Bill Hartman went to great lengths over 5 months to find the car we wanted. Would recommend him and this dealership to anyone in south central PA.
Lexus makes very reliable cars.
by David from San Jose
July 4, 2018
I bought this car for my wife. Due to my lower back pain, I don’t like sport or small cars. Drove 300 miles home from the dealer and it was great. Car is comfortable. Looks and feels like sport car but very comfortable.
This was the most stress-free (perhaps the only stress-free) car buying experience I've ever had. Jeff was professional, knowledgeable and really listened to what I was hoping to buy. I really can't say enough good things about Jeff, the very nice finance person (I'm sorry, I forgot her name), Charlie my courtesy shuttle driver (he was delightful) and everyone I came in contact with at your facility. By the way, the facility is beautiful, too. I'm looking forward to working with Kate in service again, I've always had exceptional experiences with her. The 2-year warranty, 4 complimentary services and your pick up, drop off and loaner policy is extraordinary. I feel like I got a great deal and excellent financing. It is great to be back in the Rahal family! Please consider me a customer for life. Thank you Jeff!! This entire experience was an 11 on a scale of 1-10.
Tracey M Today Assisted by Jeff Crishock
Best car I have ever owned
by Annlyn from Pelham, NH
August 22, 2018
Stylish, dependable, superior handling and all around great car. Though the car is a bit pricey, it is worth every penny you spend on one. The ride like a dream.
Felicia was very pleasant and responsive. The dealership found the right used car for me. Joe, the manager, & Bruce and Mike were very friendly and helpful. They made the process comfortable and efficient.
Noisy and legroom
by DJ from Toronto, Canada
January 12, 2019
Very noisy on road and not enough leg room.
Quite surprised that this type of vehicle is so nosy on road (after the second set of tires) and that legroom is insufficient.
Never any pressure to buy. Great review of the car with the salesman, and good driving experience. I've purchased outer cars from this dealership, and would never even try to buy one from another dealership!
A lot value for the price. Reliability is unquesti
July 24, 2018
Best vehicle that I have ever owned. This is my fifth Lexus. The only service I have ever needed is oil changes and brake pads.
Best experience with Felicia! Treated me great from beginning to end. No nonsense approach and relaxed atmosphere from Jeff and Bruce who assisted with the deal made me part of the family! Would buy again in a heartbeat! Lexus NX 200T
Nice looking, reliable, luxury but low key.
by Kyle from Murray
December 8, 2018
Enough space for all my needs, very reliable car and has very solid performance, a very fashionable design from inside out. Has all the features for winter needs (all-wheel drive, heated seats, and wheels), very good sound system.
This dealership is so honest they do whatever they can to make sure that you get the vehicle that you want and the vehicle that is right for you. I couldn’t recommend a better dealer ship I have been to many dealerships and I have yet to find one like this. They make you feel comfortable not just like a customer.
Very Good on the road!!!
by SLM@silky from Compton, CA
January 11, 2019
This car is very reliable and meets all my needs regarding space. I have owned a Lexus GS300 car and I'd love it, so I got a another Lexus this time!!
I needed help during the purchasing process and Keith helped me get all the documentation I needed . I appreciated the communication and updates about the vehicle I had ordered. It came in sooner than expected. Very professional.
Very comfortable performance sedan.
by medlife from Winston-Salem, NC
January 1, 2019
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
by Mara from Chicago, Il
December 20, 2018
The RX 350 met all of my needs and more! Very comfortable and smooth drive. The RX makes it easy to navigate, call and listen to the radio without taking your eyes of the road.
Loved everything about my car buying experience with Josh!
by True You Consulting from DealerRater.com
December 4, 2018
Josh Carpenter at Lexus of Wayzata was outstanding from the moment we met him through every follow-up discussion, email, text and in person meeting. If he didn???t have an answer for us, he sought out other resources to find it. The whole team at Lexus was exemplary in meeting and exceeding our car buying needs. Josh has been great following up with us to make sure everything is running smoothly with our new car. This is the way car buying is meant to be; it is an experience and we feel very good about the one are enjoying with Josh and Lexus Of Wayzata!
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
I worked with Greg Loop at Lexus Wayzata and he made it a very easy and enjoyable experience. I love my new Lexus and would recommend Greg and Lexus of Wayzata!
Old technology and outdated
by Ravi from IL
June 30, 2018
Not a sturdy car, outdated in technology. Too much plastic inside and outside. Sports grill looks good but very delicate. Lexus must update this car. Doesn’t have the comforts for the driver or passenger.
We ended up purchasing two new 4Runners and even with an hour power outage (due to someone hitting a power box or something) they worked through everything, gave us everything we were looking for, and it was a quick and easy process.
Best ride I've ever enjoyed.
by WRL from Gainesville Ga
August 7, 2018
The ride, comfort and style is so much more than I actually anticipated. By far the nicest vehicle I've ever owned. Totally plush and sophisticated, love it!
Chris is my maintenance representative at Lindon of Lexus, and I have nothing but praise for him. He is a World Class maintenance representative for Lexus of Lindon, and the reason I get my car taken care of at that location. He has earned my total TRUST! On a scale of 1 to 10...he is a 20!
Most reliable car I owned
by dutchincali from Hillsborough, Ca
January 5, 2019
Great sporty looking car, good gas mileage, nice interior, good pickup speed, only drawback is that the backseat felt a little small. Would highly recommend Lexus
I was fortunate to work with Amy Dudley from the beginning of my car shopping. This was a very knowledgeable person and she never made me feel pressured during my decision making.
Very bad quality, A/C Problems, 2015 models
by US from Phoenix, AZ
November 21, 2018
Very poor quality, just past 50,00 miles and A/C blows hot air. Can not image this bad from Lexus. My Kia and Toyota had no A/C issue for over 100,00 miles. This is my first Lexus and will be the last. Not reliable at all.
Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
February 11, 2018
Very comfortable - great design - navigation system leaves room for improvement - exterior styling is great - great ride comfort , seating and interiors .
Thank you, Lexus of Chandler, for an A+ car shopping experience. After multiple searches on cars.com and visits to other car makes, I decided to come into your showroom not even sure if I wanted a Lexus. I drove away a couple of days later in my new NX300 with a big smile on my face. Karen Phillips, our Sales Consultant, was knowledgeable, friendly and professional. She was patient as we debated on exactly what we wanted and led us to the right decision rather than pushing us.
After some back-and- forth discussion with Ed on pricing, we feel that we got a great car at a fair price.
I used to dread car shopping, but this was totally “new school” car buying at it’s best, lots of personal attention as well as an educated sell rather than a hard sell.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
My wife and I were considering trading in our 2 cars and only have one. I did my research and knew what my price was going to be. We dealt with Tommy Smith as our sales rep. Tommy is young and eager but not pushy. He did an excellent job taking care of us. We also dealt with Mack. He worked hard to get to a price we could both agree on. The only problem was I was NOT aware or the dealer installed options to the tune of $1288. This extra amount was VERY close to a dealer breaker. Something has to be done to inform the buyer of the dealer options sooner in the buying process. Other than that the experience was as pleasant as buying a new vehicle can be. It did take much longer than I expected to finalize the sale.
by Lexlove from Florida
January 11, 2019
I made the right choice by purchasing this vehicle. I love all that this vehicle has to offer. I will stay with the Lexus family of vehicles
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