Took a 2011 MKX in to dealership for service. What a fun day! Ended with buying a beautiful 2018 Continental. Service and Sales departments are excellent. Timely, efficient, friendly, helpful and informative. I have been walking through their doors for 8 years. Silas, Allen and service personnel are excellent and trustworthy!
I was on the hunt for a Luxury 7-8 Seat SUV. So, I decided to go to the Valley Auto Mall on Sunday just to get an up close look at different vehicles without being bothered by sales people. I started with Cadillac Escalade XL and the Yukon XL Denali. Since I previously owned two Lincolns and was absolutely in love with both of my purchases, I decided to take a look at what Findlay had to offer. Boy, am I glad that I did. I purchased a 2018 Black Reserve Navigator L with Russet and Black Interior with ALL of the bells and whistles. The ride is incredibly smooth and extremely quiet. I am a tiny girl and this Big Boy maneuvers like a dream. Ladies do not think this is too much truck to handle trust me you can handle it with ease. The dependability and durability of the Lincoln name got me to go into Findlay but the fantastic customer service at Findlay keeps me coming back. The concierge treatment that I receive every time I have gone into Findlay has been incredible. Thank you Silas and Alan for taking the time and making sure all of my needs were met. Silas made certain I was completely happy with my purchase. Jose in service you are the best!
Alan was amazing. He went the extra mile to help me find the truck I was looking for. After finding it, he got everything prepped and ready, even started the paperwork process for me before I got there. I arrived to a gorgeous, clean truck and friendly service. The whole process only took an hour and I was on my way.
We absolutely give a 5 star rating for the fact that VOSS and it's employees are a dealership that totally cares about their customers helping our selection with their professionalism. When you drive away from their lot you will be tremendously and amazingly satisfied and happy. Thank you, VOSS. DEXTER and TYESHA appreciate you dearly. Happy holidays.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very efficient. I have owned a Porsche for 4 years. The service staff is excellent. Paul Molina is my contact. Perfect person with competence and pleasant disposition. Thank you for taking such a good care of my favorite car!
Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.
Wanted to have a utilitarian vehicle. The 2015 Impala was an excellent car but I need a vehicle to take my daughter on adventures and then become dad again when needed. Chip, the manager and finance associate were great. They worked so hard to get me in the vehicle I wanted. Thanks to all.
The Sales Staff treated me with respect. They didn't rush me into making a decision. They searched to get me the best deal possible and I sincerely believe I got a very good deal. They explained everything carefully and clearly, and were very patient with my many questions.
I live in K.C. area, found infiniti at Las Vegas Carmax! Carlo's went above and beyond to try and help me!! Still have not found car yet, but if I find one at Carmax Las Vegas, I will certainly ask for Carlo's!!!
It was great working with y’all, I love my car, very helpful in helping me understand all the bells and whistles to this beautiful suv
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