Best Hassle Free Car Buying Experience
December 2, 2018
Let me start by saying I loathe the thought of having to visit dealerships. Since one phone call can set the tone of a company, and not wanting to waste my time, I called DiFeo Kia to inquire about a particular car. Renee was very friendly, upbeat and answered all my questions. Her knowledge and guidance led me to visit the dealership that same day. I was greeted at the door by Al Angelo, my sales rep. I felt instantly at ease with Al. I didn't have to worry about being rushed, pressured, or compelled to purchase something I didn't want. Al was pleasant, patient, and very knowledgeable regarding which cars would best fit with what I was looking for and needed to be comfortable driving. He didn't try to persuade or dissuade me in any way; just pointed out pros and cons. We took several test drives in various models and I decided the KIA Forte was the car that best fit my needs. Al then had me take another test drive just to be sure. Given the updated technology, he patiently took the time to review the most important features and "bells and whistles." Al is the first sales rep I have worked with who went above-and-beyond to make sure his customer was totally happy with their purchase. I then met with Michael Ratz, who handled the financial aspects of my purchase. I'm certain I could not have received a better price anywhere else, whether from a KIA competitor or other dealerships. Having bought a number of new cars, I can speak from experience. Michael made sure he gave me every incentive possible and found the lowest interest rate for my loan. Everyone helped make my car buying experience as hassle-free and, subsequently, as stress-free as possible. Actually, it turned into a fun day! Al Angelo/DiFeo Kia will forever be my go-to sales rep/dealership to purchase a car. Thank you!