An amazing first time experience!
December 3, 2018
For all of you who don???t want to read the story of what happened here is what you need to know, Josh will do everything in his power to meet your needs and make you feel at ease about your buying experience. Manny (I think he is the boss?), being a busy man, will still make time to meet you, check in time to time, and thank you for coming to see them, you could of gone anywhere. Joe (the finance guy) really knows his stuff, he???ll have you in and out in roughly 30 minutes, all while explaining everything and answering any questions. So this was our first car buying experience, I???m sure we???ve all heard the horror story's of how the dealer is worried about how much money they can get out of you for a used car that breaks down before you even get home, our experience was the opposite. Josh took great car of us! We first walk into the dealership and we meet Josh, we had already done our shopping online and we knew what we could reasonably afford for a monthly payment. So josh takes us to look at the Cobalt in the picture, he really made us comfortable, took us on a test drive, let us take the car up on the highway and then we went back to the dealership to feel out paperwork. He was very upfront in telling us he wasn???t sure if the banks would be okay with our budget so he wanted us to be prepared and not have our hopes up to high. He came back with a deal that we truly couldn???t afford and we were very honest about what???s going on in our lives at the moment, we knew what we would be able to commit to and weren???t willing to chance it. So he tried again and got us a deal $5 above our budget, we were so relieved, as we signed the papers, Josh and the rest of the dealership clapped as we rang this big bell thing. A celebration for us and for Josh, which we all deserved. As we waited to see the finance guy, Joe, Josh waited with us, making sure all of our needs were met, even though the dealership was closing and he could of gone home to his family. When Joe was ready for us he know we were ready to get in the car and get out of there and I???m sure he was ready too, as his Wife waited patiently in the lobby for Joe to finish up for the night. Joe was quick all while still explaining everything we signed, what would happen from here, and still managed to make small talk to make us feel welcomed. Now everything is said and done, Josh (still waiting for us) takes us out to the car hands us the keys, make sure we have his cell and he has ours, tells us to let him know when we made it home safely and we got in the car and drove away feeling comfortable and excited about our car buying experience.