I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
The salesman was great and worked with us. The problem came up when we were told that a specific problem was fixed and it had not been. They promised someone would call me to talk about it but they did not. They could have been more forthcoming.
I bought a Volvo XC60 from Junge. Kelly Thompson was our salesman. He was knowledgeable about the product and patient with my husband and I as we drove a few cars before we landed on the one we bought. As a woman I appreciated that when Kelly learned that I was going to be the main driver of the car he addressed me as a knowledgeable buyer.
Working with Junge in Cedar Rapids was the best car buying experience I've ever had. Bret, Tammy and Andrew were all so helpful and patient throughout the whole process and treated me kindly and with respect. I looked at many cars at several dealerships but came back to Junge because of the wonderful team and the great service. Bret took the time to show me several vehicles with the features I needed (good gas mileage, good safety rating, reliability) within my price range and answered all of my questions. Tammy walked me through the buying process and made sure I was comfortable with my monthly payment and financing options before I signed anything. After I purchased the car and had a small issue with the side mirror, Andrew assured me it would be taken care of promptly and at no charge. I absolutely love my new Fusion and am confident that if I need anything I can count on Junge to take care of me. I would absolutely recommend Junge to anyone needing to purchase a new or used vehicle.
Brought Wifes Jeep in for service , was so impressed with the helpful Techs that I brought my Jeep in. Matt and Doug were very helpful and a real professional. Waiting area was very clean and well stocked..Will be my service center from now on... Mike T.
Working with Morgan Studt to purchase my vehicle was a breeze. Located in Des Moines, Morgan helped me finalize the deal over email and phone before making the drive to Cedar Rapids. He was always responsive and transparent. Very happy with my experience.
Alicia Thomas and her support staff provided an outstanding car buying experience for my wife and I. They were knowledgeable, kind, low/no pressure and fair with pricing. Alicia really brought the small town touch to a big city dealership. Thank you.
I needed a service on my 2013 Mazda3 and the service department completed quickly without compromising their professionalism. They were easy to talk to without being pressured to have things fixed that didn’t need fixed. All of my questions were answered by Matt Northey. I will be going back for my next service.
Only one of many dealings I've had over the years with this dealership - they are at the top in my estimation. Great people, good workers that know what they are all about and Management that is appreciative of my business. They have saved me money and did a great job with repairs when needed even though it's seldom. Their customer relations are second to none and best of all they are people you can count on to get the job done right the first time.
2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
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