying it is best for us.
Cameron worked hard to find me the best vehicle for my driving lifestyle. He helped me find the right fit. Best of all he did not over sell, he found the options I wanted without tons of things I did not need or want.
Great customer service! Pleasant environment and friendly people. All service options were explained to me in detail by Marshall. This made my decision much easier. A dealer is only as good as its service dept.
Tommy was great it was a long day but we got it all figured out and I drove away in a car I was happy with.
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