Even though I purchased from another dealer, I had a Ford vehicle (brand new 2018) blow a radiator hose - State Motors was the closest to my home for warranty service and accepted the vehicle right away; arranged for a rental car; diagnosed and fixed the problem the same day. They exemplify "customer service"...they even returned the rental car for me, saving me time! Highly recommend them and owe great thanks to Thomas Powers the service manager and his team!
We recently bought a 2009 Lincoln MKZ. Chris Grant was awesome- knowledgeable, no pressure- very professional.
The car is beautiful! Like new inside and out! I love it!
The Grant Family is a class act. I would recommend State Motors highly!
Best car buying experience my wife and I have ever had. No slimy car salesman tactics. Gave us the best price and we bought the car. Wouldn't hesitate to recommend them and would definitely buy another car there.
Our salesman (Alex) was excellent, made the process enjoyable. He was patient, knowledgeable, and pleasant throughout the whole sale. Looked at multiple vehicles and options and ended with what we wanted at a fair price.
I needed to replace my sport sedan with a pick up and visited Marks. I met the salesman and was given the opportunity to (fully) tell him what my needs were in a pick up. He found a truck that fit, test drove it and bought it. The whole sale process was about 30 minutes or so. Lightning fast! The only issue with the truck WAS the tires. (Key word “was”). Marks replaced them with new ones free of charge. Quality dealership. Owner, Mark and his staff are a A1.
My wife and I were extremely pleased with Mitch and the team at Ford of Londonderry. The selection was great, the process was easy and knowledge of the car was very high. Thanks for a (very rare) super car buying experience.
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
Richard Johnson greeted us when my husband and I walked into Lovering Volvo. He was perceptive and clearly understood our interests. From the test drive through the negotiations, Richard was helpful, professional, kind and respectful! We were impressed with the dealership and availability of the cars that interested us. This was a good choice for us!
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
Wonderful salesperson, Dan, made buying our used car a stress free experience. He was pleasant, friendly, and knew his business inside and out. The communication was excellent and we felt secure and confident throughout the entire procedure. He was informative, but not pushy. We will definitely head back there for our next car!
Went in to see a truck they had advertised but discovered it wasn’t what I wanted. They found the exact vehicle I wanted and had it ready for me the next morning. Outstanding!
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