I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
Viewed website Tuesday, very impressed with prices & available inventory. Walked in Wednesday around 4:00 pm, met salesman Donald Suir, walked around & compared SUV vehicles, met Donald again to test drive Santa Fe, & that was it. Only test drove one car- met Trey in accounting . In less that an hour it was a done deal.
Returned Thursday to drive car home after meeting Donald again. With Julie 's help we again went over all the bells & whistles.
It was fast and I felt at home, The dealership was clean and neat. The service manager was very nice and professional. He made sure I was satisfied and the work was quick and correct. He stayed on top of everything.
This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
I wasn???t ready to purchase a car just yet, but life says otherwise. Gerard was very patient with us while we worked through our decision of purchase. He was very knowledgeable about our selection. Would definitely recommend this dealership.
They have a lot of inventory, but the automobile that I went to look at had a little more damage than I assumed it had, and the interior had a strong smoke smell. I wish I had known prior to coming to the lot. It was also a bit difficult to figure out where to park in the parking lot, and I could not figure out where the front desk was once I was inside. However, the price of the automobiles was extremely low for the mileage so I guess that is a good check and balance for the entire atmosphere.
The wonderful gentlemen at Ross Downing went above and beyond to make sure I purchased the vehicle I wanted at the price I could afford. I can’t thank them enough! I will definitely be a return customer and I highly recommend this dealer! Thanks again to Bob, Marcuis, Chuck, and Dion!
I needed a new car and planned on getting one from this dealership but my plans were changed by unfortunate circumstances. The team here did help me with a situation that at first seemed hopeless. My father passed away in 2016 and I was left paying the note that I could no longer afford. Ross Downing bought the truck for a more than fair price. I was very pleased with their service from the time I stepped foot on the car lot until I left. I definitely plan on doing business with them in the future. I would recommend Ross Downing to anyone.
I called that morning about the issue with the air pressure light coming on and was told to come on into the dealership. I was so pleased to be able to go in the same day.
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