Lexus ES 350 for Sale in Riverdale, NJ

While visiting Morristown from out of state, my 2012 Q7 was overheating. After an unsuccessful trip to a gas station to diagnose the problem, I dropped in to the service center at 7:00, right before it was closing for the night. Everyone couldn't have been nicer or more helpful. I was set up with a loaner, and my thermostat was replaced the following morning and I was back on the road to Maryland by the afternoon. Luis Torilio in particular was extremely helpful. He took the vehicle and oversaw the process to ensure the issue was properly diagnosed and fixed quickly. I was especially impressed given the fact that I am not a regular customer, nor do I even live in the area. The Service Department did a thorough job inspecting the car and making sure everything was in good working order before we got on the road. They even offered to help me pack up my car with our luggage from the loaner before we hit the road. Above and beyond! Thank you!

I have been coming to the dealership ever since I bought the car back in 2006. The customer service that they provide is outstanding. While I recognize that between the 45,000 mile checkup and the wheel alignment will take longer than the normal 2 hour wait, I didn't anticipate my wait to be close to 4 hours. I know Jorge did his best but he was not as effective as some of the other Service Managers who was on top of the shop and a number of them did frequent visit to the shop to make sure their customers were taken care of. I was not updated on the status of my vehicle even though he saw me pacing the hallway. It was the lady at the desk who offered a place for me to charge my phone and asked if I need anything. I had to ask Jorge a number of times what was happening. While he was very pleasant to speak with, I felt he lacked the sense of urgency, especially, when I first told him that I didn't want a loaner car given the amount of wait (4 hours or so) and I ended up waiting just as long.

I just purchased a new 2018 ES 350 from Prestige Lexus. Steve Glenwick, the sales rep, provided excellent service throughout the entire process. He was straight-forward, informative, responded quickly to emails/messages, and had a great attitude - very nice guy. I highly recommend Steve and the dealership. Love my new car! I just HAVE to add: I also visited Tri-County Lexus beforehand and received what I imagine a 3rd world car buying experience would be there. I'm glad that I dodged that bullet and ended up at Prestige.

This past Wednesday, my son and I went to Prestige Lexus of Ramsey to look for my 4th Lexus SUV. I have been a customer of this dealership since 2008 and had dealt with Bruce Schaffel, a most exceptional and knowledgeable sales consultant, for the purchase of my 3 previous Lexus SUVs. I was so disappointed to learn that Mr. Schaffel is no longer at Prestige Lexus!!! My son and I were introduced to sales consultant Karina Camarena, who would help us with this 4th purchase. Her sweet and accommodating demeanor and her knowledge of all of the different SUV models, packages, options etc, made us feel very comfortable, and we knew that we could depend on her to help us make the right choice. Miss Camarena spent a good 4 to 5 hours with us, walking with us in the bone chilling cold in the lots outside, on our hunt for "just the right one". She answered all of our questions, compared the different models for us, and YES!!!!!!!, found just what I had been looking for. The next day, (Thursday) we went to pick up my new 2017 RX350. Karina had everything in order and ready to go. And, always with a beautiful smile on her face!!! Karina Camarena is a gem, and a truly wonderful asset to Prestige Lexus of Ramsey!!

I was looking for a very particular car at a very particular price. The Prestige Lexus Family is rightfully in their own category when it comes to class and service in my books. I had just recently bought a newer GS350 from Dan and the Company so I now just needed a good weekday car and when I saw a one owner ES300 I looked no further. I was in and out within a couple of hours with one of the best cars ever made by Lexus at the best price in town. I cannot thank Mike and Dan enough for their stellar service and honesty. I would buy my next 10 cars from them (already up to 4 in the last 5 years). -Satisfied Customer/Owner of a 1999 ES300 and 2013 GS350 (Batman and Robin!)

I was really impressed by the service experience this time, as I have been with each service visit I have had at Prestige Lexus since I bought the vehicle back in March, 2016.. During my Oct. 2018 service visit, my service advisor (Jeff Lucca) was very attentive and made for a top-notched service experience. I highly recommend.

Great place with great people. They talk you through the process, are very efficient and work with you and your price range. I would recommend to everyone. The place also has a nice friendly feel to it.

I called Walter Goldman on a Friday evening at 5PM not thinking I would catch him. I explained what I needed, he located two cars he knew I would be interested in, asked me if I can come the next day by 9:30AM!!! This dealer - DCH Montclair Acura has very professional and skilled sales people. Lora Moore in Finance completed all of the paperwork - electronically and on paper (for NYS DMV) with precision and a smile. No high pressure sales tactics, 2019 MDX Tech Package is awesome!

Purchased the New 2017 Q3 after a wonderful sales experience. Days later I drove the New 2017 Q5 and decided to switch cars to the new 2017 Q5. Not only My sales specialist Ms. Marilyn Tedesco and the sales manager Mr. Edwin Mercedes were so excited, they actually helped me very efficiently and promptly through the exchange process. Let me say this, I paid for the difference in prices which was very fair and was out of the dealership with the new Q5 in less than half an hour..This is how business is done and loyalty is granted. I'm very happy, and satisfied about the whole process form beginning to end specially that I live in NYC and ending up purchasing from Audi Meadowlands. That says a lot. Friendly, Professional , Knowledgeable, and eager to please staff, and now I'm definitely an existing and future client. Thank you. Amr Sanduby

Again, I have been blessed. My brother told me about this man. Francisco Nolasco, a Blessing from God. I have never been treated like this before. This guy is magical. Since the first moment I stepped into the dealer, his entire commitment was on making my fiancee and I the happiest couple in the world. He, along with finance manager, Jenry Castillo, got me in to a 2017 Camry SE, surpassing my conditions, including 0 down, while I have mediocre credit. Just amazing. I have no idea how they did it, but I went in on Saturday, and they called me on Monday to pick up my new car. I am so grateful to God for these man, I am for ever their customer and fan. I will get them thank you presents. Francisco, te quiero mi hermano, me ganaste pa siempre:) Jenry, lo mismo para tí hermano. Los mejores....

