Great dealership to purchase a vehicle from! Everyone from the sales staff to the finance department was professional and created a non stressful car buying experience. I would highly recommend this dealership and will be definitely going back there when I am in the market for another vehicle in the future.
They were great to deal with able to buy the car within 5 TXT messages and they were on there way to deliver the car within 2 hours and a I live an hour and a half from the dealership. Great buying experience.
Already recommended to a neighbor who also bought a car from the Hanlee's.
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
We had a great experience at BMW of San Rafael and found exactly the car we wanted. Peter Rennert did an excellent job explaining the features of the X1 we were interested in and let us test drive it for a long time. Highly recommended - we would definitely come back!
Accolades for Max Lofaro
I have just taken delivery of a 2017 550 SL and I am enjoying the car very much.
This is the fourth SL 550 that I have gotten from Mercedes Benz of Marin with the sales representative being Max Lofaro.
I write this to exclaim how pleased I have been with the service provided by Max Lofaro. He is the reason why I have repeatedly leased vehicles through your dealership. His patience, professionalism, diligence, pleasantry, knowledge, attention to detail represent the reasons for my continued patronage at your dealership. I wanted you to know how pleased I have been and to request that you thank him for me.
Very truly yours,
James W. Blackman
by Diana and Richard Shortall from San Anselmo, California
June 21, 2017
We recently leased a MB 2017 B250e electric drive vehicle. Max Lofaro was our sales consultant. We want to congratulate Max for providing us with excellent, honest and unparalleled service, Max knowledge and attention to detail far exceeded our expectations. He provided us with a great product for what we consider a tremendous price. We have bought MB vehicles for sometime and for sure we will go back to him always. We strongly recommend him If you are thinking of leasing or buying a Mercedes.
Great dealership. All of their sales people are professional and patient with all the customers. They will work with you on your budget and do not sell you on add-ons you don't need. Chris the manager is one of the best in town. Highly recommend.
I came to the dealership looking for a fully loaded Countryman S All4 John Bremner assisted me with locating this car in inventory, the car was off site at a close by location. My brother and I drove with John in another car to that garage location, once arrived we say that beautiful Cherry Black Metallic color and saw the interior and fell in love with the car. John B let us drive the car in a close distance near the dealership, after driving I signed the credit app and credit disclosure and told him "Lets do this!" John B had appointment with another customer so I was turned over to meet Akiba Anker the General Sales Manager. Akiba mentioned to me the process and how long it would take from BMW Financial (Mini) to get the approval. Akiba was busy himself too helping his staff so I definitely commend him multi-tasking. After some 10-15 minutes I went into finance with my brother and I to meet Aaron (Mini Finance Manager), Aaron was processing the paperwork, I got Lease Protection and Tire and Wheel so I don't have to worry about any expenses during or at the end of the lease. So highly recommend new and existing buyers to have those amounts rolled over into the loan of the lease. It increased my payment by another $55-$60 however at least I'm covered for Lease Protection ($5000k) max and also Tire and Wheel if I bend my rims or if I get a nail in my tires. You would be a fool if you didn't get these insurance, unless your rich and have extra money lying around like Scrooge McDuck swimming in a money bin. All together the buying experience was awesome at Mini of San Franciso.
Everything was very fast and easy. Sales men were very friendly, and actually were willing to work with you. Good deals were offered. They followed up after making sure everything went well. Highly recommend!
I've been wanting a MINI Cooper ever since the new models came out 15 or so years ago. "B" was very helpful with all aspects of my visit, including the test drive and other logistics. My blue MINI Hatch (2011, 6-spd manual) is in great shape and I'm loving it!
My Mini Cooper was serviced it was completed in the time specified. Staff were helpful and my came back to me clean and running smoothly.
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