A Pleasure To Do Business With
December 3, 2018
I recently purchased a new Kia Soul from this dealer. I am very happy and completely satisfied with the entire experience. My salesperson, Ken, was attentive and informative without being pushy. The actual purchase process was very smooth and required little effort on my part. They were very good at truly hearing all of my requirements and concerns and were diligent in ensuring that these were honored to the best of their ability. I live an hour from the dealer, and unlike other dealers in the past, they sequenced the process in a way that I didn???t have to return there repeatedly. When I picked up my car, a very nice and patient young man went over every detail of the car with me. He explained the onboard computer system in detail until I understood it and had no further questions ??? he never once rushed me. The car I traded in for this purchase was from a ???sister??? dealership of theirs, and I was also very happy with them when I purchased that used vehicle. The only thing I found slightly off-putting is that the actual showroom I did business in was physically not welcoming: there were only 2 small tables in the corners. It???s a relatively busy dealership with few salespeople, and while wait times were reasonable, I wasn???t particularly comfortable when I was waiting. Adjacent to this in another building (perhaps the service and parts area?) is a very nice area with refreshments and a children???s room. I recommend this dealership wholeheartedly and without reservation.