Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team.
Reliable car for snow
by bita964 from Beverly
December 30, 2018
I was looking for a car reliable and safe on the snow a day in Northeast whether.
Is comfortable inside and also sizing is perfect for me
Bought my first Mercedes from Matt and couldn???t be happier with the whole experience. Friendly, knowledgeable, and great to work with. Would recommend Matt and Plaza to anyone looking to buy or lease a Mercedes.
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
Worked with Matt and Kayla to trade my car in through their Trade Up Program. Got a good value on my car and a good deal on the new C300. Great experience and very smooth. I have high praise for Matt and Kayla. I recommend working with Matt and Kayla on their Trade Program or even a purchase or lease. Couldn???t be more happy. Thank you guys!
Although I made my purchase over the phone. Dealing with Patrick was among the very good and pleasant car buying experiences for me. He was available ASAP to answer all my questions. he was there to help me after the sale too.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
Couldn???t be happier with my experience working with Patrick Moore at Plaza Lexus. Even though he was new to Plaza, Patrick went out of his way every time I came by the store. He worked with me finding the right car, listened to my needs and delivered a homerun with the ES 350 FSport. Will purchase my next car with Patrick and Plaza.
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
My 2016 ES 350 just came off of lease and Patrick Moore at Plaza Lexus made the process of turning in my prior Lexus and obtaining a new 2019 ES 350 a seamless and pleasant experience. I would recommend this dealer and Patrick Moore in particular to anyone who is looking to get into a Lexus vehicle.
Attractive, Dependable. Great performance!
by Vento32962 from Vero Beach, FL
December 27, 2018
Plenty of leg room, looks sharp and drives well with lots of bells and whistles. This 2014 was purchased in 2015 and has been maintance free less scheduled check-ups!
The process of purchasing the car from Jackie was extremely pleasant and smooth. I found the car online and did all my negotiations with her over the phone/texts. She was very quick and prompt in responding. Did a fantastic job of listening and answering any questions I had. I drove from KC and was in and out of the dealership with my new car in less than 2 hours. She followed up after a few days to make sure we were happy with our purchase.
Reliable and comfort all the way.
by Ira M from Kerhonkson New York
December 25, 2018
Beautiful Vehicle, very comfortable and classy. It drives smooth and it feels like your in your Living Room sitting on the sofa. It is a great investment and very reliable.
Jackie, Joe, and Dishion are always great in helping me. They are friendly and accommodating. Anytime I call they are prompt in their response. Or if I go in they make sure they take care of me. Great customer service.
First Lexus I have owned
by Michael Kinslow from Titusville, FL
November 25, 2018
We wanted a well appointed, comfortable riding and driving, excellent safety features car. My son owns a ES-300 and my cousin owns a RX 350 and has had many years of excellent owner experience with their Lexus vehicles. The RX 350 was our first choice in the various models because we like it's mid sized SUV styling and features. We are very pleased with our purchase and believe we will have many years of reliable service from this vehicle. We subscribe to Consumer Reports and the RX 350 has top level reviews documented in new and used vehicles.
While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back later that day and told me the problem and said the parts were in stock and she thought they could get it finished by the time my meeting was over. True to her word the car was ready as promised! Great service!
Smooth, luxurious and classy vehicle.
by Ken S. from Barrington, RI
December 9, 2018
Excellent overall quality, tons of power and sticks to the road. We enjoy all the features and interior space. Every piece of this SUV is refined. Lexus will be our choice in vehicles going forward.
I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
New previously owned car.
by KyleMN from Minneapolis, MN
January 13, 2019
This car has everything I was looking for. I am pleased with the design. It drives and handles great and is comfortable inside with excellent storage in the trunk.
We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wonderful to work with. We were at the dealership at least three time before we decided to purchase our RX. Every time Nate was very helpful and alway took car of us. Nate Hopson is great. Thank you to all of the team as everyone made this experiance wonderful.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
I recently purchased a new 2019 RX 350 from Mungenast Lexus. Once again, I only have positive things to say about this group of fine people. Each and every employee you meet is a consummate professional in their field of expertise from the ladies at the front desk to the porters that clean up the cars. I've purchased several cars here and Nate Hopson is the BEST salesperson from start to finish. If you are in the market for a new Lexus do yourself a favor and head over to Mungenast Lexus!
Purchased a usedCadillac CTS from Kyle today. The sale was professional, done quickly, and paperwork was made easy. Thank you Kyle and also want to thank Robert in financing who made the loan process a breeze. Good work.
I keep buying
by Always Lexus from worcester, ma.
October 4, 2018
this car is the 5th one I have owned. they have lived up to their reputation on every one I have owned going back 1993
Our family has now purchased 6 vehicles from Mungenast dealerships. Rick Brennan (As you know, he???s amazing, the reason we always come back to Mungenast.) was our first salesman and has always directed us to the best people to buy from at the other locations if needed. Today we went to Mungenast Lexus and had an awesome experience with Kyle Blake. He was patient while we test drove multiple cars, we had him running all over! When we found the perfect car, Kyle got us a fair price and great value for our trade. I can???t say enough about how easy he made the process! Kyle is an asset to the Mungenast brand and I will absolutely recommend him and the Mungenast dealerships to my friends and family in the future. Why go anywhere else? See you in a couple of years about a car for my daughter! :)
by RaveDave5000 from Vista, CA
January 8, 2019
This vehicle has a lot to offer in the spectrum of stylish exterior and a cockpit essence of the interior. Similar competitors in this segment have a more kick, and maybe better gas mileage. In 2018/2019, achieving 24 mpg on average with premium gasoline for not much speed feels terrible. I am currently downsizing this vehicle for something more practical.
I had a great experience. It was easy. Not pushy. Dealer was honest. There was no problems and it was an easy in and out. Staff was so nice. And while waiting made it feel homey. 10/10 place. Kyle was great!
by Britt from New Castle, PA
November 30, 2018
I love it. It is reliable, good in the snow, and a great car to drive to work and other areas. I have always owned a Lexus and I won’t own anything else
Kyle Blake and the Lexus Mungenast team was very helpful and made me.feel like family. I would definitely recommend them to my friends and family.
Family SUV Love!
by OhioMom from Columbus, OH
December 14, 2018
Absolutely love the Lexus GX Luxury. We have owned several SUVS including an MDX, Explorer, Lexus RX330... This one was love as first drive. We have known Lexus to be one of the most reliable brands we have owned, but with children I didn’t want an RX again. I looked at Range Rover, Mercedes and Infiniti because we knew we wanted a larger sized SUV. I also wanted the “captain” seats in the middle. This car is loaded with features... Enough technology to make a tech loving family happy. I love the fact that I can start my car from an app. I love being high up off of the ground to see around traffic. I love the soft leather. We have had so much fun and so many compliments on this beast. Not regretting it. For those who say the ride is bumpy... it is slightly, but not more than any other pricey SUV. It’s actually pretty smooth. It’s a tall vehicle. It’s got a truck-like vibe with all of the luxury and bells and whistles you expect from Lexus. That’s what we wanted. We have the Luxury Sport package— only because this car was available. I would have been happy even without the spaceship like buttons and rear heated seats. Overall this family of four is in love.
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