Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
Professional, smooth, easy, quick. I went to the service center on a Sunday at 1:00pm. The receiver greeted me and efficiently noted mileage and did a thorough inspection of my car. They were clearly busy. I had no appointment, however, I didn???t have to wait long to see Ed, my service person. I went to the cafe to eat something and do some work. So happy they had sockets that I could use to charge my computer. Received the call that my vehicle was ready at the agreed upon timeframe. Collected a clean, washed and well serviced car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
First class service and attention. Was served by Master certified product specialist, really a great auto consultant, was very friendly, patient and gave me great options to choose from. They have a great selection of models, colors. Always professional , knowledgeable and patient. He and the dealership carved out a great deal for me. I would highly recommend Ted and dealership. The finance leasing dept staff are just great. Tell them Smitty Dawson sent you!
cordial. easy to deal with. scheduling flexibility. right on time. friendly and nice environment/waiting area car cleanliness after service. courtesy simple and effective All of the above=Excellent client service
It is the first time I lease a car and I couldn???t be happier with the experience. I was the last costumer there (after hours). With that said, the associates who assisted me were patient, courteous and profesional. I feel confident with the deal I got thanks to the sales associate who assisted me, he educated me in the process while working with me to fit the needs of what I was looking for. I definitely recomend this dealership and the associate who assisted me.
am very happy with the experience at the Dealership. I would recommended to anyone. Thanks to marck Antony and also Anthony to help me with my car I cOme Back soon thank you guys you are the best for sales cars
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