Used Kia Sorento S for sale near Chagrin Falls, OH

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Amie was very knowledgeable and pleasant. She made the time pass quickly. Katie was very patient and helpful in answering all questions and getting us on the road. Jessica was friendly,very competent, and patient with our financial questions. I highly recommend Montrose Ford based on my experience with these three wonderful ladies.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Michael Baldwin made our entire car-buying experience outstanding. From start to finish, he was professional, knowledgeable, and genuinely cared about getting us into the right vehicle. No pressure, no games — just clear communication and great energy. He answered every question, explained everything thoroughly, and made the process smooth and stress-free. If you’re in market for a car , do yourself a favor , go to Hyundai Of Cuyahoga Falls and ask for Michael Baldwin. We couldn’t be happier with our purchase!

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

This is my 5th vehicle from Ken Ganley Kia. Our sales representative was Helen. She did an amazing job getting us into our new Sorento and stayed with in our Budget. The General Manager Nic stopped by and thanked us for being returning customers. He sold us our first Kia 15 years ago. I have had all my vehicles serviced here as well and had a great experience.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Steve was attentive and helpful with the entire service of my Kia Sportage. Explained all the details of the service and walked me to cashier then my car.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Love Kia of North Olmsted they make every aspect of owning or leasing a vehicle from them from the buying experience to service definitely recommend anyone looking for a new vehicle go to Kia of North Olmsted!!!

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

Walid Chaiban was a phenomenal salesperson. From the moment he met me in the lot to sitting down and going through the options he was sincere and honest. The finance manager, Mate Tamas, was also stellar. I loved his sense of humor. He was very efficient.

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Service reps are awesome as usual, no complaints ever. Fast service. I will definitely return. Looking forward in seeing the new and improved waiting area.

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

Great people to deal with. Service representative knew his stuff Will definitely be back

I was in the market for a new vehicle , found a car on the Cars app and scheduled an appt to test drive the car and came back next day and got the car very seamless process

I have never been treated so politely by a company. Everyone is so nice, from the person who answered the phone to make the appointment to the person that walked me out to my car!

Very smooth experience recently. I had to have the recall theft system added to my vehicle. The associate assisting me was very patient and kind, even though it was super busy in the dealership this particular Saturday morning. Thank you!

Peter was awesome I’ve purchased many cars in my life, this is the first one site unseen I was apprehensive but he took me through the entire process with confidence I would recommend him to anyone, Great experience he is a true professional!!! 👍😎

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I was approached by Lisamarie and she was thorough and helpful throughout my time there.she has assisted me before and I appreciate her assistance

They had exactly what we were looking for. No hassle, in and out service. Sarah was fantastic and very nice. She changed my view on “car sales peoples”bad rap. She addressed every question we had and did her best to get us a speedy exit. Also the sales manager addressed issues i found with the car and had a quick resolution. Fyi, We bought a used car. Thanks for a good experience!

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Replaced my soft truck bed Tanau cover with a hard fold-up at Medina Upfit owned by Ganley company. Looks great and rock solid install by Dan. Ian provided me great customer service.

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

Had the front differential replaced due to a noise while driving.repairs were completed in a timely manner , vehicle was also washed . Service writer was very polite

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

I was in for a voluntary recall for the system. The service tech was aware of what needed to be done and how long it would take. He met the committed time and I was out sooner than expected