My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
Last of the good looking RX models
by Rxnut from Sarasota
August 27, 2018
Comfortable and dependable; a classy car
that is well appointed and attractively styled.
Preferred this model over the newer comic book styling. Lots of bells and whistles but not over the top.
Wonderful. The dealership is located in convenient location and sales peoples are very nice and helpful. I will come back again to purchase another car.
Driving only Lexus!
by Anong from Seattle, WA
December 5, 2017
It’s a stylish eye candy! Handle and hug the roads really well. Great for a long drive, road trips. Feel heavy but safe. The door is very wide for a 4’11’ woman! Love the Sport S + Mode, give me an instant power when I want to play!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Great touring car
by Kbrown033 from Long Beach ,CA
June 23, 2018
It’s a great car I love the exterior styling, the engine is quiet over all until you step on it. It comes to life and let’s you know it’s there. It’s not sports car fast but in sport mode it’s swift and allows you to maneuver how you need to. The interior is well put together and the seats are more comfortable than Camaro or corvette seats. Which were the two vehicles I was heavily considering before choosing the Lexus RC 350. I chose comfort,proven reliability and a 10x better looking interior dashboard over speed , low reliability and much lower resale value. And also I want to give a shout out to Newport Lexus for great customer service and a great deal.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I'm in my dream car!
by MrLexus from Orlando
May 23, 2018
I test drove the Lexus RC 350, my dream car. When I test drove it for the first time i was not disappointed. That car has EVERYTHING a person could want including navigation, heated/AC seats, PREMIUM leather seats, back up camera, power everything, modes for economy, regular, and sports modes(which is cool). One of my favorite parts is that the center console has an actual mouse pad, like a CPU, that helps you navigate through the huge TV in your dashboard. The interior is extremely stylish. The ever popular stick shift in the steering wheel if you don't want to drive it as an automatic. All this and I haven't even mentioned the outside.
Now on to the outside where even the take down model has 19' rims. No need to buy any they already come with really cool rims. The side mirrors alert you when you have a car in you blind spot. Also alerts you when you're trying to back up out of a parking lot a a car is coming. So you don't even feel nervous letting your wife drive it. Lol just kidding, babe. Not to mention i'm constantly getting comments on how nice the car is. People have asked me on multiple occasions if they can sit in it. Or just take a picture with it. I swear you would have thought I owned a Ferrari.
I as could tell by now shortly after my test drive did I buy it. No need for a sales pitch the car sells itself.
Now on to the important part. If you compare this car to others in its category it scores highly. The most important for me was a 10 in safety.
In closing, I have a challenge for you. I bet you can't test drive the Lexus 350 and NOT buy it after.
I bought this car for my wife. Due to my lower back pain, I don’t like sport or small cars. Drove 300 miles home from the dealer and it was great. Car is comfortable. Looks and feels like sport car but very comfortable.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Excellent in Every Way
by Car Lover from Honolulu, HI
February 2, 2018
Perfect car for me. A wonderful mix of sportiness, luxury, and uniqueness. A great step up from the 2004 Infiniti 35 previously driven. Not only is the car great for me, but it attracts attention everywhere it goes. Since my commute is only 2 miles one way, gas mileage is not a consideration.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
A GREAT LOOKING LUXURY CAR!
by Lexus Gal from Rockingham
December 5, 2017
This is my dream car. I love driving it. It is sporty and suits my taste in luxury and style. This car is one of the most expensive cars I have ever owned, but it is well worth the money. Lexus is a cut above most vehicles.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Chuculun from Concord, CA
December 2, 2017
Amazing futuristic exterior style. Luxury and sporty car... Everybody looks when the car passing on the road.
I bought the RC350 in Nov 2016. I have the infrared red exterior with the beige interior. Everywhere I go people comment on my vehicle. I love how I can drive in Lexus comfort in Normal mode on the highway and zip around traffic in sports plus mode on the streets. With this car, you get the best of both worlds: Lexus compliant comfort or sports aggressive driving. The mousepad control isn't the best, but at least you can get used to it.
This car serves it's purpose, it's a hot sports car that'll get your attention.
Great selection of clean cars, the salesman allowed me to test drive multiple cars. Still undecided about my purchase and the salesman was not pushy.
Best Worst Decision I’ve Made On A Purchase
by CDH from High Point, NC
June 20, 2018
Everything you see on the outside is true to what you should expect. It’s fun, sporty, fast, and reliable. It’s a Lexus so of course it’s reliable. That’s the best decision... I’m 6’2’ and always drove a large car. The comfort and ergonomic design are not a good long term decision for a primary car. Storage inside is horrible for a primary car. Trunk is very limited. All in all, a great decision for someone smaller, but not for me. The next question is a trick as I would recommend to someone who is alone and 5’4’.
I cannot recommend these guys highly enough. My GS 350 is running beautifully thanks to Pete and Eddie who are totally transparent, honest and friendly. Never been upsold for extra services and never been hit with an unexpected charge. Service is prompt and thorough. Simply my best vehicle ownership and service experience.
by TD75 from Lewisville
October 21, 2017
Beautiful car from a reliable brand. Stylish and functional. Turn on the F Sport, "Sport +" if you want the extra power.
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