I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
I was looking to lease a Kia Niro, and was helped greatly by Frankie. He was very knowledgeable and kind during the test drive. He helped me get a great deal, and I was satisfied with the entire process. Very helpful and friendly staff overall!
Thanks Manuel for helping me get my 2017 Kia optima. great customer service an mauelvlistens to what you want an he will get it for you. I bought 4 Kia optima from downtown kia. Thanks for the great service.
I was helped by Alvin the sales and leasing consultant, he had the answers to all my questions. I leased a 2017 Optima Ex with an amazing price for an amazing car. He told me i was gonna love the car and i surely loved it.
Alabama alabama Alabama!! The only real and honest salesman. Not just in it for his cut he worked hard and fast. Got me in a brand new vehicle no hidden anything. Dont see anyone else! I promise you the best service. They dont offer you refreshments though which was pretty rude. Considering youre there for 3-4 hours.
Excellent service from John and the rest of the staff.
by hyundai from DealerRater.com
December 4, 2018
My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job!
Dealt with Brian Sobel through Car Pros referral. This went very well. We worked out a price for what I needed and it was an honest firm deal. No games. Was in and out in an hour. Appreciate the honesty and integrety. And the appreciation on me as a customer
We live in San Diego but test drove a Hyundai Tucson at Keyes Hyundai in Van Nuys with Bobby Hooker while visiting family. Pre-Owned, low mileage, clean, decent price. Liked the ride. We went back home. Saw on Keyes website they reduced the price $3000. So we expressed our interest via email and negotiated what we considered a fair price with Matthew Ahroni in Internet Sales. He agreed to hold the vehicle for us (with a down payment) until Thanksgiving, as we would be back up in LA. We appreciated that. The purchasing experience with Matthew and Steve Chung in financing was pretty easy. There was no pressure or surprises regarding add ons or price hikes. The price was the price. We financed through Hyundai as Steve beat the credit union loan rate we were going to use for the same term. The whole process took a couple of hours and I drove our nice, clean 2015 Tucson off the lot. Overall, a good experience with Keyes Hyundai.
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
This was our 3rd Honda purchase and we are so happy! Everything about our experience was great! Matt Refaie was so knowledable and took his time when I was checking out explaining everything to me so I completely understood the new features. I tell all of our friends and family to go to Weir Honda!
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