Used Kia Sorento for sale near Elma, NY

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Fantastic customer service from Nicole in the service department. She was professional , engaging and knowledgeable. We are die hard Subaru and West Herr fans and Nicole only reinforced our faith in the dealership.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Excellent experience, actually gave us more for our vehicle than originally offered. Would definitely recommend this dealership and do business with them again. We live a distance away and they even delivered our new vehicle to us, which was amazing!

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

Had a great experience. Looking forward to dealing with them again. I would recommend them.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Greg did a great job and will highly recommend to others! Thank you again for great service and getting my wife the car that she wanted.

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Great experience - responsive to questions and accommodating. Collaborates well with the Rochester division - painless buying process and great vehicle in the end !

Love this car EXCEPT. The battery was already replaced after one year. Battery died during a span of 3 days not driving during Thanksgiving. Just sitting in garage. Happened several times after that Initial time after it sat for only a day or two. Dealership replaced battery. Didn’t find anything wrong. And here we are again another Thanksgiving break. Last drove on Tuesday. And here it is Saturday and battery dead. Something draws from the battery when the vehicle is off. Temperature during this was 60 degrees.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

Excellent service, right on time and very knowledgeable employees. Should give everyone in service a raise!

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

After a few German brands hiatus I was not sure how Mercedes Benz would stack up. I was apprehensive however Dillon, Greg and Gabriel are all top notch. I am happy with my Mercedes and the Mercedes service. Thanks fellas!

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

I recently purchased a 2024 Jetta from Basil Volkswagen, and I couldn't be happier with my experience! My salesperson, Amber, was fantastic—she made the entire process incredibly easy and stress-free. Her helpfulness and knowledge about the vehicle truly stood out. I highly recommend Basil Volkswagen for anyone looking for a new car!

Professional & knowledgeable, Lindsay Wiepert was on time, informative about current situations in buying vehicles and demonstrated her ability to close the sale with a warmth and ease. Guiding me through knowledgeable financing people like Adam, really was appreciated.

Owned a 2015 Sorrento since 2018. It's a great SUV, very comfortable and smooth quiet ride. Lots of power (v6). No issues only routine maintenance.

My experience was extremely excellent! Travis is a very good person to work with, he explained everything to me to help me understand my process better, he made sure that everything was right for me and I love my new purchase I highly recommend this company and him to work with very professional and true to his customers!

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

Great customer service, very trustworthy! Would definitely recommend, gave me a more than fair price for my trade in.

I just bought a 2015 Sorento SX v6 after I was t-boned in my 2013 Sorento LX v6. I loved my 2013. It was my first black SUV which I’ve wanted since I was a kid. My children and I walked away from our accident relatively unharmed after all side airbags deployed and my car was clearly totaled. When shopping for a replacement, it wasn’t a question of what vehicle I wanted to buy after the accident. I trust the Sorento to keep my family safe and I’ll never buy another brand of SUV. It may not be flashy or overly powerful, but it is solid and one of the safest SUVs on the road. I’d recommend this vehicle to anyone and everyone.

Inquired about a truck on Friday,very quick communication from Adam at the dealership. Barbie in finance was very helpful.Brought the truck on Wednesday, literally 10 minutes at the dealership. Live 340 miles away Adam had Dave waiting for me at train station,very professional. Just a very good experience, will be doing business with them again.L

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.

My salesman Brian Howe was phenomenal in every aspect of buying and purchasing a car or an SUV that we did. I wish the best of luck to him and I’m very happy with the dealership. Thank you very much we really appreciate your hard work Jay Schrutt

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

The entire experience was above average. The check-in, the work & the explanation was top notch. Friendly and personable staff.

This car is perfect for me and my soon to be extended family! Absolutely love it. With the sun roof opened all the way but it’s very nice!

Bought a 2021 Mazda3 from West-Herr. Had several unexpected issues after the sale, but they 100% stood behind the vehicle and took care of every issue. A high level of customer service that is rare these days.

Everything is really awesome. So many extras. Handles so well and is very comfortable. So many safety features! Only thing missing is the driver memory seats, wish they would bring that back. So happy with our purchase.

I highly recommend West Herr for new or used vehicles. My salesman, Emmanuel Conteh, is a true joy to work with. The minute you sit down in his cubicle, you know you are dealing with a man that is honest, knowledgeable and a joy to work with. He made my car leasing such a breeze! WNY is fortunate to have West Herr dealerships!