Used Lexus ES 350 for sale near Rosemont, IL

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

Our salesman Brian Newcome was polite, professional, knowledgeable, and personable. We felt he answered all our questions, and explained the process so it was understandable. When you buy a car you wonder did I get a good price and make the correct decision, with Brian there was no concern about that at all. I would recommend Brian and the dealership to my family and friends.

The excessive wind and road noise is a problem. I bought gasket material to help wind noise around the doors but the road noise is noticeably loud compared to my 2019 es350.

Wouldn’t hesitate recommending Auto House Motors to anyone looking for a top-tier car-buying experience. They took care of every detail and got the deal done in a quick time. Very impressed!

We are a Lexus family because the cars are graceful and reliable. We will never drive anything else. We have a 2006 Rx 330 with 300,000 miles and it’s still going strong. Never a problem…just the usual-brakes, tires and oil changes, batteries. I drive a 2011 ES 350 sedan that I bought used. 2 years old. Now has 110,000 miles. Still shiny and fresh looking. So nice to have a dependable vehicle. I think my drivers side seat is a little broken down and I am not a heavy person. I use a special cushion for comfort. I realize newer cars have more bells and whistles..but what’s the point of trading a great car for a bigger cup holder? We are older. When we are ready to go down to one car we will trade them both for another Lexus!!!!! Best car on the road! My son has been a top rated auto mechanic for 26 years-not American made-and he concurs. Love our cars!

Wide selection and no haggle are a plus over other dealerships. I like being able to see how many different makes and models. CarMax is the only place I will shop

I love it every time I get in. Smooth ride Love how it feels and looks. It was a present to myself. I’m so happy with it.

Great team from service to parts to sales can’t say enough good words about everyone

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

This was absolutely the best car buying experience that I have ever experienced. Gabe was our sales associate and did a fantastic job. We put the deal together in about 20 minutes. This was our second purchase from McGrath. Gabe and McGrath have earned our future business for sure.

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

Great job again. Great people to and good service. Makes it easy on my schedule.

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

I just bought my 2017 corvette grand sport two weeks ago. I flew in from New York. I can’t say enough good things about the process. We worked with Armin, he was top notch. He made every aspect about buying this car seamless and easy. He even arranged an Uber to pick me up from the airport to bring me right to the dealership. We just adore our new car. It’s perfect!! A million thanks 🙂 Joe and Denise

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

John was very professional with his work very specific about what my car needs and understanding on what we needed to get done to keep my car running well.

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

If you get a chance to work with Agnes i would do so. She made sure that i had everythingp i needed and even after the deal was done she was still attentive and helpful!

The ES350 Ultra Luxury model is worth the extra cost. Love the beige color, and the caramel color leather interior. The luxury styling and materials are wonderful --leather seats, steering wheel, and shifter; wood trim, extra large touch screen, super sound system. Safety features abound. Love the heads-up display. The seats are super comfortable, appreciate that they are cooled as well as heated--comfort in all seasons. The designers of this car considered every detail. This beauty runs on regular gas, no need to pay extra for premium fuel.

Been looking for a high roof van for my business for over a month. They had one that I really liked. And also left with an amazing discount.

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

Our salesman, Dan was great to work with. He was patient with our needs and we had an overall pleasant experience. Nice selection of vehicles as well as a clean and organized dealership.

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

Fantastic selection of cars and a truly lovely team. The whole process was smooth and stress-free, with everything thoroughly explained from start to finish. They made buying a car such an easy and enjoyable experience. I would definitely recommend buying from them. Thanks

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

I purchased my 2019 ES350 certified used from a Lexus dealer - The good: Ride comfort is amazing Quietest vehicle I've ever driven Tons of power Reliability, so far, great The bad: Stereo system is sub-par for a luxury Lexus; not a deal breaker for me, but I understand why others complain Lexus dealership service: Just took it in for first service, oil change, etc., service was bad. My wife left the car, took 2-3 hours even though I made an appointment; they never greeted her or asked to help her in any way. (Seriously, no "thank you" or anything.) I also asked to be called after car was complete, I left 2 voicemails, nothing. Lexus service I've heard people rave about??? I didn't experience it.

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

Lexus is my favorite car brand. I've owned several over 25 years. I've never needed major service so maintenance costs are very low. The interior is extremely comfortable with many great interactive features.

Julian was a great experience and very helpful liked working with him and his management

The only thing I’ve ever had to do to my Lexus was regularly scheduled maintenance & replaced the battery. I absolutely love everything about my Lexus!!