I have gone to 18 different dealers through the Bay area, most that I went to wouldn't work with me on the price I wanted to pay for the cars, or would say I they have a car on their lot and when I got their the car would magically be gone. But when I called Josh at Vacaville Kia not only did he work with me on the price of the car he had, but he also had multiples of type of cars I was looking for, and he had a couple options for me when I got there, i finally decided on a 2018 Kia Sorento. Josh got me better than what I wanted for the exact price I wanted to pay. It was worth driving 100 miles away to see a dealer who had honestly and integrity, and I have never worked with more professional and helpful person as Josh, and if more dealers we're like him I wouldnt have been so absolutely frustrated with the car buying process the past few weeks. If I ever go to buy another car I will see Josh at Vacaville Kia!
Josh, thanks for getting me into the car I truly wanted!
Best car for price
by Jduv8 from Wichita, Kansas
January 4, 2019
As far as the amenities you receive with a Kia Optima, this car provides you with the most bang for your buck hands down. Extremely satisfied so far.
This is a top notch company. I contacted them about a used car they had on their lot which I had found online. I had to travel two hours to get to the dealership and when I called about the car I talked to Jeff Perkins who answered all my questions, was very easy to contact when I called back with a question, and when he knew I was serious about the buying the car and I was worried that someone else would buy it out from under me before I could get there, he assured me that he would not let that happen.
The car is an older car but was clean and like new -- and before we drove it away he had it further cleaned up. I feel like I have a new car and I love it. I could not have asked for better service and I would buy again from this dealer and Jeff without hesitation.
I had had an accident in my previous car and I think I was still sort of in shock. But I trusted these people and my trust was not misplaced. They came through for me 100%. I also dealt with their financial person, Victor, who was incredibly easy and enjoyable to deal with. The whole process was smooth and trouble free. They felt like family.
Thank you, Jeff and Kia of Vacaville. You are rare treasures!
Two hours later when we arrived at the dealership he came out to meet us and walked us to the car. I could tell that the car had been lovingly cared for and detailed by the dealership. It was exactly the car I had been looking for but had been unable to find anywhere else. I felt the price was very reasonable.
Great riding car
by AngelaJJ from Liverpool, Nova Scotia
December 31, 2018
This car meets all of my needs and has plenty of room for the family and having a special needs individual the ease of entry and exit makes it very easy for him.
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
Nice design, great mileage from a reasonably priced, nice size sedan. The c ar lives up to its reputation and provides a good styling, comfortable ride with great economics. Up to 40 MPG on the road and average in the high 20s around town.
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
Soul Perfect For Tall Person
by OwnASoul from Apalachin, NY
August 1, 2018
The Soul Really surprised me the with how much room it had. I am 6'5" tall and I did not feel cramped. It is a real joy to drive. It is even comfortable for me on a long trips despite the short wheel base. I wish the gas mileage was better. I average about 27mpg for all around driving and 30 on the highway. I have the Soul ! which has the 18" wheels and the premium sound system and sun roof. Nice little big car!!!!
extremely nice people. However, their fault or Ford Motors fault - one of the photos had an ill fitting trunk lid. Advertised as an American [U.S.] built automobile. Same old, same old, UAW shoddy workmanship. No full size Ford for me.
car has been great so far
by kye from prudenville, mi
January 10, 2019
I could use a little more power but wouldn't trade it for the gas mileage ,also wish kids had entertainment in the back. remote start is also on my wish list
I had a slow leak in my tire. They found a nail in it and repaired guickly, effciently and it didn't cost me "an arm and a leg".
it’s gone now
by RegiDC from Laurel, Maryland
June 24, 2018
After owning this vehicle for only a little over a year I sold it due to Kia’s poor quality. This vehicle always cracked and popped as if it were made from cheap materials. Also, it has defects the doors would randomly unlock themselves. It did get great gas miles and 200HP for a Hybrid is really decent.
Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.
A very smooth riding and comfortable car
by tholden03 from Charlotte, NC
December 20, 2018
This car rides great, Looks good, awesome on GAS, has good features the space in the car is awesome and I love my Kia Its my baby.
Thank You Kia
Laid back experience.
Cars are as is-what you see is what you get.
The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking.
Sales folks are straight forward-no one is making a new best friend but they are courteous.
Love my wife’s car
by Kabjj101 from Queen Creek, AZ
January 5, 2019
I’mMuscle car kinda guy, but my wife’s little 2016 Kia Forte is something else! I love the gas mileage it gets not to mention the hidden power when you put it in sports mode!
This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who wrote up my order was very professional and extremely helpful. My service was to pick up my key number 1. I had no idea that this takes around 90 minutes because of programming. I was so greatful that they drove me somewhere where I could wait and did some errands. even though there was a mix up and I have to return for key I highly recommend this service department. They took care of me. The only drawback is I live in Brentwood and have to return.
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
I new what I was looking for and was glad to find it. I was hopeful for a better deal and found it difficult to manage an agreement with financial advisor. Fortunately after hours of negotiating all kinds of terms we came to understanding. I understand I choose a very special SUV, but as a customer looking for the best I expect the best deal. Sales representative did a great job showing me my car of my dreams with great knowledge.
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
Such a great service by Mansoor second time buying
by AMARISOFI24 from DealerRater.com
December 3, 2018
I love the costumer service , very professional and also quicks process happy with my new MDX 😍😬.. this is my second time buying and I love this deslership
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
Disappointed in extra service pkg i purchased re scratches. Car has scratches on trunk but not covered or explained to me up front at time of purchase that certain scratches aren't included.
Excellent Overall Value
by NJ from Bellingham, MA
January 12, 2019
I love the value that the Kia brand provides. The sorento is my second Kia. It's looks great, drives great and meets my families needs.
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