Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Comfortable and fuel efficient
by GarG from Waterloo, on
August 24, 2017
Car is exactly what I need, comfortable, reliable and fuel efficient. I drive 35,000 km a year and my Lexus has been flawless. I am averaging around 6.8 litres per 100km and have had no issues. The dealership has also been great providing me with a loaner whenever I have had the car in for its regular service.
Steve Sherman rocks! I am so glad I chose Heritage Catonsville Subaru and that I pre-selected Steve to be my salesperson. Best car-buying experience of my life.
I love this car!
by Tracy D. from Kirkland, WA
January 13, 2019
This car practically drives itself with its lane safety and front radar features that force the car to stay in one lane and never have a rear end accident. Not to mention the cruise control that allows the car to accelerate and decelerate on its own.
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
Good ride - but Not sure worth the extra $$.
by RickK from Chapel Hill, NC
January 3, 2019
Great car - a little noisier than I would expect from a Lexus. A little small for me (~6 feet) Perfect for my wife (~ 5'5") Do NOT take Yokohama OEM tires arriving on most models. AWFULLY NOISY for bad traction, bad treadwear and mpg performance. We had them replaced w Michelin option in first two weeks! (Better - still not best -Continentals would still be better....) Car is just SUPER cool around town. Great on highway, but a bit tiring on longer trips. NOT quite as comfortable and refined as old Lexus 400H. Fundamentally, qualitatively less car than 450Rh.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
February 11, 2018
Very comfortable - great design - navigation system leaves room for improvement - exterior styling is great - great ride comfort , seating and interiors .
William Offei is truly amazing, he helped me find the perfect car. He truly knows customer service, is very patient and willing to help. Thank you so much
an awesome car but awful GPs
by mushroom from fresh meadows, NY
September 4, 2016
I've driven many different cars and i love this hybrid it's comfortable and beautiful, the mpg is good (could be a bit better i thought for a hybrid) drives nice, quiet.. but for an expensive brand this company uses absolutely the worst GPS system!!! it's so frustrating for someone like me who has no sense of direction and rely on my GPS full time. it does not tell you the correct time with traffic (which it should because i pay for satellite) and it doesn't re-route you if there's heavy traffic like all my other cars did, can't choose min toll, never re-route to a side roads plus when i know my roads and i'm on a straight line home it tries to put me back on the highway to go 3 miles further to get home it's ridiculous!! this company needs to use a different GPS system, the MDX even cheap FORD has a better system!!
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