No hassle experience, everything was on schedule as planned. Sam Aly was very professional and respected our timeframes. Jordon was very patient with me as I pondered warranty options and decisions. Wade was detailed in explaining the technical features available on the GX.
by RX Greg from BR. GA
November 30, 2018
My RX 350L is awesome. There’s so many lines on the exterior design that are instantly eye catching. The interior is elegant. It is also amazingly intelligent and will practically drive itself. The sound system is super clear. The navigation system huge and easy to see and use.
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
Wished I had loved this!
by LexusEx from Mckinney, TX
July 6, 2018
Looking to purchase my 3rd RX - but I just cannot get over how huge and UGLY the front grill is! Even Toyota’s Highlander has a more refined grill.
It reminds me of a Mega Mouth shark.
Going with Acura MDX. Sorry Lexus.
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
I bought my 2018 Toyota Tacoma TRD Pro from Umansky Toyota and it was, by far, the best car buying experience I have ever had with a dealership!! Forest, Emily & Mike were an awesome team!! Not pushy at all & helped me buy the truck of my dreams!! Don’t buy from any other dealership!!
The Lexus Rx 350L
by Old Duffer from Madison, Wisconsin
August 22, 2018
I shopped for comfort and this vehicle met all my needs. I needed more front legroom and the 44 inches very adequate. The interior is plush. The drive is responsive and smooth.
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
Love My Lexus
by Lexus Woman from YORKTOWN
December 10, 2018
This car has a smoother ride than Mercedes, handles well on the road. I am not into gadgets, but if I were, they are all there. This was my 4th RX, because I love the way they handle on the road.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
I love this car technology
by Flor chavez from East boston
November 23, 2018
The car meets all my needs it is a great car for the whole family ...specially when kids do alot of sports. My kids love the heated seats
I have personally owned 11-13 Lexus vehicles since my first LS400 in 1990. We have experienced a number of salespeople over the last 18 years, but none as efficient and personable as Chad Douglas. My purchase of a 2018 LC500 and the trade of my Mercedes SL500 was all done over the phone as I live in Texas. Chad and Nalley Lexus helped to make this purchase enjoyable. Thank you!!! Larry K.
Michael Furse and Nalley Lexus Galleria Top Dealer Award
by Midtown Atlanta from DealerRater.com
November 19, 2018
Michael Furse was very helpful ,kind and pleasant.. ..one of the best Sales representatives we have dealt with. Quick, professional, right to the point without any pressure.. We would highly recommend working with Michael, when you make your appointment stop by or call in, requesting Michael Furse will insure you are taken care . with sincerity and integrity.
Everything about Park Place Lexus made the experience enjoyable. From the greeting at the front desk and introduction to a knowledgeable Sale Associate you will find every step in the process very comfortable.
Most gas efficient car I Owen
by Ooo -no from Orlando fl
August 26, 2018
The car is the best crossover I ever own.. it’s sporty, fast and luxurious. The interior is amazing, the coffee brown blen in perfect with the diamond tri coat. It slick look make it stand out.
My wife and I recently purchased our first Lexus from Jimmy at Park Place. I researched sales professionals on Dealer Rater and contacted Jimmy based on his many 5 star reviews. Glad we did Jimmy was great through the whole experience. He was very patient with us, never rushed us or pressured us at all. Very knowledgeable of the vehicles and services. To top it off Jimmy also handled the financing for a true one stop shop experience. If your looking for a new Lexus call Jimmy.
Very big and smooth
by Ibo7534 from Nj
August 10, 2018
This car good for big family and who wants lot of space. It is fast and much bigger than RX350
Also safety futures are excellent. Rear camera bland spots sensors help a lot.
From the guys and gals that open the front door to the very TOP, EVERYONE IS AMAZING!
Thank you Anthony & Colt Carlisle, I’m excited to be a Lexus customer again!
I appreciate your flexibility, patience, professionalism and positive attitude!!!
Bravo! Thank you!!!
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
Wayne was great and had my car ready at the time I requested. He made this process very easy for me, which I greatly appreciated. Other employees were pleasant.
by Pete in Michigan from White Lake Mi
December 22, 2018
Have owned Lexus RX models for 12 years and each new model was better than the previous one except for this new RX 350 L. First the vehicle does not drive like an SUV but more like a station wagon. The control knob for the display is awful, barely usable and a pain. The extra rear storage space is nice but it has no storage pockets for anything, just one flat surface. Third row seats are unusable. The second row seats don't fold flat either so you have about a 20 degree angle on the seats. Gas mileage is terrible, way worse than the previous RX. All in all this was a rush to market half assed design that I will be turning in as soon as the first year of the lease is up.
Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
So happy with owning a Honda, big thanks to Darrell pork for going out his way to make sure me and my family got a reliable car!
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