Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Tania and Walter: Deb and I can not thank you enough for making our car buying experience so much fun and so easy. You are truly a wonderful person. Colonial is extremely lucky to have representatives like you. We wish you the best in everything you do and thank you so much for making our time car shopping so much fun.
Tom and Deb Bianchi
Having done my research talked to and taken test drives at the various dealers, that had the truck I wanted, I made my last stop at Colonial West in Fitchburg. From my inertial contact with Tania to my experience with Luke I was very impressed that I had finally found a dealer that listened to and respected my approach to truck buying. Luke had just the right blend of knowledge and professionalism. I didn't get passed along to managers and Luke got the deal done for me. Jz
Just got my fourth Kia from Lev Kia and it was another fantastic experience. Our sales rep, Ken Russian, is not only one of the most knowledgeable and hard-working guys there, but he is also one of the least pushy and nicest salesman I have met. In addition, the managers, finance guys, and especially the service department are all top notch and great people to work with. No doubt that I will be headed back there again when it's time to look for a new car, and I highly recommend them to anyone looking for a high quality vehicle at a great price! Lev Kia is the best!
Purchasing a new car was very simple and straightforward. Ken was friendly and welcoming. He listened to what I was looking for and did not try to upsell. The offer on my trade-in was within the range from the rating sites that I had searched. The offer was explained to me in detail. When I wanted a different color in the model and trim level, they were able to get one for me. Peter took care of the financing and paperwork. He was thorough and explained everything. Picking up the car was simple. Highly recommend Lev Kia.
I needed a replacement vehicle and my credit was recovering from the Recession,Ken Russian got me an excellent rate on a loan, which made it possible for me to buy a used car (with only 100 miles on it) right off the showroom floor. I had my hyperactive son with me and they did not give me any looks when he jumped all over the showroom (I did warn him to stay away from the cars!). This dealership's professionalism is unparalleled. When I brought the car in for service, everyone was completely professional and again, understanding of the child situation. Everything was explained and all questions answered. I gladly drive from Worcester to Framingham for service because I know I'm getting the best.
Lev Kia service department delivers time and again!!!!
by Christine B. from DealerRater.com
August 20, 2018
Warren Rios and his service department staff repeatedly deliver outstanding customer service in every situation that I have been faced with. I have been a customer of Lev Kia for many years and have bought my last two cars at that dealership solely as a result of the sterling service that I receive in that area. I was suddenly without my vehicle this morning and was in a pretty good panic. Warren was able to take me right in, and have me up and running inside of one hour- and on my way to work. I cannot say enough what an asset that this service department, and in particular, Warren Rios is to this dealership. The entire service department staff is friendly and courteous and always willing to do whatever they can to have you back on the road and on your way as soon as possible. I highly recommend the service department at Lev for their expertise and outstanding approach to customer service. It is ALWAYS a good experience! --Christine B. of Framingham
Ken and the sales team at Lev have always been great to work with over the years, this being the 4th vehicle we have bought from Lev. Never any pressure and always the best pricing.... even better than some of the KBB and TrueCar pricing I have seen by a healthy margin.
Very pleased with this experience, I highly recommend them !
by NewCustomer from DealerRater.com
July 14, 2018
I recently purchased a new Kia Sorento from this dealer. I was extremely happy and completely satisfied with the entire experience. My salesperson, Tony was easy to work with, very knowledgeable, helpful and accessible. They found the car that I wanted and kept me in the loop during the process. The purchase process went very smoothly. The staff took plenty of time to go over the features with me and I am very satisfied.
Fabulous doesn???t even begin to describe this place
by Kandirs28 from DealerRater.com
July 3, 2018
LEV KIA of Framingham is such a wonderful dealership. Their staff in every department is absolutely superb! I would recommend driving a long distance to come here. Thorough, friendly, knowledgeable, fast and precise. if you???re looking for a great salesman-KEN RUSSIAN IS YOUR GUY!
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
We had a GREAT EXPERIENCE at Tasca Buick GMC with Mikayla. She had tremendous knowledge of the vehicles we looked at and we felt no pressure to buy something we really weren't comfortable with. We ended up with a GMC TERRAIN and "We are Satisfied "!
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