I am in awe of this company and their forward thinking, revolutionary approach to purchasing an auto. Jon Dunaway and PALS have my sincerest thanks and appreciation for working with me to find a vehicle that not only fit into my budget but is reliable and a "sweet"ride. They were informative, patient and solicitous! I can't thank them enough and would encourage anyone now shopping for a vehicle to pencil them in as your first stop!
by Retiredcfo from Los Angeles
September 18, 2017
Love it! Had it a month. Traded Mercedes. Entertainment/navy system very intuitive. Love design, extremely comfortable. Had a LR3 about 8 years ago, the discovery is that version with Range Rover luxuries. Bought the diesel. Quite happy with purchase.
I cannot say enough great things about my salesman, Eric . Eric has always treated me, my father, everyone...with great service and respect every time we shop there! I will always shop here when in search of car. Fantastic service every visit!
Perfect car for family and road trips
by vsmith1180 from Indianapolis, IN
November 29, 2018
I have loved owning this vehicle! It’s great for a larger family. Specifically purchased for third row seat, comfort (for road trips). No regrets at all!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Jay jay from Columbia SC
November 2, 2018
Car is beautiful. Just purchasd this vehicle so I am still learning about Its features. So far I would definitely recommend to a friend. If you like a smooth ride, this is not for you
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This is the best SUV you can get
by Rover Convert from Chicago, IL
January 6, 2019
Obviously the Range Rover is the coolest looking SUV on the market, and it has all of the European feel and quirkiness you could want. Is it the only European SUV actually made in Europe? Anyhow, what are these poor quality ratings all about? My prior vehicle was a Touareg TDI, that thing was in the shop 20+ times by this point (30k miles). This has gone in once for a software update to fix a false DEF fluid warning. That was bad as it sort of left me stranded, but otherwise problem free for 30k miles. One complaint is the bottom of the seats are a tiny bit narrow and on long trips becomes uncomfortable. It is possible my big butt is to blame for this one.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Best vehicle ever
by Dawn R from Lantana,FL
July 4, 2018
Handles like a dream. Very smooth and responsive. Rugged and handles extremely well off road. Sound system is terrific. Looking forward to a great road trip with my vehicle this nest week.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Great ride & very durable
by Hanzofgold from Tampa
July 9, 2018
Very nice Interior & exterior features. Smooth ride, great sound system, great horse power for an SUV. Huge back seat with plenty of trunk space for large items.
If you are looking for excellent customer service, USI Motors is the place for you. I arrived at USI on a Saturday morning without an appointment. Although Eric was juggling phone calls and the office solo, he took the time to assist me with a test drive as a surprise for my Mom for Mother's Day. It really made her day and mine. Our family has purchased two vehicles from USI and we will use them in the future. Thank you again Eric!! You rock!
POWERFUL and More reliable then expected
by Tjdembek from Knoxville tn
November 24, 2018
This car is great and the fact I have it under factory warranty means it’s even better. It is quite powerful and the handing is amazing, not to mention rear heated seats!
Harper made buying a car fun instead of the stressful experiences I have had in the past. They never made me feel pressured and let me come in anytime for a quick test drive without taking an hour of my time to sell me on whatever vehicle I wanted to test drive that day during my short lunch break. I would recommend Harper to anyone looking to buy a car!
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
just need a revamp
by Overstayer from los angeles
December 9, 2018
love this car but hard to match value with other in class. Anything less than HSE might as well be a base model Honda. Interior needs more weight and quality feels very cheap
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
by Dbarnes from SC
August 13, 2018
Amazing car, smooth ride and the handle is great. Love the look and feel. Great luxury vehicle. I look forward to my next one. I recommend this vehicle to anyone.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Absolutely love this car this is my 4th range
by Dmw sport from La Quinta CA
June 4, 2018
Love this car!! A perfect size and very realiable can’t wait to get my 5th range sport looking now for my next one right now’
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
1st and last Land Rover
by Extremely Disappointed from Green Bay, WI
August 21, 2018
This is my first and definitely my last Land Rover. My Discovery Sport has been in for more repairs than my last three vehicles combined and it only has 15k miles on it. It seems that this vehicle is susceptible to battery drain if it isn't driven long distances regularly. A warning message will appear on the display (Low Battery) and if the vehicle is not driven a long distance or the battery manually charged at that point, systems will begin shutting down. I would not recommend this vehicle as a grocery getter or for short commutes.
The purchase was simple and easy. I will purchase my next care from VROOM. I would highly recommend buying a car from VROOM. It took about an hours over the phone and VROOM kept you posted of everything happening in the delivery process. They took care of everything. Thanks.
by Emily from Atlanta, GA
July 13, 2018
This is my first LR and I don’t know what I’ve been waiting for. Beautifully designed. Beautiful ride. Great maneuverability. I’m very pleased with this purchase.
Chris stander was great to deal with during this whole,process. But eveyine I???ve dealt with has went the extra mile to make sure that I was more than satisfied with not only. With my vehicle but the precess as awhile. I will gladly recommend this,company to anyone looking for a vehicle.
by Karenr322 from Gurnee, IL
June 14, 2018
Perfect in overall size inside and outside. Very user friendly. Has all of the features I wanted and then some. Even my husband likes it!
Brent and the office staff were very friendly and helpful. My son wanted a BMW, and we got a really nice one at a good price.
Car I have owned
by Arthur from los angeles
December 14, 2018
7 passengers. Enough space. Tow hitch. Safety. All wheel drive. Less gas. If you think your First family's safety this car is your best choose.
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