The whole process from start to finish was very refreshing. Every employee we came in contact with was professional and pleasant, from start to finish. We were at many dealerships over the last few weeks, and given the usual ???used car salesman??? treatment. I???m still in disbelief how well we were treated. Thank you Dimitry for my beautiful new car! I can???t wait to work with you guys for my next one 😀 you now have a Lexus owner for life!

This is my third Lexus and BY FAR , the BEST buying experience . I am in sales by profession . It is very hard to sell someone like myself . Gohar made the experience very natural and no pressure or hard sell . From the moment we entered the dealership, we were greeted by a pleasant receptionist who handed us off to Gohar. She knew that the car was for me and engaged me accordingly but included my husband . She answered all my questions on my initial visit and left the door open to be in touch ( we had a previous engagement and stopping at this location was a last minute decision). The following Monday , I had a lunch in Astoria . I txt Gohar if she can make this deal happen , I???d come by right after . Sure enough , she did . It was the easiest transaction and she followed up and took care of my credit and insurance. The car was delivered as promised . It was enjoyable and stress free . Edwin , reviewed everything in the car with me and even followed up with me again 4 days later to see if I had any questions . I have been to every dealership on Long Island and have found 1 reason or another not to buy at any of them . This isn???t the case with Lexus of Queens . It???s like Dunkin??? Donuts , it???s worth the trip !

Where do I start...well I went to 3 dealerships before I came here wasn???t sure what I really wanted but narrowed it down to a SUV. I met with Kunal he was awesome, very professional listened to what I wanted and what I was comfortable with...then I met Ken and the deal was sealed ! Both gentlemen get an A+...All I can say is great customer service from the door (valet parking) Last but not least I received a call from Oscar the next day basically a FaceTime call helping me to learn all the features of the vehicle and again just really amazing service another A+...I???m now part of the Lexus family and have a while before my first service but I only anticipate a great experience. Thank you Kunal, Ken and Oscar.

My family and I bought a 2018 Lexus NX 300 from the Lexus Of Queens dealership last Saturday 01/27/18, After months of research and negotiations with various Lexus dealerships, Lexus of Queens was the one that impressed me the most. Ms. Gohar was my sales person there who I think should be everyone's sales person , she was so genuine, understanding, attentive to our needs and concerns, patience and gave us her full attention, allowed us time to think and not rush or pushed us , she explained every part of the process in great details. She definitely displayed great professionalism and have a great knowledge of her job. I would like everyone who is shopping for a Lexus to choose Ms. Gohar and the Lexus of Queens because believe me I did my homework and Ms. Gohar and her dealership exceeded my expectations and also they beat all of the other dealerships price. I highly recommend Ms. Gohar and the Lexus of Queens, for excellent no hassle experience. Mr Munna.

Thank you Lexus of Queens for treating me like a "queen." Just purchased a 2012 Hybrid Toyota Camry and sales staff member Andy got me a brand new fender as a part of the deal and worked with my budget to bring down the cost of the car by 1k. Inside the beautiful and comfortable dealership you are given complimentary snacks, drinks tea/coffee at the snack bar, they even have a free children's play area-over all a very, very elegant experience, very, very diverse staff that make everyone feel comfortable. No attitudes or wierd vibes whatsoever, they treat you like family all the way. I bought a Toyota in 2007 at another Queen's dealership and had a totally different experience. Lexus of Queens met all my needs and I don't see myself going anywhere else again as long as I live in the area. I wish every dealership was this inclusive, and friendly. Everyone smiles at you and you can tell it's genuine. They really want to take care of you and make you happy, not just sell you a vehicle. Love you guys!

On April 2nd I took a 1 way Amtrak train from Washington, DC, to NYC for the last 2017 Ultrasonic Blue / Circuit Red RCF on the market! This was preceded by the "Perfect Deal" set up within one phone call with the great Sales Manager; Angelo Tranquellino. It all went UPHILL from there too! Angelo even sent a great guy (David the Electronics Expert) to pick me up at Penn Station and bring me to the Dealership! Signed ze papers with the perfect Finance Manager; Calvin Poh, who had every last detail laid out on the desk, ready to roll. Then, they took me back into their Indoor Service Garage where I saw a line of gleaming new cars all ready to be introduced to their new owners! Each car had acrilyc stands in front of them with individually named placards, that actually brought tears to my eyes! They took photos, handed me a gift bag, and David went over every option with me inside this awesome car. I even had a delicious Cappachino & Turkey Sangwiche before my 5 hour trip home. It actually felt great giving my business and money to folks who truly earned every bit of it. Words cannot Express the level of professionalism that Lexus of Brooklyn displayed for me. I am speechless that anyone could ever rate these folks anything less than a #4 for Reviews! This stunning Blue Lexus RCF turns more heads than Stormy Daniel's on 60 Minutes! My sincere thanks to Angelo and crew at Lexus of Brooklyn (Bay Ridge) for making a broken Marine's dreams come true! Semper Fidelis !

I live in North Carolina and basically purchased the car over the phone. I have never done this before and was especially nervous that the vehicle wasn't everything that I wanted. Cindy Rivera was THE BEST sales agent I have ever had. Although we had never met and it was over the phone she treated me as though I was her most important client. She handled all my concerns and questions (there were many) efficiently, professionally and honestly. I took a bus to New York to view the vehicle. It was PERFECT and so was Cindy. Thank you....Love my 2017 Lexus RX350