I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
The Service Department at FPR has always provided excellent service. My Service Rep, Steve Wollak has always taken care of all my service need and ensured I receive fast and quality service. Thanks FPR.
Bought my second Kia at Fuccillo because the first time we had a great experience. Don???t care about the give always. Second time was even better. Might be a small building but you get a great experience. Great staff, all were very friendly. Forgot who my salesman was, he was great through the painless process.
I had an amazing experience at Fuccillo Kia Wesley Chapel. Pat Gomez made me feel very welcomed and comfortable. My transaction was very smooth and transparent. I am very happy with my 2019 Kia Sportage SUV. Thank you Pat and team. Happy Holidays! Jannett Reyes
From driving in to driving out, the service staff were friendly, courteous & efficient! It???s a pleasure to go, hand over the keys, relax with free coffee, cookies and WiFi then get your car back serviced, washed and ready to go! 5stars!
Everything was perfect they need a bigger waiting area and better coffee selection like Dunkin K cups I couldn't believe the number of people there at 7:45 AM don't Rember the two gentlemen that took care of me put the guy that greeted me outside was spot on and the gentleman at the service desk that checked me in was very helpful and helped me with some off the functions on my car they made it a pleasurable experience not to mention I was out off there in less than a hour with a clean Car Outstanding Thanks Carmey Carmestro
Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what needs to be done. I drive over 100 miles a day and thanks to the service department I have not needed any major work on the car.
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