Excellent services. No problem for making appointment. The appointment was done on time as promised .
Ask questions regarding convertible top
by Unhappy lexus ownet8 from San Antonio, Texas
April 3, 2018
I was very happy with my is250c until, I learned that every few years I would have to pay put of pocket to have an adjustment to the hardtop convertible in order to stop the rattling noise. The cost $600-$1800, every few years because it's not covered under extended warranty. Wish dealership had told me this upfront.
by Donald Larramendy from San Francisco, California
November 26, 2018
My car required towing to be repaired as I was stranded on I80. I originally called Serramonte Lexus explaining the car would be towed in and I would need a rental car for the duration of the repairs. The response was a whiny "we're busy". However Lexus of Marin responded with "no problem, we'll be waiting for you". Then were, provided a car, and did a great job restoring my car to proper order. I've ALWAYS had positive experiences at this dealership, from purchase to maintenance support.
Hats off to Len Temple and his great service department.
Best ride I've ever enjoyed.
by WRL from Gainesville Ga
August 7, 2018
The ride, comfort and style is so much more than I actually anticipated. By far the nicest vehicle I've ever owned. Totally plush and sophisticated, love it!
My salesman, Jay Soto, was the reason I bought my new Volvo. I am seventy years old and he was very patient with me. Put no pressure on my but convinced me that buying a Volvo S60 was the right decision for me. He took the deal away from Marin Mercedes by being so easy and not being pretentious. Mercedes made me feel they could take me or leave me. Not, Jay! I felt important to him.
Beautiful and reliable car
by Cindy Banner from El Cajon, CA
September 19, 2018
The RC 350 is a smooth ride, yet has a sporty look. It's easy to park in a tight parking space or parallel park. Has a nice kick to get you out of jam if need be. Recommended highly !!!!!
Marin Volvo has sold us three cars over the last 20 years - and I will never go to another Volvo Dealer because their service and staff are par excellence! Am looking to buy another new SUV by year end - and will purchase from the same.
They are caring, thorough, and actually listen to their customers!!!
Love my Lexus
by Malee from Las Vegas, Nevada
September 12, 2018
I have loved my Lexus IS 250. Sporty but comfortable! Fits two car seats in the rear. I get lots of compliments on my car! This car is very smooth and reliable and is fun to drive!
Easiest to deal with, definitely negotiable, treated me like a king. I would recommend them to anybody looking for a new or used car. Another one that’s a far is the traditional car dealership
Lexus GX 460
by Maisha from Gloucester Township, NJ
December 28, 2018
Love this SUV! Rides smooth and comfy. It's a total different experience for me and I love it. I have to get used to the size still but that slowly but surely happening. It was purchased used but looked as if it was a 2019 as opposed to 2016 with only $23K miles on it. No regrets on this Lexus and so far, others love it too!
Overall very good experience. I worked with Carlo Verde and he was easy to work with and provided a loaner car so I could get to work in time.
by Dawn from Lomg Grove, IL
January 2, 2019
Absolutely love everything about the car. I would only say I’m missing a bit of storage in front (sunglasses, etc). Love the size, options, speed, comfort - smooth ride. Everything else is perfection!!
I have had my cars serviced at Lexus of Marin since they first opened their doors. I always ask for Service Advisor, Len Temple when I schedule my services since he knows me and my car. Len listened to my concerns and questions and, provides recommendations concerning various service options. During the service process, Len keeps me abreast of what's going on. The service is completed in the time promised. Len continues to make my service experience at Lexus of Marin a very positive one. I can't say enough about Lexus of Marin and Len Temple. I am delighted to give them the highest possible recommendation.
Reliable, fuel-efficient car
by RVDMerwe from Los Angeles, CA
November 21, 2018
If you are looking for a car with a lot of bells and whistles, this isn't it. The bluetooth is spotty but otherwise everything is solid. Very fuel efficient and comfortable, so if you have long commutes, this is a good car. Has a fair amount of storage space for a small car.
A very good experience. No game playing with pricing. Not pressured. Welcimed several visits and found the exact model wanted at another dealer within days. The carbis terrific and we are very pleased we purchased it. We found the entire experience to be positive.
Reliable, comfortable, economical.
by Sly from NJ
November 25, 2017
Reliable, comfortable, economical. What more need I say? I would recommend this vehicle to all family, friends, and associates as well as total strangers.
We purchased a used car from Lexus of Marin. The internet Sales Mgr William provided outstanding service!!!
The paperwork took way too long from the other side of the organization! (4 hours is waaay too long for a simple purchase)
Great daily driver, luxurious and reliable!
by Zooby from Sacramento, CA
June 9, 2018
I own a 2017 F-sport Lexus is200t. This car is great. The perfect sport sedan that gives you alot in such a mid size car package. The only complaint I have is I wish they used a larger turbo, there is a slight turbo lag but then again this is not a sport / race car.
This is my 6th Lexus, would never own any other car. This one is GS 350 F Sport and has all the options my LS had but a little smaller, no problem since it’s just me. Extremely happy with the 3 1/2 year warranty and 4 maintenance trips free.
Great performance and enjoyable driving sedan. Lexus has definitely got it right. I have owned several Lexus sedans and this is my favorite from the stand point of affordability, performance, and space for all our needs.
This car has plenty of room & has more safety features & comfort qualities than I could have ever dreamed would be on a car. The drive even on the freeway is exceptionally quiet. One very rainy evening I was totally lost on the road. I clicked on mobile assistant & a live person came on the channel and assisted me in finding my destination. I am so
pleased that I now own this car!
This car meets all of my needs. I do not exceed average height or weight making this car very comfortable for me and almost all of my passengers. My son is 6' tall and found it a bit cramped for a 2 hour drive. It is cost efficient. I took a trip recently and drove 900+ miles for only $70. It's sporty looking, which I love, but it is not the speediest car out there. I do not need to have speed performance in particular, for my daily driving needs, so I couldn't be happier with it. My one regret, is that I purchased the base model and the stereo is a base model as well. I will probably upgrade it in the future. However, I've been driving it about 2 months and LOVE everything else about it.
This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
Suspension needs work
by Mike from Hemet
August 26, 2018
Suspension has a defect in the steering bushings that make the tire wear early around 15,000 miles and brakes go fast on aggressive driving other than that the vehicle is very well made and I'm happy with it
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