My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Most unreliable vehicles we have ever owned
by Lawrence from Edmonton Alberta Canada
January 2, 2019
Made the mistake of buying two . 2017, 2016. Both been to dealer so many times we count. Have to wait for weeks to get them in for appointment. Only dealer in Edmonton. 2016 front wheels bearing replace, trammison valve Body replacement, two injectors replace, engine codes , water in taillights replacement two times. Still have bad transmission lag. The car making a turn it start rolling then nothing for three to five seconds like it is in neutral . It get worse in colder weather. It only has 16000 kms on it. 2017 battery replace. It was at dealer three time for the Electrical problem . Six months to diagnose the battery replacement. Roof trim coming off. The nav system died had to go in for up date. They gave me a new Jaguar for a loaner for two weeks it had electricity problems with it when I had it radio stop working😂😂. The are every costly to service . Oil change around $600.00.First year $900.00 the second they need to change brake fluid. 9000 Km on the 2017
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
July 15, 2018
The Evoque has a great attention grabbing stance and sticks to the road like glue in all conditions. Complete comfort even at -24C. Individual climate controls x4. Gets me 28.5mpg in a 25m commute to Chicago. Which is just great for an suv.
I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!
by Jfturner from Roanoke VA
January 8, 2019
I have only had my Range Rover for a short time but I love it. Very smooth ride and the interior is very luxurious. Was considering the supercharged V8 but the V6 has plenty of power, especially mid range. I have owned Tahoe’s, suburbans, Escalades, denalis and the quality and workmanship of the Range Rover is unsurpassed. I bought mine certified preowned which I would definitely recommend when buying a used one!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
VERY BEAUTIFUL CAR, LOVE THE DESIGN.
by Robert from Staten Island
January 10, 2019
THIS CAR MEET MY NEEDS, VERY COMFORTABLE, SMOOTH RIDE,
INCREDIBLE EXTERIOR AND INTERIOR DESIGN.
BIG ENOUGH FOR 3 PEOPLE SITTING IN THE BACK SIT.
I ALSO LOVE PANORAMIC ROOF.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Fun and beautiful car!
by Kelly S from Issaquah WA
October 17, 2018
This is a head turner and the attention to detail in the interior makes for a comfortable ride. Good pick up and trunk can hold an average supermarket run.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
by Gshardy from Gilbert arizona
December 28, 2018
I read the reviews on this car and they were all wrong, great car !! Good fuel mileage , good pickup , nice interior car has been great for long trips and short ones
A vehicle for me was well needed. Mr. Ralph made sure that I left the lot with a nice vehicle for a reasonable price. Thank you
A rugged car with class and comfort
by SonjaGSD from Troy, MO
September 12, 2018
This car is smooth, fast, and sturdy. It rides great on the highway and easily manages our rock road and different types of terrain. It has muscle power and speed. It's the only one like it, with its tire track design, that I've seen since I bought it. I wanted something special and unique. I believe that I found it.
Our 5th great car from Off Lease! Damien was wonderful, and helped us navigate the car buying process yet again. When we???re in Florida, we always stop by off lease as the selection, quality and price is unmatched! We call Nashville, TN home much of the year, and there is no way that you could find so many late model premium late model cars and trucks (the truck selection is amazing). It takes a bit of time and research, but loved Damien???s honesty and help in finding the perfect SUV for my daughter. Mike Katz as sales manager is truly the best! Thanks Off Lease!! We???ll be back!
This is the best SUV you can get
by Rover Convert from Chicago, IL
January 6, 2019
Obviously the Range Rover is the coolest looking SUV on the market, and it has all of the European feel and quirkiness you could want. Is it the only European SUV actually made in Europe? Anyhow, what are these poor quality ratings all about? My prior vehicle was a Touareg TDI, that thing was in the shop 20+ times by this point (30k miles). This has gone in once for a software update to fix a false DEF fluid warning. That was bad as it sort of left me stranded, but otherwise problem free for 30k miles. One complaint is the bottom of the seats are a tiny bit narrow and on long trips becomes uncomfortable. It is possible my big butt is to blame for this one.
Customer service was awesome, jermery was so patient with us, he took the time to hear us out to see what was the best option for us and was very honest about cars that has been in accident. Armondo was great worked with us....
Rides well for a truck based SUV!
by Andrake005 from Chicago, IL
November 26, 2018
Love the classic box, utilitarian look of this vehicle. Too bad they retired this model and replaced it with a Ford Explorer look-a-like! Test drove this vehicle in off road mode and it handled really well. Such a stable vehicle. Now just gotta find a model in the right color with heavy duty package!
Michael Balek was a very personal and friendly individual to deal with. We came in on Saturday and had to leave and thin about our options and weigh out the pros and cons. If it wasn???t for him and Bradley another sales manager that was with us we wouldn???t of gone back. These two made this long process and little less worse. Also our finance guy David in room 13 was great as well! Thank you to all three men!
by Jay jay from Columbia SC
November 2, 2018
Car is beautiful. Just purchasd this vehicle so I am still learning about Its features. So far I would definitely recommend to a friend. If you like a smooth ride, this is not for you
Land rovers are fun to drive! They look great! They are not the best made cars though? It is not the German engineering of a BMW or an Audi? But they are off-road capable and still a lot of fun to own !
I’ve been eyeing this vehicle for years and the stars finally aligned and I am lucky to own one of these amazing vehicles. The Supercharged V8 is so powerful and one of my favorite things to do is to hear the VROOOM when it starts up. Comfortable ride and sharp appearance inside and out.
The only quirky thing I’ve noticed has to do with the glare on the touch screen on a sunny day. I wish there was a way for it to auto adjust like my BMW did.
I bought a new vehicle at Willow Grove and I had a good experience. Bill Marshall was very helpful, great communicator, no nonsense , direct and to the point. Kimberly Dane did the financial work and all the paper work, which was executed properly with no issues. Bob Nicholls followed through on insuring that , I was familiar with all of the features of the car, specifically the electronics. Bob made time on his schedule to come to my home to familiarize me on all of the features of the SUV.
by RealtorOfGA from Brunswick, GA
December 21, 2018
This car fits all the needs of a busy realtor. Great leg room for clients in the front and back. I chose the LUX. The HSE lacked some features and didn’t have leather in some of the places the LUX has it. Great SUV!
Everyone that I worked with was professional. Nick was helpful in finding my vehicle and Kimberly and Bob were very thorough and patient explaining the finance and technology aspects of my purchase. A special shoutout to Lynn who was pleasant every time she answered the phone and never got tired of all of my calls. Thanks to all, George J Christoff P.S. The Jag is incredible!
Super charged dynamic is the way to go
by MaijaS from San Antonio TX
November 11, 2018
I traded an Audi RS5 for a Range Rover Supercharged Sport Dynamic and while it is not a sports car it is a really fun vehicle to drive. Lots of power, especially for an SUV. While I understand they are lighter than their predessors I love the heavy feel of the car. I especially love the styling, mine is black on black with dark grey wheels and red brake calipers.
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