I've been impressed with the service department at Barker, especially the exceptional service Gay Pamplin has provided to assist me with keeping my GMC Envoy on the road. I travel for business - adding almost 1000 miles a week to my Envoy. I've gotten a fair and honest assessments of my vehicles needs as well as reasonable pricing on the work that Barker's done. I really recommend dealer service, especially even if all you need is an oil change.. Go see Gay, she's awesome!
Ordered new part that needed to be painted in the body shop
by VLEDET from DealerRater.com
December 6, 2018
Everyone is very friendly. But Tracy in the body shop, is by far very, very helpful to the customer and goes above and beyond to help you. She made a very difficult situation very easy for me and handled all of the issues being brought to her from others and put me, the customer, first.
We greatly appreciated the courtisy and deal we were given in the purchase of our car and the service after the sale Is excellent.. we highly recommend them...The salesmen Nick Dehart helped us make an informed decision.he treated us like family very friendly non pushy ...thank you Nick Dehart and Barker Mitsubishi Kia
Our salesman, Alex, was very knowledgeable and friendly. He and the finance department made our buying experience easy and efficient. We had test driven 3 automobiles, decided on one, signed the paperwork and purchased our new automobile in less than 2 hours. We were pleased with that!
I had looked at many brands and wanted to trade in my current car and lower my note without sacrificing too much in options , style , and comfort. I had gone to Barker initially and found the sales and finance staff to be very eager to help me , without being pushy . They were willing to bring in a car from another location as originally I wasn't sure of what my wife and I could agree on , and called me the next day to see it . It was not exactly what we wanted , but the price was right . Seeing that we weren't 100% sold in it , they worked with me until I found what I wanted and made the price right to get my note where needed to be .Not able to do that at other brands , especially the brand that I had been loyal to . James Guillott made it happen with financing and Rodney Bergeron did all the leg work of finding and selling me what I wanted ., a Kia Sorrento EX . This car had all the options my previous car had , and was 5000K less in price . Second car now that I have bought from them , as I bought a Kia Optima for my daughter , early this past Fall. I was treated like a friend and left feeling very good about the whole process .
Alex was the best car salesman I've dealt with so far. Not pushy at all. Told him what vehicle I was looking for and at what price I was willing to pay. He didn't try to sell me something for " just a little more". The only suggestion is that the lots not be on 2 separate parts of town. Also the check engine light came on that afternoon so went back so see what it was.it took about 2 hours for service department to tell us the car indicated battery was lower than normal. The next day we had to bring it in again for them to change it and it to 3/4 of the day
HAVE BEN DOING BUSINESS WITH BARKER KIA FOR MANY YEARS, IN THE PAST YEARS I HAVE OWNED 3 KIA SOULS, I LOVE DOING BUSINESS WITH BARKER KIA,
THEY TREAT YOU LIKE FAMILY.
WHEN I SAW THIS SOUL, I FELL IN LOVE WITH, HAD TO HAVE IT, SO I LEASED IT.
I WILL DO MORE BUSINESS WHEN I NEED A NEW KIA.
Absolutely love Barker Kia! Tried two Kia lots in the New Orleans area and I will NEVER do that again. They were so pushy and rude. Went to Houma and the difference was like night and day! Joseph Dupre is the nicest and most knowledgeable person about the vehicles there. They were all so friendly and answered all our questions without being pushy or rude! Would recommend Barker Kia to everyone!! We now own 2 Kias!
Friendly staff always willing to help. Service with a smile. Oil change and tire rotation was quick and simple. Will continue to bring business here.
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